Wed Mar 13 2024 15:00:19 GMT+0000 (Coordinated Universal Time)

Customer care center jobs

Permalink to Call Center Team Leader

Nairobi

    Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...

    3 days agojobsinkenya.co.ke
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    Call Center Teamleader At Ital Global

    Ital Global - Nairobi

      About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

      2 days agofindojobs.ke
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      Call Center Teamleader At Ital Global

      Ital Global - Nairobi

        About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

        1 day agofindojobs.ke
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        Call Center Qa Releiver At Jiji Kenya

        Jiji Kenya - Nairobi

          We're looking for a QA Officer to boost our revenue growth and profitabilityRESPONSIBILITIESThe following are the duties you'll be responsible for:Call monitoring to ensure agents are interacting with customers in accordance to company guidelines while solving the client's needsAgent engagement through conducting training, coaching and mentorship programs so agents fully understand the QA metrics...

          2 days agofindojobs.ke
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          Call Center Teamleader at Ital Global

          Ital Global - Nairobi

            We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

            3 days agojobwebkenya.com
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            Call Center QA Job Jiji - Corporate Staffing Services

            Jiji - Nairobi

              Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

              4 days agocorporatestaffing.co.ke
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              Call Center Qa - Releiver At Jiji Kenya

              Jiji Kenya - Nairobi

                We're looking for a QA Officer to boost our revenue growth and profitabilityRESPONSIBILITIESThe following are the duties you'll be responsible for: Call monitoring to ensure agents are interacting with customers in accordance to company guidelines while solving the client's needsAgent engagement through conducting training, coaching and mentorship programs so agents fully understand the QA metric...

                3 days agofindojobs.ke
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                Call Center QA - Releiver at Jiji Kenya

                Jiji Kenya - Nairobi

                  Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. We re looking for a QA Officer to boost our revenue growth and profitability RESPONSIBILITIES The following are the duties you ll be responsible fo...

                  4 days agomyjobmag.com
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                  Call Center QA Releiver at Jiji Kenya

                  Jiji Kenya - Nairobi

                    Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Salary Range : KSh 30,000 KSh 50,000/month SUMMARY We re looking for a QA Officer to boost our revenue growth and profitability RESPONSIBILITIES Th...

                    4 days agojobwebkenya.com
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                    Permalink to CALL CENTER QA RELIEVER

                    Nairobi

                      Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

                      4 days agojobsinkenya.co.ke
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                      Call Center QA Reliever at Jiji

                      Jiji - Nairobi

                        Jiji is the largest online marketplace with over 10 million visitors on our site and 5 million active ads. We have been recognized as the best classifieds twice in a row with the highest visibility and returns on our different categories and services. Our site has continuously gained trust among Kenyans enabling us to be the Mobile App of the Year | Shopping and E-commerce in Kenya. We have had a...

                        6 days agojobwebkenya.com
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                        Call Center Customer Care Manager

                        Frank Management Consult - Nairobi

                          Provide input into the development of the Customer Service strategy, to support the realization of the client business strategyDevelop the implementation plans for the Contact Centre strategies to ensure the successful realization of objectivesDevelop the budget for the call Centre function, to ensure the timely allocation of resources required to implement the customer service strategy, and to s...

                          18 days agofuzu.com
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                          New

                          Business Intelligence Lead at Turaco

                          Jobs in Kenya - Nairobi

                            Job Description About the role The Business Intelligence Lead (BI Lead) will play a critical role in helping our team collect, analyze, and action data to improve our operational efficiency and customer experience. They will sit within our Service Center team, supporting the operations and growth of multiple country offices. Working with the leadership across insurance operations, contact center ...

                            9 hours agokazitoday.com
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                            Customer Care Executive at iSON Xperiences Limited

                            iSON Xperiences - Nairobi

                              iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

                              17 days agojobwebkenya.com
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                              Customer Care Executive Job iSON Xperiences Limited - Corporate Staffing Services

                              iSON Xperiences - Nairobi

                                iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...

