Tue Sep 26 2023 11:00:08 GMT+0000 (Coordinated Universal Time)

Customer care personnel

Customer Care Assistant (3 Positions) - Job Grade 8 (Permanent And Pensionable) REF: 28/8/2023

JKUAT Enterprises JKUATES -

    1. Receiving visitors;2. Determining nature and purpose of visit;3. Directing or escorting Visitors to appropriate officer/person and notify appropriate person of visitors arrival;4. Independently...

    fuzu.com9 days ago
    See more details

    Chief Pharmacist at Aga Khan University Hospital

    Aga Khan University Hospital - Nairobi

      Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites...

      jobwebkenya.com1 day ago
      See more details

      Security Guard at CURE International

      CURE International - Nairobi

        In 1998, CURE International, in cooperation with the African Inland Church, opened the AIC-CURE International Hospital in Kijabe, Kenya. Along with being CURE s first hospital, CURE Kenya was...

        jobwebkenya.com7 days ago
        See more details

        Regional Relationship Manager At Minet Kenya

        Minet Kenya - Nairobi

          Purpose for the Job To head the regional unit composed of several counties clustered together, linking Minet and all members covered under the Managed Medical Care medical schemes, ensuring that...

          findojobs.ke12 days ago
          See more details

          Perioperative Nurse at CURE International

          CURE International - Nairobi

            In 1998, CURE International, in cooperation with the African Inland Church, opened the AIC-CURE International Hospital in Kijabe, Kenya. Along with being CURE s first hospital, CURE Kenya was...

            jobwebkenya.com11 days ago
            See more details

            Regional Relationship Manager

            Minet Kenya -

              Managerial Roles and ResponsibilitiesLeadership and management support to the regional staffEffective management of county scheme operationsBuild strong working relationships with key regional...

              fuzu.com14 days ago
              See more details

              Regional Relationship Manager at Minet Kenya

              Minet Kenya - Kisumu

                Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has...

                jobwebkenya.com14 days ago
                See more details

                Supervisor, Corporate Entitlements, Debtors Department

                Fuzu - Nairobi

                  Job SummaryContract Type:Sign up to view job details.Qualifications and skills required: Degree/ Diploma in Nursing or equivalent Clinical field Kenya Certificate of Secondary Education (KCSE) with...

                  findojobs.ke15 days ago
                  See more details

                  Supervisor, Corporate Entitlements, Debtors Department

                  Aga Khan University Aku - Nairobi

                    IntroductionAga Khan University Hospital, Nairobi is a private not-for-profit teaching hospital that provides tertiary and secondary level healthcare services. It is the first hospital in East...

                    findojobs.ke16 days ago
                    See more details

                    Business Controller

                    Atlas Copco - Nairobi

                      .fit_to_content width:%;height:auto Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us...

                      findojobs.ke18 days ago
                      See more details

                      Chief Pharmacist at Aga Khan University (AKU)

                      Jobs in Kenya - Nairobi

                        Job Description Introduction The successful candidate will plan, lead and direct operations and quality matters in the Pharmacy Department. S/He will also be responsible to the day-to-day...

                        kazitoday.com18 days ago
                        See more details

                        Chief Pharmacist at Aga Khan University (AKU)

                        Aga Khan University AKU - Nairobi

                          The Aga Khan University is a private, autonomous university that promotes human welfare through research, teaching and community service initiatives. Based on the principles of quality, access,...

                          jobwebkenya.com19 days ago
                          See more details

                          HR Associate

                          UNHCR - Nairobi

                            Human Resources Operational Support:- Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. This may include.-...

                            fuzu.com24 days ago
                            See more details

                            Security Co-ordinator at Premier Hospital

                            Jubilee Insurance - Mombasa

                              Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is...

                              jobwebkenya.com27 days ago
                              See more details

                              HR Associate at United Nations High Commissioner for Refugees (UNHCR)

                              United Nations High Commissioner for Refugees UNHCR - Nairobi

                                UNHCR was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband....

                                jobwebkenya.com27 days ago
                                See more details

                                Front officer Admin at Gap Recruitment Services Limited

                                Gap Recruitment Services - Nairobi

                                  Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Purpose Our client seeks to hire front officer...

