Sun May 05 2024 14:00:19 GMT+0000 (Coordinated Universal Time)

customer contact jobs

Listings from fuzu.com, kazitoday.com and 9 more

Contact Centre Nurse Maternity Cover

    Provision of counselling, support, and information to MSK Clients and employees on phone Monthly reports showing number of clients and staff counselled. Data entry to analyse communication with the clients. Participate in provision of services undertaken at the call centre ensuring proper coverage. Detailed Client information captured in the call Centre database. Monthly agent activity and output...

    Seen 3 days ago onfuzu.com
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    Contact Centre Nurse Job Marie Stopes Kenya - Corporate Staffing Services

      Nursing jobs in Kenya. We are seeking to hire a Contact Center Nurse for maternity cover, who will report to the Call Center Coordinator.The main purpose of this position is to contribute to the executions of MSK call Centre s overall digital strategy by continuously communicating and engaging with our clients and other stakeholders through various communication channels for information dissemina...

      Seen 6 days ago oncorporatestaffing.co.ke
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      Quality Coordinator For Customer Service - Kenya

        If you're here, it's because you're looking for an exciting ride. A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We'll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. Not your usual app. We are the fastest-growing multi-category app connecti...

        Seen 3 days ago onfindojobs.ke
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        Qssk-Cro-Customer Relationship Officer

          JOB TITLE: CUSTOMER RELATIONSHIP OFFICER About this Job Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client in the manufacturing Industry, we are looking for a competent , skilled, and experienced Customer Relationship Officer to w...

          Seen 2 days ago onfindojobs.ke
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          Contact Centre Nurse Maternity Cover At Marie Stopes

            Key ResponsibilitiesProvision of counselling, support, and information to MSK Clients and employees on phoneMonthly reports showing number of clients and staff counselled.Data entry to analyse communication with the clients.Participate in provision of services undertaken at the call centre ensuring proper coverage.Detailed Client information captured in the call Centre database.Monthly agent acti...

            Seen 5 days ago onfindojobs.ke
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            Contact Centre Nurse Maternity Cover at Marie Stopes

              Marie Stopes International is an international non-governmental organisation providing contraception and safe abortion services in 37 countries around the world. Key Responsibilities Provision of counselling, support, and information to MSK Clients and employees on phone Monthly reports showing number of clients and staff counselled. Data entry to analyse communication with the clients. Participa...

              Seen 6 days ago onjobwebkenya.com
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              Qssk-Cro-Customer Relationship Officer At Q-Sourcing Servtec Group

                Job SummaryA customer Relationship officer, the primary responsibility is to ensure that customers have a positive and satisfying experience when interacting with the company or its products. They are in-charge of managing the overall customer journey, identifying pain points and implementing strategies to enhance customer satisfaction and loyalty. The role will involve collaborating with various...

                Seen 2 days ago onfindojobs.ke
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                Call Center Agent at Path Care Kenya

                  PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. PathCare strives to promote the health of the population by providing accessible, affordable, appr...

                  Seen 2 days ago onmyjobmag.com
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                  QSSK-CRO-Customer Relationship Officer at Q-Sourcing Servtec Group

                    Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.Job Summary A customer Relationship officer, the primary responsibility is to ensure that customers have a positive and satisfying experience when interacting with the company or its products. They are in-charge...

                    Seen 2 days ago onmyjobmag.com
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                    Customer Care Agent

                      Job Summary Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and customer-obsessed environment? We are seeking to recruit a Contact Centre Agent who will be responsible for offering topnotch support to our valued Customers with empathy and efficiency. The candidate should be customer-obsessed, proactive and solution-oriented. Duties and Respons...

                      Seen 7 days ago onelevolt.co.ke
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                      Contact Center Executive

                        Initiate and implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.Receive customer queries and ensure these are resolved promptly.Proactively Listen to handle all queries efficiently while maintaining service quality and standards.Help minimize defaults by reaching out to customers with delayed payments.Proac...

                        Seen 13 days ago onfuzu.com
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                        Customer Care Agent At Securex

                          Job SummaryAre you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and customer-obsessed environment? We are seeking to recruit a Contact Centre Agent who will be responsible for offering topnotch support to our valued Customers with empathy and efficiency. The candidate should be customer-obsessed, proactive and solution-oriented.Duties and Responsib...

