Customer agent jobs in Nairobi

Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: The incumbent will drive business for Rafiki Microfinance Bancassurance by onboarding supporting life and general insurance clients at the branch in liaison with the Bancassurance underwr...

Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Purpose of the Job: The incumbent will drive business for Rafiki Microfinance Bancassurance by onboarding supporting life and general insurance clients at the branch in liaison with the Bancassurance underwr...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGO's in various business sectors across Africa.Our client, an international travel agency is looking to recruit a Reservation Agent to be based in Nairobi. He/She will be responsible for facilitating the travel needs of ou...

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Our services includes the entire employee life cycle in an organization from the point of recruitment, training and development, policy development, compliance audits, provision of HR tools to achieve overall business succes...

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Our services includes the entire employee life cycle in an organization from the point of recruitment, training and development, policy development, compliance audits, provision of HR tools to achieve overall business succes...

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades. Key Responsibilities Checking mails for new activation assignments. Working on completing the content for the activations assigned (store and menu creation) In case of no new...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades. Key Responsibilities Checking mails for ...

Sales Manager Nairobi, Kenya Our client, a leadingManufacturing Companyin Nairobi, is looking to recruit aSales Manager. The candidate will be responsible for supervising the complete performance of the sales team and guiding the sales department appropriately to achieve operational targets. The successful candidatemusthaveat least 5 ofexperiencein Sales and Marketing and a relevant Bachelor's De...

Influx provides Support as a Service for brands and tech companies. This includes an entire operation available on demand: agents, management, training, QA, data, and insights. Summary Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to...

Job Description Position: German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive an...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades. Location: Nairobi Key Responsibilities C...

Customer Service Jobs In Kenya.About the RoleAct as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for delivering a best-in-class support experience, handling merchant s queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention.Key Duties and Responsibilities:Sales enablement Bui...

About the Job:Reporting to the VP-Global Service delivery, you will be responsible for the daily oversight of all projects and their implementation and execution. Additionally, you will be responsible for balancing service delivery requirements and capacity across multiple countries. As the Senior Director, Service Delivery, you will lead in building new capabilities and developing growth plans. ...

Answers incoming customer calls regarding service questions and general client concerns.Ensuring all internal calls are redirected to the main extension to avoid dropping of calls.Capturing walk in enquiries and reasons for visit in the system and ensuring clients are served within the set sla.Meet all customer needs and exceed expectations, upholding our strong reputationContinually expand your ...

Call Centre Agent

This post reports to the Contact Centre Coordinator. The purpose of the post is to provide overall coordination of the interface between Marie Stopes Kenya and her clients and stakeholders through various communication channels for information dissemination, providing professional counselling services, feedback and directing business through client bookings across all channels.Qualifications Dipl...

Achieve over 70% target set the month-on-month KPI s being Lead generation, Lead conversion, Sales targets, and Talk-time set by achieving a high conversion rate. Contact potential or existing customers, businesses, or groups to give them correct information about SunCulture products using the product knowledge Explain technical product features and answer customer questions about SunCulture prod...

ABOUT US Africa has an untapped talent pool that is increasing exponentially, with a projected workforce that will exceed India and China by 2035 Fuelled by this, our mission is to create work opportunities for millions of Africa's youth and solve the world's shortage of technology talent. Our company SAND has 170 staff members from 30 countries with plans to acquire several companies around the ...

Do you have experiencepositioning a business as an employer of choiceto support talent recruitment through EVP and branding. Are you an exceptionalstorytellerwith excellent and demonstrablecopywriting skills? Are younaturally curious and possess an analytical mindsetthat enables you to extract and manipulate data to understand campaign performance to optimise and share learnings with key stakehol...

Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines.1. KEY TASKS AND RESPONSIBILITIESAnswer incoming telephone calls into the Call Center in a professional manner at all timesWorking with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL MembersManaging...

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative (TDR) Reports to: Area Sales Manager Location: Bungoma and Kilgoris Job purpose To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float wh...

Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative (TDR) Reports to:Area Sales Manager Location: Bungoma and Kilgoris Job purpose To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents. Key Responsibilities SSO ...

Job Description Our client, a leading telecommunications provider seeks to recruit a Trade Development Representative (TDR) Reports to: Area Sales Manager Location: Bungoma and Kilgoris Job purpose To focus on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and T-Kash agents. Key Resp...