customer care requirements

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Banks Special General Meeting resolved to incorporate under the Compa...

Job Summary: CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabo...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. JOB SUMMARY The main purpose of this position is to deliver the strategic and operational goals of CARE Kenya s procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion. JOB SUMMARY: The Care manager is responsible for coordinating and facilitating patient care across various departments and services within th...

JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. Summary We are seeking a highly organized and versatile individual to join our team. As a Program Support Specialist, you will play a key role in supporting various aspects of our organization, including procurement, finance, event coordination, communications, and opera...

CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collaborators around...

JOB SUMMARY:CARE knows that when barriers to progress are taken out of their way, women entrepreneurs are an unstoppable force. We know that when women business owners have the support, training, access to finance and digital skills they deserve, they thrive, creating opportunities not only for themselves but for everyone around them. Drawing on lessons from our own work and partners and collabor...

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. The Role We re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listeni...

The Role We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will: Review all incoming emergency calls Assess the quality of interactions against predefined criteria, ensuring a...

Job Objective/Purpose The Cath lab Nurse Manager will oversee and coordinate all clinical activities within the cardiac catheterization laboratory (Cath Lab) and the Coronary Care Unit (CCU). Key Responsibilities Manage and supervise the daily operations of the cardiac catheterization laboratory, ensuring efficient workflow and adherence to established protocols and standards. Coordinate and sche...

Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've built and deplo...

Reports:Nurse In charge -ICUJOB PURPOSEProviding high standard of nursing care to critically ill patients in line with the hospital's policies and procedures and accountable for a shift in the section.MAIN DUTIES AND RESPONSIBILITIESDeliver direct patient care including but not limited to assessment, planning, implementation.Carry out specific tests, analyze, interpret, troubleshoot, and initiate...

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

Reports: Nurse In charge -ICU Job Purpose Providing high standard of nursing care to critically ill patients in line with the hospital s policies and procedures and accountable for a shift in the section. Main Duties And Responsibilities Deliver direct patient care including but not limited to assessment, planning, implementation. Carry out specific tests, analyze, interpret, troubleshoot, and in...

DescriptionWe have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country.You would be supporting the Business in Nakuru and or Nairobi branchesRequirementsVacancy has arisen for AR Legal & Disputes Administrator in our Kenya business, Nairobi branch.The purpose of this role is to drive dispute resol...

M.P. Shah Hospital is a modern 210-bed facility which is home to highly skilled and experienced specialists and professional medical staff. Duties & Responsibilities: Patient care: Provide holistic patient care, including physical, mental, and social wellbeing Respond to emergencies: Instantly respond to medical emergency and immediately alerting the senior nurse on duty and doctor on duty. Admin...

Kimisitu Investment PLC was formed with the aim of pursuing prudent and profitable investments in order to increase shareholder value.he job holder will be responsible for providing Customer Care and IT support to the Kimisitu Investment Co. PLC office and ensuring effective co ordination of customer service and IT functions as required for effective operation of the business. Main duties and res...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose The Cath lab Nurse Manager will oversee and coordinate all clinical activities within the cardiac catheterization laboratory (Cath Lab) and the Coronary Care Unit ...

PURPOSE: The incumbent shall be responsible for analyzing and assessing the risk presented to the company through proposals submitted guided by the laid down underwriting guidelines. PRIMARY RESPONSIBILITIES: Evaluate risks proposed and prescribe rates and terms commensurate with level of risk before acceptance as per Underwriting guidelines; Customers onboarding and registration in the system; I...

Job Description Key Responsibilities: Direct Customer Care: Provide exceptional customer service to clients, addressing inquiries, and ensuring their needs are met promptly and professionally. Handle escalated client concerns or issues effectively and in a timely manner. Team Supervision: Supervise and support a team of 4 customer care agents, an admin assistant, and an office cook, ensuring smoo...

JOB TITLE PROPERTY CARETAKER NATURE OF JOB FULL TIME INDUSTRY REAL ESTATE SALARY KSH 20,000 JOB LOCATIONS NAIROBI CBD Duties and Responsibilities Conducting regular inspections of the property to identify maintenance needs and repair issues. Arranging for routine maintenance tasks such as landscaping, lawn care, pool maintenance, and exterior cleaning. Coordinating repairs and renovations with co...

Every day, millions of consumers around the world trust our products to care for themselves and the ones they love. Colgate-Palmolive is a global company serving people in over 200 countries and territories with consumer products that make their lives healthier and more enjoyable Job Summary As the Customer Development Executive Indirect Trade (IDT), you are responsible for achieving sustainable ...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Provide professional and compassionate maternity nursing service and care to patients, by ensuring their review and treatment as per the Hospital protocols, and nu...