Current customer service jobs in Kenya

What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, Letter and Chat) .The m...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts. You are required to ...

Duties and responsibilities:Managing large amounts of inbound calls in a timely mannerFollowing current procedures when transferring a call to another member of staff for specialist advice.Ensuring that customers are advised of alternative communication methods.Identifying customers' needs, clarifying information, and providing solutions and/or alternativesKeep record of all calls received in our...

Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society s progressive good. Duties and responsibilities: Managing large amounts of inbound calls in a timely manner Following current procedures when transferring a call to another member of...

Customer service jobs. What are your main responsibilities? You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Key Areas Communication management in day to day queries of our clients and insurers through different channels (Email, Phone, L...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

Job Objective:Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and quotations of clients application solution. Key focus includes identification and definition of customer requirements, direct involvement in customers presentations, while inter-phasing...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Job Objective: Based in Mombasa and reporting to the Solar Sales Team Lead, the position holder will be responsible for acquiring new business and upgrading current customer database through prospecting, sizing and quotations of clients application soluti...

Job Summary As the Customer Development Executive Indirect Trade (IDT), you are responsible for achieving sustainable growth in sales, profitability, market share and product distribution. You will also play a crucial role in strengthening organizational effectiveness and efficiency.Professionally represent the Colgate Palmolive company, managing the relationship with our partners on trust and re...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/ Purpose: Manage the reception professionally at all times and ensure that all visitors, patients and clients are accorded timely, professional and compassionate service. ...

Job Purpose:The Business Development Manager will play a crucial role in driving business growth, expanding market presence, and maximizing revenue opportunities for the company. He or She will act as a bridge between the company and its clients, ensuring that the company delivers value-driven solutions tailored to meet the security needs of its customers.Key Responsibilities:Promoting and sellin...

POSITION SUMMARY:HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing.ESSENTIAL FUNCTIONS:Develop a curriculum jointly with the Centre Manager, the MHPSS Associate on modules that suit the needs of the residents.Teach salon etiquette eg. Customer service and time management.Advise on the items required for teaching.Ma...

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit ta Job Purpose: The Business Development Manager will play a crucial role in driving business growth, expanding market presence, and maximizing revenue opportunities for the company. He or She will act as a bridge between the company and its clients, ensuring tha...

Duties and responsibilities.Ensuring all restaurant policies, procedures, standards, and guidelines are understood and strictly adhered to.Conducting performance and operation reviews to identify problems, concerns, and opportunities for improvement.Supervising staff by identifying and delegating responsibilities, providing directions to staff, and ensuring restaurant objectives are met and achie...

POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly with the Centre Manager, the MHPSS Associate on modules that suit the needs of the residents. Teach salon etiquette eg. Customer service and time management. Advise on the items required for teachi...

Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new accounts in line with KYC procedures.Ensure correct and accurate completion of all customer instructions and approve them for processing at central operations.Manage operational risk and ensuring compliance with controls.Implement audit recomme...

Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve new accounts in line with KYC procedures.Ensure correct and accurate completion of all customer instructions and approve them for processing at central operations.Manage operational risk and ensuring compliance with controls.Implement audit recomme...

HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly ...

HIAS is the global Jewish nonprofit organization that protects refugees including women and children, and ethnic, religious, and sexual minorities whose lives are in danger for being who they are. POSITION SUMMARY: HIAS Kenya is seeking a hairdressing tutor who will teach basic skills to residents, focusing on various techniques for hairdressing. ESSENTIAL FUNCTIONS: Develop a curriculum jointly ...

Duties and ResponsibilitiesCoffee Preparation: Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and drip coffee, according to established recipes and standards. Ensure consistency in flavor, presentation, and quality of each drink.Customer Service: Greet customers warmly, take orders accurately, and provide recommendations based on customer preferences. Enga...

Summary The ideal candidate will have experience in both property management and accounting, with a keen eye for detail and a commitment to providing exceptional customer service to tenants and residents. Responsibilities Manage all aspects of the property, including marketing, leasing, tenant relations, and maintenance. Oversee the financial performance of the property, including rent collection...

VACANCY: STOCK TAKE CLERK LOCATION: NAIROBI STARTING DATE: IMMEDIATELY Who are we? Kilimall is Kenya's leading online shopping mall. It was launched in July 2014 with the mission of becoming the No.1 E-commerce platform in Africa. Kilimall serves a retail customer base that continues to grow exponentially, offering products that span various categories designed to ensure optimum levels of conveni...

Key ResponsibilitiesSelling and LettingAchieve and exceed agreed sales targets.Work with the Director to set the income target for the year.Dissemination of information regarding availability and status of property in the company's portfolio.Taking notes of the general conditions of property where feasible, accessibility of the property and details of current tenancies where applicable.Agreeing w...