Fri Apr 19 2024 08:30:08 GMT+0000 (Coordinated Universal Time)

Current safaricom jobs customer service

Credit Portfolio Lead At Safaricom Kenya

Safaricom Kenya - Nairobi

    JOB DESCRIPTIONReporting to the Credit Tribe Lead, the Credit Portfolio Lead will be responsible for driving sustainable credit products by developing platform features, processes, tools and credit score strategies that ensures effective management of credit risk across different stages of product maturity cycles and provides relevant insights through continuous portfolio monitoring that optimize...

    30+ days agofindojobs.ke
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    Credit Portfolio Lead at Safaricom Kenya

    Safaricom Kenya - Nairobi

      Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Credit Tribe Lead, the Credit Portfolio Lead ...

      30+ days agojobwebkenya.com
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      Engineer Datacenter & Campus Networks Planning and Design at Safaricom Kenya

      Safaricom Kenya - Nairobi

        Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Senior Manager Transport IP Planning & Design...

        30+ days agojobwebkenya.com
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        M-Pesa Africa - Release Train Engineer At Safaricom Kenya

        Safaricom Kenya - Nairobi

          JOB DESCRIPTION MPA is a leading FinTech company dedicated to delivering innovative financial solutions that empower businesses and individuals. We are committed to harnessing cutting-edge technology to revolutionize the finance industry and provide exceptional services to our customers. The Release Train Engineer for M-Pesa will be responsible for driving the development and continuous improveme...

          30+ days agofindojobs.ke
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          Lead International Money Transfer at Safaricom Kenya

          Safaricom Kenya - Nairobi

            Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Tribe Lead Payments the role holder is respon...

            30+ days agojobwebkenya.com
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            M-Pesa Africa Release Train Engineer at Safaricom Kenya

            Safaricom Kenya - Nairobi

              Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY MPA is a leading FinTech company dedicated to delivering innov...

              30+ days agojobwebkenya.com
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              Head of Department/ Tribe Lead Managed Services Tribe at Safaricom Kenya

              Safaricom Kenya - Nairobi

                Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. Summary Reporting to the Chief Enterprise Business Unit Officer, the H...

                30+ days agojobwebkenya.com
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                Customer Experience Executive at Safaricom Kenya

                Safaricom Kenya - Mombasa

                  Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY We are pleased to announce the following job vacancy within th...

                  30+ days agojobwebkenya.com
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                  Customer Service Representative Job 2024 - Corporate Staffing Services

                  Customer Service - Nairobi

                    Gross Salary: Ksh 40k 45k Our client is looking for a dedicated Customer Service Representative to join their team in Nakuru. In this vital role, you will be the first point of contact for customers, handling inquiries and complaints with the utmost professionalism and providing timely solutions. Your goal will be to ensure customer satisfaction by delivering efficient and courteous service. Key ...

                    30+ days agocorporatestaffing.co.ke
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                    Customer Service Representative

                    Nairobi

                      What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...

                      3 days agoelevolt.co.ke
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                      Customer Service Supervisor

                      Nairobi

                        About the role: The Customer Service Supervisor role holder is a dynamic and results-driven individual. He /she is a key contributor to the customer service department. The role holder will be responsible for leading a team of retention representatives to ensure the effective implementation of customer retention strategies. The primary focus of this role is to minimize customer churn, enhance cus...

                        17 days agoelevolt.co.ke
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                        Customer Service Representative

                        Corporate Staffing Services - Nakuru

                          Customer Inquiry Handling: Respond to customer inquiries promptly, providing accurate information and solutions to issues and questions.Complaint Resolution: Efficiently resolve customer complaints with a focus on customer satisfaction, documenting issues and resolutions as required.Service Excellence: Maintain a high standard of customer service, ensuring each customer receives attentive and cou...

                          30 days agofuzu.com
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                          Customer Service Agent

                          HB Fuller - Nairobi

                            H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.PRIMARY DUTIES For t...

