Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...
Events Planner Assistant Vacancy- (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel facilities, breakfast timing, Wi-Fi access, front desk number etc. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection wi...
Supervise the activities and the service levels of the Front Desk, Concierge/Porters.Monitors the Front Office employees to make sure all guests receive prompt and personal recognitionPromote the basic habits of smiling, greeting guests by name and thanking guests.Ensure that check-in procedures are strictly adhered to and that the correct guest details and charge-out details are obtained from ea...
Responsible for performing work necessary to keep the plumbing infrastructure and fixtures to Fairmont Engineering Departments standards. To carry out daily preventative tasks, emergency and planned troubleshooting and repairs, new installs and retrofits of any space within the hotel property as directed by the Director of Engineering or designated Engineering Managers.Responsible for troubleshoo...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
Job Purpose/Mission?Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-informed to deliver to Guests an exceptional experience from check-in through check-out. The Duty Manager is also responsible for managing the first and last impressio...
Job DescriptionResponsible for performing work necessary to keep the plumbing infrastructure and fixtures to Fairmont Engineering Departments standards. To carry out daily preventative tasks, emergency and planned troubleshooting and repairs, new installs and retrofits of any space within the hotel property as directed by the Director of Engineering or designated Engineering Managers.Responsible ...
Job Description Responsible for performing work necessary to keep the plumbing infrastructure and fixtures to Fairmont Engineering Departments standards. To carry out daily preventative tasks, emergency and planned troubleshooting and repairs, new installs and retrofits of any space within the hotel property as directed by the Director of Engineering or designated Engineering Managers. Responsibl...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Job Purpose/Mission Responsible for assisting the Front Office Manager in leading and managing all sections of the Front Office Department in order to ensure the highest standards by ensuring that Team Members are prepared and well-info...
Job Description Responsible for performing work necessary to keep the plumbing infrastructure and fixtures to Fairmont Engineering Departments standards. To carry out daily preventative tasks, emergency and planned troubleshooting and repairs, new installs and retrofits of any space within the hotel property as directed by the Director of Engineering or designated Engineering Managers. Responsibl...
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following: Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows in the Leisure segmentSupport goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor...
Summary Responsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additionally, they will handle management of the housekeeping general store and perform general office administration, purchasing, scheduling ...
Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and hygiene, providi...
This position acquires long term visas and all other necessary travel documentation in a timely manner for General Authorities, mission presidents, missionaries, employees, dependents, etc., who will reside in a country other than that of their own citizenship. The Travel & Visa Coordinator is expected to resolve a wide variety of Visa documentation problems on a highly responsive and professiona...
Job Description Summary Responsible for coordinating back-end operations, communicate to relevant department on job orders, and attends to guest requests. He/she will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. Additionally, they will handle management of the housekeeping general store and perform general office administration, purchas...
Laundry Manager Hyatt Place Hyatt Place Nairobi Kenya - NairobiAdministrativeEntry Level ManagerFull-timeReq ID: NAI000195LocalSummaryResponsible for the management of the day-to-day laundry operations for the hotel ensuring all laundry services within the property meet the highest possible standards. They organize and control the laundry department and maintains all relevant records. They overse...
Job Description Summary Responsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuring seamless guest experiences. Other responsibilities include managing inventory, maintaining high standards of quality, safety and ...
Verifies room status, report room discrepancies, prioritize and update status of check out rooms.Ensures that assigned team members have reported to work and coordinate all necessary breaks.Prepares and distributes assignment sheets to assigned staff and review priorities.Assigns designated work sections to the Housekeeping Team Leaders, Room Attendants , Public Area Attendants, and Linen Runners...
Developing and putting into operation the current system and technical advancement in the field of laundryEnsures that brand standards have been implemented.Assists in conducting monthly inventory checks on all operating equipment and supplies.Possesses thorough knowledge and understanding of all food and beverage items on the menu and the ability to recommend food and beverage combinations and u...
Food & Beverage Team Leader Hyatt Place Hyatt Place Nairobi Kenya - NairobiBars/Restaurants/OutletsEntry Level ManagerFull-timeReq ID: NAI000201LocalSummaryResponsible for ensuring smooth and efficient running of the department by supervising and coordinating the daily operations of the food and beverage department. The primary objective is overseeing the service team in executing service, ensuri...
Developing and putting into operation the current system and technical advancement in the field of laundry operations.Ensuring the washing of linen, guest laundry and uniforms' is done as per the standard expected.Maintains accurate records of linen and uniforms sent to and returned from laundry.Inventory issue and control use of linen, uniforms, shoes, accessories, and other housekeeping supplie...
Job Description Sales Manager-Leisure As a Sales Manager, you'll be responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals What s in it for you: Employee benefit card ...
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