                          Seen 7 days ago onfindojobs.ke
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                          Attaché- Customer Service & Contact Centre Department

                            Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations of alternate solutions if...

                            Seen 16 days ago onfuzu.com
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                            Customer Care Agent at Securex

                              With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Job Summary Are you a natural problem-solver with exceptional communication skills? Do you thrive in a fast-paced and custome...

                              Seen 8 days ago onjobwebkenya.com
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                              Contact Center Executive At Sun King (Formerly Greenlight Planet)

                                About the roleThe Contact Center Executive at Sun King will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively.What you would be expected to doInitiate and implement corrective action as needed to ensure that an excellent standard of service and a high level of customer ...

                                Seen 13 days ago onfindojobs.ke
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                                Customer Care Agent Job Securex - Corporate Staffing Services

                                  About Securex HISTORY With the vision of a safer Kenya and the experience of the police force, former Police Inspector Kishori Lal Sahni started a small investigations company in 1970 which has now grown to be one of the most respected brands in the security industry in the East African Region. Securex has grown from strength to strength in the past forty four years to become the leading Security...

                                  Seen 8 days ago oncorporatestaffing.co.ke
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                                  Customer Service & Contact Centre Department - 3 Posts

                                    Duties & Responsibilities Act as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints. Recognize, document, and inform the supervisor regarding trends in external customer calls. Anticipate potential needs or problems of customers. Follow through on commitments made to customers. Make recommendat...

                                    Seen 19 days ago onelevolt.co.ke
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                                    Team Lead - Customer Excellence Center

                                      Lead, guide and coach members to ensure quality and effective handling of calls, emails, chats and accurate ticketing.Audit tickets issued by reservations/FB team on a daily basis to ensure accuracy and integrity hence safeguard against fraud.Real-time monitoring of all contact channels to ensure high efficiency levels and service excellence (Calls, Emails and Chats)Ensure agents have access to s...

                                      Seen 12 days ago onfuzu.com
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                                      Customer Service Representative - Temporary

                                        Act as the primary point of contact and provide information for the customer or market company relating to routine order placement, sales forecasting, design status, deliveries, invoicing and claims handlingContribute to the successful delivery of the Order Fulfilment Packaging Material (OFPM) balanced scorecardRepresent OFPM within the Key Account teamsTake responsibility for the provision of st...

                                        Seen 13 days ago onfuzu.com
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                                        Customer Care Centre Agent-Portfolio Management & Invoicing At Schneider Electric

                                          Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...

                                          Seen 10 days ago onfindojobs.ke
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                                          Customer Service Representative - Temporary

                                            Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities. The successful candidate will be based in Nairobi, Kenya and will report to the Customer Ser...

                                            Seen 13 days ago onelevolt.co.ke
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                                            Customer Service & Contact Centre Department - 3 Posts At Kenya Trade Network Agency (Kentrade)

                                              Duties & ResponsibilitiesAct as a single point of contact for phone calls and emails from users. The assistant listens, logs, and responds to customer inquiries, requests, and complaints.Recognize, document, and inform the supervisor regarding trends in external customer calls.Anticipate potential needs or problems of customers.Follow through on commitments made to customers.Make recommendations ...

                                              Seen 19 days ago onfindojobs.ke
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                                              Customer Service Officer At Jubilee Insurance

                                                Job Ref. No: JAML020Role PurposeThe role holder will interact with customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints and implement initiatives to improve customer satisfaction levels and loyalty, while ensuring that the customers receive world class customer service experience.Main ...

                                                Seen 13 days ago onfindojobs.ke
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                                                Customer Service Representative - Temporary At Tetra Pak

                                                  Tetra Pak East Africa has an exciting opportunity for an experienced Customer Service Representative who will drive order Management and design handling operational performance within a assigned portfolio of customers and work on a continuous improvement approach towards process improvement opportunities.The successful candidate will be based inNairobi, Kenyaand will report to the Customer Servic...

                                                  Seen 13 days ago onfindojobs.ke
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