                            30+ days agofindojobs.ke
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                            Customer Service Team Leader

                            BIC - Nairobi

                              External stakeholdersAct as main link between the company and the customers.Ensure an effective communication and mutual understanding.Focus on understanding our customer s needs and regularly updating customers where there is a need.Communicating any pricing updates with customers on time and ensuring the update is reflected on JDE for all customers.Manage customer escalation and claims issues e...

                              30+ days agofuzu.com
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                              Customer Service Agent

                              Toplevelmanagement - Nairobi

                                Requirements: Excellent communication and interpersonal skills. Strong problem-solving and troubleshooting abilities. Patience and a customer-centric attitude. Ability to work in a fast-paced environment. Basic knowledge of internet technologies is a plus. Prior customer service experience is preferred. Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email,...

                                30+ days agofindojobs.ke
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                                Customer Service Representative

                                Nairobi

                                  Mission Statement for the Role To be the face of Poa Internet on a daily basis for customers reaching out to us through our omni-channel customer experience avenues. Overall Responsibility Receive, document and resolve inbound requests from customers, through all our inbound communication channels- voice, Whats App, Facebook, twitter and chat on a daily basis. Key Competencies Clear, empathetic w...

                                  2 days agoelevolt.co.ke
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                                  Customer Service Representative

                                  MGas - Nairobi

                                    Respond to customer enquiries in person, by phone and online helpfully and promptly. Take responsibility for solving customer issues and make sure they are resolved promptly. Maintain record of customer communications in CRM and other systems. Acknowledge and resolve customer complains. Process orders, customer applications and requests. Maintain customer records. Compile and distribute daily rep...

                                    30+ days agofuzu.com
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                                    CUSTOMER SERVICE TEAM LEADER

                                    CREDITAREA CAPITAL - Nairobi

                                      Develop and implement effective customer service processes that ensure customer satisfaction and Retention

                                      24 days agobrightermonday.co.ke
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                                      Customer Service Supervisor

                                      Sunculture Kenya - Nairobi

                                        JOB DESCRIPTION Position: Customer Service Supervisor Reporting to: Head of Customer Service Location: Nairobi Role type: Full-Time About SunCulture: Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life-changing technology that solves the biggest daily ...

                                        16 days agofindojobs.ke
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                                        Customer Relations Officer Job Safaricom Sacco Ltd - Corporate Staffing Services

                                        Safaricom Sacco - Nairobi

                                          As part of our growth strategy, we are recruiting top talent to join the innovative and transformative team in delivering success to our stakeholders.The position holder will report to the Senior Customer Care & Corporate Communications Officer. Duties And Responsibilities In charge of customer service to walk in and online customers, communicating courteously with customers by telephone, email, ...

                                          30+ days agocorporatestaffing.co.ke
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                                          Associate, Customer Service

                                          Nairobi

                                            Purpose The role holder ensures customer service delivery levels are as per the Bank s prescribed standard, customer satisfaction and retention Primary Responsibilities Receive, verify, Authenticate, call back and processing thereof of all instructions delivered at the branch. Eg RTGS, TT, FDR, Forex conversions, stop payments, Treasury Bills, cheque book requests, card applications. Preparing au...

                                            6 days agoelevolt.co.ke
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                                            Customer Service Coordinator

                                            Fosroc - Nairobi

                                              Job description To be the focal point for sales support for Local (Import) and Export customers. Pro-actively supporting the Fosroc sales team in achieving their targets. To continuously seek to improve and enhance the Fosroc offer including challenging costs.Responsibilities Handle inbound and outbound sales calls, relating to price, availability, delivery and minor technical enquiries when requ...

                                              30+ days agofindojobs.ke
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                                              Customer Service Representative at Cigna

                                              Cigna - Nairobi

                                                Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...

                                                3 days agojobwebkenya.com
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                                                Customer Service Representative

                                                Sunculture Kenya - Nairobi

                                                  Position: Customer Service Representative Reporting to: Call Center Team Lead Location: Nairobi, Kenya Tenure: Fixed - Term About SunCulture Founded in 2012, SunCulture's Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenge...

                                                  30+ days agofindojobs.ke
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                                                  Job Scope
                                                  • Full-time