customer care office

REF: EAI/REC/HRO/0424-007 Qualification: Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration, Experience: 1 3years Responsibilities and duties; Front office customer service Ensures and provides quality service to both internal and external customers. Follow-up with potential clients and partners, inquiries, walk-ins etc. Telemarketing Public...

Job Purpose: This position is responsible for providing guidance and assistance to customers. Key Responsibilities/ Duties / Tasks: Operating the reception desk and maintaining a good ambience in the reception area; Operating the reception desk and issuing visitors passes; Responding to visitors queries and telephone inquiries; Guiding and directing visitors to designated offices and areas; Recor...

REF: EAI/REC/HRO/0424-007Qualification:Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration,Experience:1 3yearsResponsibilities and duties;Front office customer serviceEnsures and provides quality service to both internal and external customers.Follow-up with potential clients and partners, inquiries, walk-ins etc.TelemarketingPublicize the In...

Equip Africa Institute is a TVET accredited institution committed to competence, innovation and excellence. The Institute offers high quality competence-based diploma and certificate programs in various disciplines REF: EAI/REC/HRO/0424-007 Requirements Qualification: Bachelors/Diploma in Human Resource Management, Business Management /Administration, Public Administration, Experience: 1 3years R...

The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitates the patient visit by registering patients, ensuring applicable eligibility and demographic information is accurately captured in the practice management system and interfacing with the patients and other health center staff to e...

Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermediaries, customers, and providers by understanding their needs, addressing their questions, resolving issues, and fulfilling requests. The role holder is expected to provide excellent service in all customer interactions and create memorable experiences. Main Responsibilities Delivery exceptional customer experienc...

As a Front Office Specialist - Float, you will save lives while you:Registers/Checks-in patientsDisplay strong listening skillsAccurately collect and enter demographic informationAccurately assess fee category for sliding fee scaleCorrectly identifies patient s insurance plan or provider groupAccurately input of all 3rd party payer information to ensure maximum reimbursement to PPPSGVEffectively ...

Job Description The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitates the patient visit by registering patients, ensuring applicable eligibility and demographic information is accurately captured in the practice management system and interfacing with the patients and other health c...

Customer care jobs in Kenya. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL104 Role Purpose The job holder will ha...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermed...

IPPF is a global service provider and a leading advocate of sexual and reproductive health and rights (SRHR) for all. We are a world-wide movement of national organisations working with and for communities and individuals. Summary The Front Office Specialist Float is the face of PPPSGV and responsible for supporting the delivery of health care services. The Front Office Specialist Float facilitat...

JOB SUMMARYThe main purpose of this position is to deliver the strategic and operational goals of CARE Kenya's procurement function. The position holder needs to ensure the unit provides efficient, effective, and quality management of procurement services. This includes technical support and mentoring to the various locations and Field Office staff. Regular analysis is required to inform workflow...

JOB SUMMARY:The Care manager is responsible for coordinating and facilitating patient care across various departments and services within the hospital. This role involves assessing patient needs, planning and managing care programs. and closely with healthcare professionals to optimize patient outcomes.KEY RESPONSIBILITIES:Sending pre-authorizations of Scheduled and non- scheduled admissions with...

The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion. JOB SUMMARY: The Care manager is responsible for coordinating and facilitating patient care across various departments and services within th...

Leadership and management of the Country Office Procurement Function (15%)Ensure that CARE Kenya is provided with the procurement management, analysis and support necessary to accomplish its strategic objectives.Lead the procurement department in effective and efficient procurement planning and management of resources.Ensure proper staffing/recruitment to enable the procurement team to manage CAR...

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.Summary Our client is seeking a highly motivated and skilled accounting professional to join our dynamic Fashion Line Team. Reporting to the Retail Area Manager they will be responsible for managing the shops an...

Job Purpose: This position is responsible for providing administrative services, managing and organising office operations, and ensuring the security of ordinary and confidential/classified records. Key Responsibilities/ Duties / Tasks: Taking oral dictation; Using e-office to research and process data; Operating office equipment; Attending to visitors/clients; Handling telephone calls; Handling ...

POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professi...

PURPOSE: Responsible for setting up, expansion and successfully running CIC Pharmacy stores in accordance to the relevant regulations. PRIMARY RESPONSIBILITIES: Responsible for Pharmacy setup and the expansion Identification of locations Acquisition of relevant licenses and approvals ideal for running the pharmacy and ensure timely renewals. Participate in recruitment and staffing Stakeholder Man...

Provide customer care and support to internal & external clients and solving their problems.Support the principal in receiving, sorting, distributing, and dispatching daily mail & drafting letters and disseminating them appropriately and timely.Front office managementIn liaison with the HR department, help in Induction process of the new staff up-on reporting.In liaison with the principal, help i...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: Responsible for setting up, expansion and successfully running CIC Pharmacy stores in accordance to the relevant regulations. PRIMARY RESPONSIBILITIES: Responsible for Pharmacy setup and the expansion Identification of location...

Duties and ResponsibilitiesProvide customer care and support to internal & external clients and solving their problems.Support the principal in receiving, sorting, distributing, and dispatching daily mail & drafting letters and disseminating them appropriately and timely.Front office managementIn liaison with the HR department, help in Induction process of the new staff up-on reporting.In liaison...

The RoleWe're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will:Review all incoming emergency callsAssess the quality of interactions against predefined criteria, ensuring a hi...

JOB TITLE: FASHION STORE MANAGER About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client, we are looking for a competent , skilled, and experienced store manager. Summary Our client is seeking a highly motivated and ski...