Crm Business Analyst jobs in Nairobi

The Save the Children Fund, commonly known as Save the Children, is an international non-governmental organization that promotes children s rights, provides relief and helps support children in developing countries Role Purpose: The Senior Project Manager for the Shared Services for CRM Project sits within the Project and Change Management Team that is part of the Transformation Delivery Departme...

Role Purpose:The Senior Project Manager for the Shared Services for CRM Project sits within the Project and Change Management Team that is part of the Transformation Delivery Department within Save the Children International. This team is responsible for managing the change management activities and deployment of projects into 60 Country and Regional offices and 29 Member organisations. We suppor...

Key roles and responsibilities:At KPMG, you'll find a world of opportunity, where our people give clients and communities the insights they need to build a sustainable future. The expectations of this role are to:Drive growth through sales enablement to achieve the firm's digital transformation strategy and vision.Defining our sales enablement strategy, selecting tools, and developing processes t...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory. Key roles and responsibilities: At KPMG, you ll find a world of opportunity, where our people give clients and communities the insights they need to build a sustaina...

We are hiring a Financial Planning & Analysis Lead to play a key part leading our monthly business reviews, quarterly forecasting, annual planning, and drive cross-functional business alignment. Our ideal candidate is a highly analytical independent thinker and mentor, who has a proven record of leadership and the intrinsic motivation to use data to advise on critical financial, commercial and st...

We are hiring a Global Treasury Analyst to optimize our cash returns, determine the appropriate mix of currency holdings, and manage bank credit risk. They will forecast opex and capex liquidity requirements and model free cash flow under a range of business scenarios to ensure an optimal return on cash. We are an organisation that hires globally and pays salaries in many local currencies. Our cu...

Job Description Key roles and responsibilities: At KPMG, you ll find a world of opportunity, where our people give clients and communities the insights they need to build a sustainable future. The expectations of this role are to: Drive growth through sales enablement to achieve the firm s digital transformation strategy and vision. Defining our sales enablement strategy, selecting tools, and dev...

Key roles and responsibilities:At KPMG, you'll find a world of opportunity, where our people give clients and communities the insights they need to build a sustainable future. The expectations of this role are to:Drive growth through sales enablement to achieve the firm's digital transformation strategy and vision.Defining our sales enablement strategy, selecting tools, and developing processes t...

KPMG is a professional service company, being one of the Big Four auditors, along with Deloitte, EY and PwC. Seated in Amsterdam, the Netherlands, KPMG employs 174,000 people and has three lines of services: audit, tax, and advisory. Key roles and responsibilities: At KPMG, you ll find a world of opportunity, where our people give clients and communities the insights they need to build a sustaina...

In this role, the Programme Associate will support development and implementation of special programme initiatives and partnerships, contribute to UNVs engagement with regional bodies for joint advocacy and visibility, and support design, coordination, and implementation of joint regional events. He/she will support the RO outreach to non-field unit countries, as guided by the RO priorities and w...

The United Nations Development Programme (UNDP) is the United Nations global development network. Headquartered in New York City, UNDP advocates for change and connects countries to knowledge, experience and resources to help people build a better life Summary In this role, the Programme Associate will support development and implementation of special programme initiatives and partnerships, contr...

Job Summary:The Sales Operations Analyst is a Sector specific role, responsible for gathering, analyzing, and presenting data to optimize the sales process. This role will focus on 'Top of Funnel' practices, processes, operating procedures, and technology standards as related to: Lead Generation, Distribution and Routing and scoring / prioritization, merchant profiling and conducting sales produc...

Pesapal provides a simple, safe and secure way for individuals and businesses to make and accept payments in Africa. Pesapal payments work on the internet and directly on the handset. Job Summary: The Sales Operations Analyst is a Sector specific role, responsible for gathering, analyzing, and presenting data to optimize the sales process. This role will focus on Top of Funnel practices, processe...

Job Summary: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat, WhatsApp, social media, and any other interactions, with effective customer service, utmost level of consistency and quality to all customers. Key Responsibilities: Customer Care 65% To respond in a friendly, supportive helpful and t...

Job/Role Purpose:To ensure VSO is able to generate increased income from public fundraising by ensuring we have the capability to generate actionable insights from supporter communication.Task ResponsibilitiesDevelop and deliver dashboards using PowerBI to visualize business performance, including attrition, communications and supporter journey evaluations, trend reporting and supporter profile r...

Voluntary Service Overseas (VSO) is an international development charity 1 with a vision for a world without poverty and a mission to bring people together to fight poverty . VSO recruits professionals to work as volunteers, living and working alongside local populations in developing countries Job/Role Purpose: To ensure VSO is able to generate increased income from public fundraising by ensurin...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The purpose of the Officer, Customer Experience role is to handle first line SBM Bank services including, answer inbound phone calls, emails, live chat...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: The overall purpose of this role is to drive quality of service delivery and implementation of best-in-class customer experience across all customer to...

The role of a Financial Analyst at Canonical As a Financial Analyst, you'll be a core member of the FP&A Team and wider finance team. You will play a key part in our monthly business reviews, quarterly forecasting, annual planning, and continuously drive cross-functional business alignment. Our ideal candidate is a highly analytical independent thinker, who has a desire to learn how to leverage b...

RESPONSIBILITIES: The Group Market Research Analyst will play a pivotal role in expanding our market presence by performing online research, assessing industry trends, and identifying growth opportunities. This position requires a combination of market research skills and proficiency in data analytics to support strategic decision-making and market entry strategies. Conduct extensive online resea...

Reports To:Senior Manager, Credit Support Job Purpose: The role of Credit Support-Corporate Analyst is to support the business team members- Assistant Relationship Managers and Relationship managers (RM) in their respective teams / region, to manage a high-quality portfolio of Commercial banking clients in a manner that complies with the Bank's policies. (In line with Shariah and other banks, reg...

JOB SUMMARY: The purpose of the Service Recovery Officer (Back Office) is Handling and Investigations of Customer queries and ensuring that the escalated cases logged on CRM are duly tracked and closed with constant update to customers, with effective and utmost level of consistency and quality to all customers. KEY RESPONSIBILITIES: Customer Service - 60% Analyze, investigate and follow up on cu...

Tatu is a project of Rendeavour, Africa s largest urban land developer with over 30,000 acres of visionary projects in the growth trajectories of large cities in Kenya, Ghana, Nigeria, Zambia and Democratic Republic of Congo. Rendeavour s vision goes beyond alleviating what is a self-evident problem that of stifling urban congestion and a dearth of quality housing and commercial property in Afric...

SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The purpose of the Service Recovery Officer (Back Office) is Handling and Investigations of Customer queries and ensuring that the escalated cases logge...