customer care service jobs in nairobi

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Duties and responsibilitiesDuties and responsibilities at this level will include -Coordinating the development, implementation and review of policies, strategies, legislations, guidelines, frameworks, norms, tools, regulations, plans, and standards on infrastructure, projects and grants management;Mobilizing resources for infrastructure, projects, and grants management;Facilitating capacity buil...

Job DescriptionA 24/7 inbound and outbound Voice Branch role tasked with timely response, resolution of customer queries and complaints raised by clients via telephone, email and social media as well as cross sell and retention of customers.QualificationsMinimum QualificationsType of Qualification:First DegreeField of Study:Business CommerceExperience RequiredClient CoveragePersonal and Private B...

The Commission dates back to 1954 when Civil Service Commission was established by British Colonial Government following Holmes Commission Report, 1948; Civil Service Commission was advisory to the Governor in matters of appointments; At independence in 1963 it was enshrined in the constitution and renamed Public Service Commission; Independence Constitution had Regional PSC s but abolished in 19...

Reporting to the Hospital Manager, this position is responsible for planning, organizing and coordinating the nursing team within the hospital. In addition, this position is responsible for ensuring consistency and continuity of high quality nursing care, while upholding the highest professional standards and excellent customer service. This position is currently open at our Mombasa unit. Applica...

REF: EAI/REC/HRO/0424-007 Qualification: Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration, Experience: 1 3years Responsibilities and duties; Front office customer service Ensures and provides quality service to both internal and external customers. Follow-up with potential clients and partners, inquiries, walk-ins etc. Telemarketing Public...

Job Description RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer needs and preferences. Maximize revenue by suggesting complementary items. Inve...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...

S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGERPurpose of the Job:Ensure delivery of superior customer experience at all points of the patient journey and lead innovation and creativity towards continuous service improvement, client engagement, and client satisfaction.Responsibilities:Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation ...

REF: EAI/REC/HRO/0424-007Qualification:Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration,Experience:1 3yearsResponsibilities and duties;Front office customer serviceEnsures and provides quality service to both internal and external customers.Follow-up with potential clients and partners, inquiries, walk-ins etc.TelemarketingPublicize the In...

About The RoleThe incumbent shall sell Pharma and non-pharma; beauty, health and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements and pharmaceutical products.Roles and responsibilities:The Employee's typical duties shall include but will not be limited to the following;Cross-sell beauty products (e.g. serums, body lotions, deodorants, to...

Job Description About The Role The incumbent shall sell Pharma and non-pharma; beauty, health and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements and pharmaceutical products. Roles and responsibilities: The Employee s typical duties shall include but will not be limited to the following; Cross-sell beauty products (e.g. serums, body lot...

One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. About The Role The incumbent shall sell Pharma and non-pharma; beauty, health and wellness products to our clients at our retail shop. Shall command excellent knowledge coming to supplements and pharmaceutical products. Roles and respon...

We are a Management Consultancy firm and we commenced active business in Kenya April 2016. RESPONSIBILITIES: Sales Transactions: Process sales transactions accurately and efficiently. Handle cash, credit card, and digital payment methods following established procedures. Prospecting, Upselling and Cross-Selling: Identify opportunities to sell, upsell and cross-sell products based on customer need...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments , complaints management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call center...

Spearheads in the formulation of client experience systems and process across the HospitalLead the implementation of all systems and processes aimed at improving client experience including but not limited to appointments '', complaints ' management mechanisms, admis sion process, discharge process etc.Daily management and improvement of the patient journey and turnaround time.Oversee the call ce...

JOB SUMMARYTo work closely with surgeons, nurses, and other healthcare professionals to coordinate patient care and ensure the safety and success of surgical procedures as well as communicate effectively with the surgical team to provide updates on the patient's condition and respond to any intraoperative concerns.KEY RESPONSIBILITIESAdminister various types of anesthesia, including general and s...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion. JOB SUMMARY To work closely with surgeons, nurses, and other healthcare professionals to coordinate patient care and ensure the safety and su...

Equip Africa Institute is a TVET accredited institution committed to competence, innovation and excellence. The Institute offers high quality competence-based diploma and certificate programs in various disciplines REF: EAI/REC/HRO/0424-007 Requirements Qualification: Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration, Experience: 1 3years R...

Job Description:The Medical Specialists (Cardiac Surgeons) are responsible to the Head of Department in the provision of specialized diagnostic, curative, rehabilitative and preventive health care services to the population under their care; they are entrusted to provide quality health care services.ResponsibilitiesImplement clinical decisions for specialised quality inpatient and outpatient care...

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...

Description Mascor is a Company consisting of franchised Automotive, agricultural mechanisation, construction, forestry and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship. Mascor is currently looking for a Service Advisor respons...

Mission Statement: "Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God." The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a no...