Customer Care Consultant jobs in Nairobi

PRIMARY PURPOSE To generate and grow sales whilst maintaining required GP%, great agent relationships and high-level customer service by offering world-class itineraries to exceed agent & guests' expectations. To secure, cost and present product to the agent/guest accurately, efficiently, timeously by creating inspirational luxury travel. Have an excellent knowledge and good geographical understa...

1. Personally welcoming customers who walk-in to the retail store, assist them by giving prompt, courteous and professional service. 2. Understanding customers needs and queries about the product, prices and services offered. 3. Assisting customers in selecting appropriate frame/sunglass to satisfy the clients comfort, appearance and prescription requirements4. Discussing and recommending types o...

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.Since , we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through offices on six continents, Infobip's platform is used by almost % of the population, making it...

is a global services company that employs over 54,000 colleagues across 84 countries. Our company is constantly pushing the boundaries of technology and innovation to protect people and improve their lives. We specialize in pest control and hygiene improvement. Our expertise in these fields is backed by our commitment to training, science, innovation, and technology.We believe in providing our em...

Rentokil Initial is a global services company that employs over 54,000 colleagues across 84 countries. Our company is constantly pushing the boundaries of technology and innovation to protect people and improve their lives. We specialize in pest control and hygiene improvement. Our expertise in these fields is backed by our commitment to training, science, innovation, and technology. We believe i...

About the Job:We are looking for a seasoned and committed Wellbeing Consultant. This role will provide a robust support system to offer real-time counselling and well-being support services and advice to all staff.You will serve as a support partner to the Wellbeing Lead and report directly to this role.Location: Nairobi, Kenya Key Responsibilities: Assist and support provision of a safe outlet a...

Job Summary The job holder will be expected to provide quality Obstetrics and Gynaecology services to both outpatients and inpatients; and assist in ensuring smooth operations in the clinical department and contribute positively to Tenwek Hospital strategy. Duties and Responsibilities Monitoring and providing appropriate medical and surgical care to patients. Managing of clients for reproductive ...

Scope of work Goal and objective: Under the supervision of the Innovation Manager the consultant will engage in the network of Yoma and existing ADDA partners to develop a scalable business plan for ADDA and a DPG incubator. Provide details/reference to AWP areas covered: Technical expertise will be provided to allow Green Yoma and ADDA scale it's operation to reach more young people to train rel...

Our client is looking to fill 5 positions as of below Reports to Sales team leader Job Location Kitengela, Kiambu Road, Thindigua and Kawagware Date Effective Immediately Job Summary Sales Consultant Primary responsibility is to visit beauty shops and establish strong business relationships with them. You will represent the company's beauty product line, ensuring that sales targets are met while ...

Tenwek Hospital is a Christian community committed to excellence in compassionate healthcare, spiritual ministry, and training for service to the glory of God. The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a non-profit faith-based ...

The Nani Employee Leasing Company (Nani EL) is an employer professional organization focusing mainly on leasing out low and medium cadre staff in all sectors of the economy. Specifically, Nani EL deploys well trained domestic assistants, nursery school assistants, office assistants and factory cleaners to its individual and corporate clients. Reports to : Sales team leader Job Location : Kitengel...

Success in the staffing industry depends on one thing: placing the right person in the right position. How is this accomplished? By knowing one s clients and candidates! Since 1978, Clovers Management & Training Consultants Ltd. has worked with thousands of businesses We have created dedicated, long-term partnerships with our clients, and we take great pride in understanding each individual busin...

GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. Our broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help our customers to deliver better care ...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. Scope of work The consultant will be responsible for the following: Develop the terms of reference that will give an overview of the role of the above prospective Board Members profiles. Conduct profile search on prospective candidates. Refine candidate profiles, compete...

Scope of work The consultant will be responsible for the following: Develop the terms of reference that will give an overview of the role of the above prospective Board Members profiles. Conduct profile search on prospective candidates. Refine candidate profiles, competencies, and original search and sourcing criteria. Conduct due diligence to ensure compatibility with CARE. Source, assess, and s...

Sentinel Africa Consulting Limited is a Risk Management Consultancy headquartered in Nairobi, Kenya. Our vision is to be the advisor of choice and we aim to achieve this by obsessively going about making our clients and partners win. Role This is a full-time on-site role for a Consultant at our Nairobi Office, Kenya. We are seeking a highly skilled and motivated Consultant with strong project man...

Pam Nail Care was founded in 2016 out of a passion for nail polish and a gap witnessed in the market to provide quality nail care products and services. Our vision is to be the largest nail care supplier in Kenya. Our mission is to supply great beauty products and services to clients in the region. Salary Range : KSh 30,000 KSh 50,000/month We are looking for a Customer service Representative and...

Role DescriptionThis is a full-time on-site role for a Consultant at our Nairobi Office, Kenya. We are seeking a highly skilled and motivated Consultant with strong project management capabilities to join our team. The ideal candidate will possess excellent communication skills, analytical thinking, and a proven track record of successfully managing projects from initiation to completion. As a Co...

CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects. Purpose The purpose of this Terms of Reference (TOR) is to outline the objectives, scope, and key responsibilities for the change management initiative within CIK. Objectives The primary objective of the change management initiative is to: To align the organizational str...

The Dermatologist Consultant will diagnose and treat a wide range of skin conditions, perform dermatological procedures, and offer personalized skincare recommendations to patients. The ideal candidate will have extensive clinical experience, strong diagnostic skills, and a commitment to delivering high-quality patient care.Key Responsibilities:Conduct consultations with patients to assess their ...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relation...

Job Purpose/Mission The Customer Experience Department leads Support excellent (country-specific) customer experience through a smart customer journey and insightful, responsive analysis. Customer care officers help Engie Energy Access Kenya to develop strong relationships with our customers by trouble shooting of technical issues, answering customer's questions, resolve problems, escalate and fo...

Key Responsibilities: 1. Customer Interaction: Interact with customers via various channels (phone, email, chat, etc.) to address inquiries, provide information, and resolve issues. Strive to exceed customer expectations by delivering exceptional service in a timely and professional manner. 2. Issue Resolution: Identify and assess customer needs and concerns, then provide appropriate solutions or...

At Dynamic People Consulting (DPC), we offer a proactive response to the constantly evolving human resource market. Because your organization is unique, we take the time to learn your business, listen to your needs and then offer a strategic approach that is tailor made to suit your needs. Summary We are currently in search of a Senior HR consultant with 5-10 years experience. This experience may...