crm customer relationship manager

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. Key Responsibilities Selling and Letting Achieve and exceed agreed sales targets. Work with the Director to set the income target for the year. Dissemination of information regarding availability and status of property ...

Job DescriptionBUSINESS PERFORMANCEPut in place annually, an approved business plan document with complete information on customer segmentation, target names, products, services, revenues and profitability. Deliver set targets for deposits, risk assets and revenue and the effective management of customers. Target assigned customer segments within allocated time and call frequency to generate prof...

Ensure timely response & attendance to all Electric Motorcycle inquiries and quotations while adhering to internal pricing & process guidelines.Make field visits to understand client needs, advise on the solar system scope, and generate quotes.Generate sales through sales activities such as cold calling, client meetings, responding to customer inquiries, prospecting new customers, attending works...

Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

Reporting: The Divisional ManagerJob Profile:Signature Healthcare Limited anISO 9001:2015, WHO-GDP and a Blue Certified Company that specializes in the importation and marketing of pharmaceuticals is looking for anInfection Control Representativeto join their vibrant team.Job Requirements:The job holder's role is to promote and sell the products of Signature Healthcare Ltd in order to increase pr...

Signature Healthcare Ltd strives to increase the accessibility and affordability of key, quality products by increasing our reach nationally and throughout Africa. In short we believe everyone has the right to a long and healthy life. We believe our customers are pivotal to our success Reporting: The Divisional Manager Job Profile: Signature Healthcare Limited an ISO 9001:2015, WHO-GDP and a Blue...

About the role:The Sales Executive will be accountable for implementing the set sales objectives for our motorcycles & solar products (distribution) to potential clients, while managing existing accounts. S/he will oversee the direct sales, relationship management, and overseeing existing customer accounts, the sales process, generate new business leads, maintain existing accounts, and ensure aft...

About the role: The Sales Executive will be accountable for implementing the set sales objectives for our motorcycles & solar products (distribution) to potential clients, while managing existing accounts. S/he will oversee the direct sales, relationship management, and overseeing existing customer accounts, the sales process, generate new business leads, maintain existing accounts, and ensure af...

The Beginning Roam was founded in 2017 just as electric mobility was taking off, when electric cars were just arriving on our streets. Roam vision is to make electric transport more accessible to a broader market by making the technology more cost efficient and simplifying deployment About the role: The Sales Executive will be accountable for implementing the set sales objectives for our motorcyc...

Job Ref. No: JHIL115Role PurposeThe job holder will be accountable for retention of existing business, replacement of lost business, new business, profitability, all to the targets set by maintaining and growing the relationship with the clients and intermediaries through the provision of excellent Customer Experience.Main ResponsibilitiesContribute to the growth of the portfolio (topline) to the...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL115 Role Purpose The job holder will be accountable for retention o...

Job DescriptionThe major role of the Marketing Executive will be to shape the brand while formulating and executing new strategies to acquire new customers in our Market. Key ResponsibilitiesGenerating marketing material (artwork and copy) for new and existing products and servicesComing up with ideas for designs, fonts imageryOverseeing production of adverts, newspapers and magazine advertisemen...

Generating marketing material (artwork and copy) for new and existing products and services Coming up with ideas for designs, fonts imagery Overseeing production of adverts, newspapers and magazine advertisements, email campaigns/ marketing, websites, exhibition stands Monitoring consumer reactions through surveys and randomly selected follow up calls Researching consumer markets, monitoring mark...

Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business Summary The major role of the Marketing Executive will be to shape the brand while formulating and executing new strategies to acquire new customers in our Market. Key Responsibilities Generating marketing material (artw...

Lightup Impact is a movement of over 100 young grassroots leaders across East Africa advocating for equality in health, gender, and opportunities. We foster unity and collaboration to transform the lives of vulnerable communities for a more equitable world. The position As a Communications Officer at Lightup Impact, you will implement our communication strategies creating compelling content for v...

Overall Purpose of the JobTo ensure the provision of high-quality customer service with respect to medical and non-medical business customers.Key ResponsibilitiesHandling customers' queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage.Drive progress towards the goal to reduce operational costs and increase the total nu...

Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage. Drive progress towards the goal to reduce operational costs and increase the total...

AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network. Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, com...

Job Description IT Manager Are you ready to command the vital heartbeat of our hotel's operations as a dynamic IT Manager? We are looking for you! What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property...

Job Description Main Duties & Responsibilities: - Implement the Corporate customer, Journey. Provide quality and excellent corporate customer service within set TAT and in line with the set SLA an ensure 100% due diligence to mitigate frauds, forgeries, and operational losses. Identify and develop customer service strategic opportunities for corporate business. Closely monitor any service lapses/...

The End User Services Sales Administrator is responsible for supporting account executives, practice sales, and customers, and performing as a Subject Matter Expert on a wide variety of Microsoft and Mimecast Products and Licensing.The Software Licensing Specialist must initiate and manage all phases of the software licensing process and offer pricing, conduct the software license review engageme...

Implement the Corporate customer, Journey.Provide quality and excellent corporate customer service within set TAT and in line with the set SLA an ensure 100% due diligence to mitigate frauds, forgeries, and operational losses.Identify and develop customer service strategic opportunities for corporate business.Closely monitor any service lapses/ disruptions and promptly engage the relevant support...

Role ProfileWe are looking to bring onboard a Customer Experience Executive to based in Mombasa, Kenya to join our operations team. The role holder will play key role in resolving customer issues and act as an interface between the customer (both internal and external) and the solution providers. He/she will address complaints, resolve issues and drive customer satisfaction and retention for the ...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client, a high end safari company, is looking for a highly motivated and experienced CRM Manager to join their tour operating business. As the CRM Manager, the primary resp...