Customer Care Officer jobs in Nairobi

Premier Hospital is an 82 bed specialized hospital located in Nyali, Mombasa offering high quality emergency, outpatient and inpatient care. We have a patient centered culture and our approach is to provide you with comprehensive healthcare, which is focused on all aspects of your health and overall well-being. Our service delivery model is anchored on Compassion, Care and Competence. Our Doctors...

Tugende is a for-profit social enterprise formally established in 2012 in Uganda. We use asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Operating in Uganda and Kenya, our 460 staff have served over 30,000 clients and are rapidly growing and innovating. About this role We are looking for a Customer Rela...

Technical and Operational ResponsibilitiesConduct patient assessments, including medical history, physical examinations and diagnostic tests among others.Provide consultation services to patients in the staff clinic, diagnosing, giving health education, counselling, and treatment.Take patients notes, examine, and document all findings both for legal reference and for the benefit of medical staff....

The Central Bank of Kenya is a public institution established under Article 231 of the Constitution of Kenya, 2010. The Bank is responsible for formulating monetary policy to achieve and maintain price stability and issuing currency Job Purpose As a healthcare professional, the role holder will apply medical knowledge and skills to the diagnosis, prevention, and management of diseases. The role h...

Job Description About the role Turaco is looking for an Actuarial Associate to work at our Nairobi office in our Service Center reporting directly to the Head of Insurance Operations and working closely with our Chief Operations Officer. This individual will take on the technical aspects of our journey into insurance underwriting, specifically risk analysis, reserving, pricing projections, and co...

Job PurposeAs a healthcare professional, the role holder will apply medical knowledge and skills to the diagnosis, prevention, and management of diseases. The role holder is responsible for ensuring quality preventive and curative health services for Bank Staff. He/She will collaborate with other healthcare professionals to deliver quality patient care.Key Duties and ResponsibilitiesTechnical and...

About the roleTuraco is looking for an Actuarial Associate to work at our Nairobi office in our Service Center reporting directly to the Head of Insurance Operations and working closely with our Chief Operations Officer. This individual will take on the technical aspects of our journey into insurance underwriting, specifically risk analysis, reserving, pricing projections, and compliance.Key Role...

Job RequirementServed in the grade of Senior Trade Development Officer for a minimum period of two (2) yearsBachelor's degree in any of the following disciplines; Commerce, Marketing, Business Administration, Business Management, Entrepreneurship, Economics, International Trade/Business//Relations or its equivalent from a recognized institution;Certificate in computer applications from a recogniz...

Our mission is tp provide affordable, accessible and sustainable quality services, enhancing community participation and creating a secure climate for political,social and economic development through the commitment of a motivated and dedicated team. Job Requirement Served in the grade of Senior Trade Development Officer for a minimum period of two (2) years Bachelor s degree in any of the follow...

Job Summary: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate business leads from daily customer interactions. Key Responsibilities: Operations 35% Ensure compliance with bank operational and customer care policies and procedures Handle the following in line with Bank s operating processes. Cash trans...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate busine...

Welcome patients/clients and handle all customer enquiries and complaints, providing accurate information.Monitor call status for timely responses and appointment reminders.Follow up with clients regarding their experience and report findings.Monitor patient waiting times and ensure comfort.Ensure timely response to client calls and emails.Liaise with insurance companies for pre-authorization and...

Role DescriptionThe Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also ensures all clients are billed properly and the insurance documents are accurately filled.Responsibilities:Customer Care Service:Welcome patients/clients and handle all customer enquiries and complaints, providing accurate inform...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

The Kilimani Children s Clinic opened its doors to the public in November 2018.. Since then we have experienced a steady growth thanks to our dedicated team of consultant paediatricians, nurses and other health professionals. Role Description The Customer Service Representative ensures the highest level of customer care is given to all clients and no client leaves unsatisfied. The officer also en...

RESPONSIBILITIES This is an individual contributor role with responsibility to Acquire New to Bank Priority Qualified Clients via leads sourced from Professionals, Employee Banking, Business and CCIB Banking ecosystems Responsible to actively engage with the NTB clients during the first 3 months to activate and get the client transacting, set up and educate clients on alternate remote channels us...

Job Title: Partnerships and Business Development Officer Location: Nairobi Kenya (with frequent travels in the region) Contract Period: Minimum 2 years Salary: KES.80,000 -100,000 Company Overview: Our client is a leading supplier of reusable sanitary pads in the East Africa region and beyond. They specialize in providing menstrual hygiene solutions to Non-Governmental Organizations (NGOs) and mu...

JOB SUMMARY:The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers.KEY RESPONSIBILITIES:Customer Care - 65%To respond in a friendly, supportive helpful and tim...

Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...

Job Description Job Description: As a Partnerships and Business Development Officer, you will be responsible for driving demand creation and expanding our market presence by establishing and nurturing relationships with NGOs, UN Agencies, corporates, and government bodies in East Africa. You will play a key role in leading business development efforts and promoting the sales of Menstrual Kits. Ke...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Summary As a Partnerships and Business Development Officer, you will be responsible for driving demand creation and expanding our market presence by establishing and nurturing relationships with NGOs, UN Agencies, corporates, and government bodies in East...

Avenue Healthcare is one of the leading private healthcare groups in East Africa running 3 Hospitals, and 17 Medical Centres across Kenya, and a Home-care business. With over 25 years in the healthcare industry, Avenue Healthcare runs 300 hospital beds with over 1,000 staff members, and more than 400 specialists and serves over 400,000 patients annually, offering primary, secondary, and tertiary ...

About the Company Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive. Founded in 2012, Inkomoko has worked with more than 60,000 entrepreneurs across East Africa, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. W...