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Job DescriptionAs a Realtime Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendance schedule adherence of Agents in real-time, ensuring optimum service levels are achieved to deliver consistent performance.Roles and ResponsibilitiesReal-time and/or intra-day management of resources to ensure an accurate number of resources are schedu...

Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations. Job Description As a Realtime Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendan...

60 Decibels is a tech-powered impact measurement company that makes it easy to listen to the people who matter most. We've been in business as an independent entity since early 2019, when we spun out of the global Impact Investor Acumen. We believe that the best way to understand social impact is by talking to the people experiencing that impact. It sounds obvious when you say it, but that is not...

Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.Resolving customer complaints or issues in a timely and efficient manner.Providing information to customers about products or services.Documenting customer interactions and transactions in a call center software or CRM system.Meeting or exceeding performance goals, such as call handling time o...

Job Title: HR and Admin Officer Industry: Real Estate Location: Nairobi Gross Salary: 100k 130k Our client is seeking to hire an HR & Admin Officer who will play a crucial role in managing both human resources and administrative duties. Your responsibilities will include supporting HR functions such as recruitment, employee relations, and payroll, alongside administrative tasks to ensure efficien...

Tangaza University College is a private, Catholic university in Nairobi, Kenya. Position Summary The Academic Administrator will be expected to provide a high level confidential and professional administrative support. The role will act as a central point of contact and provide all necessary support and assistance and ensure efficient running of the Offices. In addition, the position holder is ex...

Job SummaryTo transform data into actionable insights, drive strategic decision making across the organization and ensure effective utilization of data for informed business strategies.Job DescriptionWorking closely with the leadership of key functions and departments to identify and prioritize opportunities to collect and analyse data that will support key business goals.Conduct data analysis on...

JOB PURPOSEReporting to the Head of Human Resources & Administration, the successful candidate will be responsible for aligning business objectives with management and employees and be the link between HR department and the business. He/She will be the Talent acquisition Lead for the Bank, oversee the learning and development of staff and be responsible for tactical and operational execution of t...

Job Purpose Evidence Action is looking for an Associate, Talent Acquisition who will be responsible for managing the organization's full-cycle recruitment process. The successful candidate will play a critical role in attracting, assessing, and hiring top talent aligned with Evidence Action's mission and values. They will contribute to the implementation of talent acquisition initiatives and prog...

Tangaza University College is a private, Catholic university in Nairobi, Kenya.Position Summary The Academic Administrator will be expected to provide a high level confidential and professional administrative support. The role will act as a central point of contact and provide all necessary support and assistance and ensure efficient running of the Offices. In addition, the position holder is exp...

In 1998, CURE International, in cooperation with the African Inland Church, opened the AIC-CURE International Hospital in Kijabe, Kenya. Along with being CURE s first hospital, CURE Kenya was Africa s first orthopedic pediatric teaching hospital for children with disabilities. The 30-bed hospital provides care for children suffering from a wide range of orthopedic conditions, such as clubfoot, bu...

We are seeking a dynamic, results-driven, and skilled sales executive to become a part of our team. Your primary role will be to cultivate business opportunities centered around our company's main products and services. Your duties will include identifying and establishing relationships with new clients and business contacts, securing business deals while also nurturing our existing customer base...

Founded in April 2014, Moringa School plays a crucial role in developing and nurturing highly potential individuals who are passionate about technology and want to take a lead role in mobile and web development through equipping them with life long skills. Through our top quality teachers, to our intensive curriculum we are creating world-class developers in Africa with the help of our partnershi...

Position Summary The Academic Administrator will be expected to provide a high level confidential and professional administrative support. The role will act as a central point of contact and provide all necessary support and assistance and ensure efficient running of the Offices. In addition, the position holder is expected to deliver effective office management, excellent customer care support a...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million. We have 19 innovative products and project models that have successfully been implemented and transformed 5.4 million lives.ABOUT THE ROLE The Regional Programme Ma...

Amref Health Africa in Kenya is the country programme office of Amref Health Africa, Africa s largest International Health NGO. This is the largest and oldest country programme in Africa with an average annual budget of USD 40million ABOUT THE ROLE The Regional Programme Manager will provide programme management and technical oversight of Amref s Learning for Life (L4L): Building a Resilient and ...

Job Summary To transform data into actionable insights, drive strategic decision making across the organization and ensure effective utilization of data for informed business strategies. Job Description Working closely with the leadership of key functions and departments to identify and prioritize opportunities to collect and analyse data that will support key business goals. Conduct data analysi...

Position Summary:The overall objective of the ICT Manager is to organize and run the operations of information and communication technology to the ICT department so as to offer effective, professional and customer-oriented service to Tangaza University and related stakeholders. They should have strong technical abilities and familiarity in the latest technologies and strong coordination and leade...

Admin jobs. Tangaza University College is a private, Catholic university in Nairobi, Kenya. Position Summary The Academic Administrator will be expected to provide a high level confidential and professional administrative support. The role will act as a central point of contact and provide all necessary support and assistance and ensure efficient running of the Offices. In addition, the position ...

Works under the supervision and direction of the Community Liaison Office (CLO) Coordinator; the CLO Communications Assistant has no supervisory responsibilities. The CLO Communications Assistant is responsible for producing a weekly newsletter The Roar and managing website and social media content to promote Mission events and community wellbeing. Develops editorial calendar, organizes online co...

Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations. Summary As a Realtime Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendance sched...

JOB PURPOSE Reporting to the Head of Human Resources & Administration, the successful candidate will be responsible for aligning business objectives with management and employees and be the link between HR department and the business. He/She will be the Talent acquisition Lead for the Bank, oversee the learning and development of staff and be responsible for tactical and operational execution of ...

HR jobs in Nairobi. Job Purpose Reporting to the Head of Human Resources & Administration, the successful candidate will be responsible for aligning business objectives with management and employees and be the link between HR department and the business. He/She will be the Talent acquisition Lead for the Bank, oversee the learning and development of staff and be responsible for tactical and opera...