                                16 days agocorporatestaffing.co.ke
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                                Business Intelligence Lead At Turaco

                                Turaco - Nairobi

                                  About the roleThe Business Intelligence Lead (BI Lead) will play a critical role in helping our team collect, analyze, and action data to improve our operational efficiency and customer experience.They will sit within our "Service Center" team, supporting the operations and growth of multiple country offices. Working with the leadership across insurance operations, contact center operations, part...

                                  3 days agofindojobs.ke
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                                  Business Intelligence Lead

                                  Nairobi

                                    About the role The Business Intelligence Lead (BI Lead) will play a critical role in helping our team collect, analyze, and action data to improve our operational efficiency and customer experience. They will sit within our Service Center team, supporting the operations and growth of multiple country offices. Working with the leadership across insurance operations, contact center operations, part...

                                    4 days agoelevolt.co.ke
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                                    New

                                    Actuarial Associate at Turaco

                                    Jobs in Kenya - Nairobi

                                      Job Description About the role Turaco is looking for an Actuarial Associate to work at our Nairobi office in our Service Center reporting directly to the Head of Insurance Operations and working closely with our Chief Operations Officer. This individual will take on the technical aspects of our journey into insurance underwriting, specifically risk analysis, reserving, pricing projections, and co...

                                      9 hours agokazitoday.com
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                                      Quality Assurance Lead At Peach Cars Ke

                                      Peach Cars Ke - Nairobi

                                        Role DescriptionThe Quality Assurance Lead is responsible for ensuring a high-quality standard for all customer-facing work at Peach. They will monitor and evaluate our teams' communication, problem-solving, and customer relationship management skills. They will work across multiple departments at Peach. From Sales to Car Care to Marketing - this individual will have a full scope of all customer-...

                                        4 days agofindojobs.ke
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                                        Business Intelligence Lead at Turaco

                                        Bon Drew Associates - Nairobi

                                          Turaco is a micro-insurtech company changing healthcare financing in emerging markets. We provide simple, affordable health and life insurance to low-income earners, distributing our products through partnerships with leading businesses in Kenya and Uganda. Our mission is to act as a safety net, freeing people from the fear of health-related financial shocks.About the role The Business Intelligen...

                                          4 days agomyjobmag.com
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                                          Quality Assurance Lead at Peach Cars KE

                                          Peach Cars KE - Nairobi

                                            e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. Role The Quality Assurance Lead is responsible for ensuring a high-quality standard for all customer-facing...

                                            5 days agojobwebkenya.com
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                                            Customer Care Executive

                                            Bridge Talent Management - Nairobi

                                              Manage all incoming customer calls.Supporting the customer through an email ticketing system.Maintaining a positive, empathetic, and professional attitude toward customers always.Responding promptly to customer enquiries.Communicating with customers through all available platforms.Acknowledging, escalating, and ensuring all complaints are closed within 48hrsMaintains product database with product...

                                              25 days agofuzu.com
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                                              Actuarial Associate At Turaco

                                              Turaco - Nairobi

                                                About the roleTuraco is looking for an Actuarial Associate to work at our Nairobi office in our Service Center reporting directly to the Head of Insurance Operations and working closely with our Chief Operations Officer. This individual will take on the technical aspects of our journey into insurance underwriting, specifically risk analysis, reserving, pricing projections, and compliance.Key Role...

                                                3 days agofindojobs.ke
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                                                Actuarial Associate

                                                Nairobi

                                                  About the role Turaco is looking for an Actuarial Associate to work at our Nairobi office in our Service Center reporting directly to the Head of Insurance Operations and working closely with our Chief Operations Officer. This individual will take on the technical aspects of our journey into insurance underwriting, specifically risk analysis, reserving, pricing projections, and compliance. Key Ro...

                                                  4 days agoelevolt.co.ke
                                                  See more details

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