Customer care call centre

Identify training and development needs, design and implement training programs for the call center including a monthly training calendar and schedule training as per the calendar Monitor and review...

Key ResponsibilitiesQuality calibration with team members and other support staff and team leads in order to improve call quality.Participate in the design of call monitoring formats and quality...

Your RoleAs Call Center Manager, you will be responsible for providing exceptional customer experience to our customers through our largest customer touchpoint. By leveraging the call center, you will...

We re looking for a customer care support manager to join our global team within the customer care department who s resourceful, organized, and proactive about getting things done. Your main objective...

Position: call center training officer.Reporting to: customer experience and training manager.Tenure: full time.Location: Nairobi, Kenya about sunculturefounded in 2012, sunculture s vision is to...

Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Resubmit your Resume Today. Since the sale of our first kit in...

Recruit candidates with Ease. 100% recruitment control with Employer Dashboard.We have the largest Job seeker visits by alexa rankings. Resubmit your Resume Today. Since the sale of our first kit in...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve...

Company website : industries : advice, audit, accountingit, software engineering, internetservices other job ads : company description m-kopa is the pioneer and global leader of connected asset...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve...

Company website : industries : advice, audit, accountingit, software engineering, internetservices other job ads : company description m-kopa is the pioneer and global leader of connected asset...

Managing incoming calls from clients/customers to answer to inquiries and questions, handle complaints, troubleshoot problems, provide information and maintaining logs in the database. Requirements...

About the roleThe Call Center Quality Analyst is responsible for assessing the quality of performance of the call center teams dealing with our existing and potential customers. The QA will monitor...

Job Description Care Managing incoming calls from clients, troubleshooting problems, providing information and maintaining logs in the database. Requirements At least a diploma in journalism, mass...

Company website : industries : advice, audit, accountingit, software engineering, internetservices other job ads : company description m-kopa is the pioneer and global leader of connected asset...

We are looking fordoerswho are ready to roll up their sleeves and with theirhard workanddedicationcreate theimpactneeded in our communities. Do you want to become a part of ourambitiousandcreativeteam...

Catchafire is the leading skills-based volunteering platform connecting high impact organizations in need with talented professionals eager to give back their skills. Through Catchafire s technology,...

Role Summary Managing incoming calls from clients/customers to answer to inquiries and questions, handle complaints, troubleshoot problems, provide information and maintaining logs in the database....

We are an international Sports betting company searching for call center agents to join our team. Job summary To handle customer queries via Social Media, E-mail and Phone; to educate customers on our...

Position summary: turaco is looking for a skilled call centre manager (CCM) to work with the Nairobi office. The CCM will report to the general manager and will lead a growing call centre team to...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth Our vision is to be the...

Details: reports to:HR manager or shop manager general summary of job description for call center operator; responsible for answering the company switchboard phones, greeting callers, establishing...

About sunculturefounded in 2012, sunculture s vision is to build a world where people take control of their environment in rewarding and sustainable ways. We do this by developing and commercializing...

In this role, you ll be expected to:Define and provide strategic direction for the quality and training functions includingPlanning. You will develop the overall training and quality strategic plans...