                                  jobwebkenya.com30+ days ago
                                  See more details

                                  Unit Manager Special ClinicJob Objective/Purpose Responsible for ensuring quality care within the unit and must adhere to Avenue Healthcare s defined policies, protocols, procedures and standards. Key Responsibilities The Unit Manager will perform the following people management duties as guided by Avenue HR policies and in coordination with the HR Department; Efficient staffing Liaise with the Nursing Services Manager/HR to ensure optimal staff levels including reallocation of staff depending on staffing needs, as well as efficient use of overtimes and locums. Identify training gaps and liaise with the Nursing Services Manager/HR to facilitate training. Regular staff engagement and monthly staff meetings with documented evidence of attendance eg. minutes Reward, recognition and discipline Ensure that deserving staff are recognized/rewarded and disciplinary action (with proper cause) is undertaken without undue delay and per defined policies Ensure staff are well groomed; have their respective uniform, name tags etc Ensure that the unit has the following required resources; Collaborate with the NSM/HR to ensure that there is an updated locum pool Ensure proper inventory of the available equipment on a daily basis and ensure that they are in good working condition. Report any malfunction to Bio-Medical Technician/NSM. Ensure the unit is financially viable and demonstrate growth through; Offering quality care to patients and ensuring good relationship with stakeholders Ensure financial objectives are met by managing costs within budget, timely and accurate billing of drugs and services. Ensure an invoice rejection rate of below 3 percent by ensuring that proper pre-authorisations and documentation has been done. Ensure that Avenue corporate governance policies are adhered to. Prevent, detect and report any fraud or criminal activity Fully implement internal audit recommendations and attain satisfactory ratings in subsequent audits. Read, understand and be conversant with all systems, policies and procedures as outlined in the Hospital Manual especially policies pertaining to provision of medical services i.e. Admission & discharge procedures, nurses reports, ward equipment and supplies, emergency protocols etc. Review and act on quality indicator reports Ensure all sentinel incidents/events are recorded and reported within 24 hours using the provided tools Maintain and enforce infection control standards per the hospital manual and observe the infection control bundles (SSI, VAP, CAUTI and CLABSI) where applicable. Supervise and offer mentorship to patient attendants and nurses per their job description Engaging the multi disciplinary team actively during ward rounds and receive handover reports from the outgoing nurse on shift Ensure proper and detailed documentation of patient notes and review; consulting with fellow clinicians, consultants when need be. Ensure that all diagnostic requests (lab and radiology) have patient s clinical information. Ensure patients safety following the 6 International Patient Safety Goals (IPSGs) (patient identification, effective communication, safety of high alert medication, ensure correct site procedure and surgery, reduce the risk of healthcare associated infections, reduce the risk of patient harm resulting from falls) Provides patient and family education/teaching applicable to the patients medical condition. Discusses patient concerns and answers questions relevant to care. Ensure prioritization of patient needs in a documented nursing care plan. Keep emergency trolley organized for easy use during resuscitation, drugs and supplies are well stocked, damaged equipment is removed promptly. A checklist should be kept and updated on the 1st and 16th of every month. Ensure that doctors/consultants are updated on patient s progress and critical values in a timely manner Provides leadership in improving patient care, maintaining standards of care, directing and teaching personnel in a variety of setting. Ensure that all invasive nursing procedures are done under aseptic technique Compiling monthly unit reports by 1st of every month. Compiling government reports and submitting them by 2nd of every month Ensure all the relevant consultants have explained procedures and have obtained consent Ensure patient privacy and confidentiality is maintained at all times Participate in emergency response Drug administration; Ensure adherence to the 10 rights of drug administration (right patient, medication, dosage, route, time, documentation, client education, assessment, evaluation and client refusal of treatment) Ensure that all new drug orders are submitted to pharmacy promptly and STAT doses given within 30 minutes Ensure D.D.A. drugs are safe and register is kept properly per unit requirements Ensure all unused drugs are refunded immediately Ensure all verbal prescriptions should be signed within 24 hours by the respective doctor. Ensure all treatment sheets have information on drug allergies Client satisfaction (patient, consultants and others)- ensure client satisfaction through optimal quality of care, effective communication, timely feedback and escalation of unresolved complaints/concerns, and demonstrate follow-up and improvement. Covering the hospital as and when required. Any other duty as assigned by your immediate supervisor in line with the job description Personal Specifications Diploma in Nursing, Clinical Medicine or equivalent medical training Certificate in Echocardiography Up-to-date BLS, ACLS, ATLS Certificate At least 2 years experience in Cardiac Echo and other Diagnostic Good Interpersonal and communication skills Customer focus at Avenue Healthcare

                                  Avenue Healthcare - Kisumu

                                    Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of...

                                    jobwebkenya.com30+ days ago
                                    See more details

                                    Submit CV s Latest Recruitment at Gusii Water and Sanitation Company Limited (GWASCO)

                                    Gusii Water and Sanitation Company GWASCO - Nairobi

                                      Gusii Water and Sanitation Company Limited (GWASCO) is a Private Limited Company by shares incorporated on the 12th June, 2006 under the Companies Act Cap 486 of the Laws of Kenya. We are an agent...

                                      jobwebkenya.com30+ days ago
                                      See more details

                                      Finance Officer at Heifer International

                                      Heifer International - Nairobi

                                        Heifer International s mission is to work with communities to end world hunger and poverty and to care for the Earth. Dan West was a farmer from the American Midwest and member of the Church of the...

                                        jobwebkenya.com30+ days ago
                                        See more details

                                        Airport Representative at ATL Global Business

                                        Jobs in Kenya - Nairobi

                                          Job Description Our Client - a leading inbound destination management company in Africa, with offices in Namibia, South Africa, Kenya, Tanzania, Botswana, and Uganda. Our expert travel consultants...

                                          kazitoday.com30+ days ago
                                          See more details

                                          Airport Representative at ATL Global Business

                                          ATL Global Business - Nairobi

                                            ATL Global Business is an internationally oriented and privately founded recruiting and consultancy firm based in Kenya, with operations and partners in South Africa and East Africa countries....

                                            jobwebkenya.com30+ days ago
                                            See more details

                                            Managing Director Equity Afia at Equity Bank Kenya

                                            Equity Bank Kenya - Nairobi

                                              Founded in 1979, Action Against Hunger International (ACF) is an international humanitarian recognized in the fight against hunger. ACF mission is to save lives through the prevention, detection,...

                                              jobwebkenya.com30+ days ago
                                              See more details

                                              Front Office Manager at Bridge Talent Management

                                              Bridge Talent Management - Nairobi

                                                We are tech powered Employee Outsourcing firm that leverages the right tools bringing the right workforce to your business Job Purpose/Mission To directly supervise all front office personnel and...

                                                jobwebkenya.com30+ days ago
                                                See more details

                                                Human Resources Officer at Catholic Relief

                                                Catholic Relief - Nairobi

                                                  Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the...

                                                  jobwebkenya.com30+ days ago
                                                  See more details

                                                  Page of 

                                                  Next Page
                                                  Job Scope