At Pula, we are radically restructuring agricultural insurance, using technology to insure the previously unbanked, uninsured, untapped market of 1.5 billion smallholders worldwide. We work in eight countries across Africa and Asia, and in 2017 alone, we facilitated crop and livestock insurance cover to 611,000 farmers in Kenya, Rwanda, Uganda, Nigeria, Ethiopia and Malawi Responsibilities: Strat...
Turkana University College (TUC) was inaugurated on 27th January 2017 as a constituent college of Masinde Muliro University of Science and Technology. This is Kenya s first Public University to be established in the vast resource rich area of north western Kenya. The University College is situated in Turkana County, which is the 2nd largest County in Kenya covering 68,680sq km. It is the same siz...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...
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We are seeking a motivated and analytical individual to join our growing team as an Analyst. In this role, you will play a key role in supporting our investment and corporate advisory activities across various sectors in Africa. You will have the opportunity to gain exposure to a diverse range of projects, working directly with an experienced team.
Purpose for the Job The CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candid...
Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unri...
Purpose for the JobThe CX Manager is a customer-facing role focused on operational excellence that aligns to our Service promise and ultimately translates into an exceptional customer experience. The purpose of the role is to deliver a superior customer experience by driving operational excellence that aims at customer value, satisfaction, loyalty and, ultimately Retention. The successful candida...
Reporting to : Managing Director,Salary : 60,000 70,000 Kshs,You shall be responsible for ensuring that our customers have exceptional experiences throughout their journey with our products and services. You shall oversee the entire customer experience lifecycle, from pre-purchase interactions to post-purchase support and be business oriented while carrying out your duties.Responsibilities: Defin...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. Following approval by the Central Bank of Kenya, the bank started its operations in Kenya in May 2017 and currently has a branch network of 41 branches countrywide ...
Customer Service Jobs In KenyaImara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launch...
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We are looking for an enthusiastic Customer Experience Lead to be part of our admissions team. You will be responsible for overseeing and improving all aspects of the customer journey, ensuring satisfaction, retention, and loyalty throughout the customer lifecycle. You will work cross-functionally with various team members to ensure we deliver an elevated Customer Experience. Responsibilities Dev...
Customer Service Jobs In Kenya. Job SummarySpringboard Capital Ltd is seeking to hire a Customer Experience Executive Reporting to the Customer Experience Coordinator. The job holder will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordance with the best practi...
Customer Service Jobs In Kenya. Customer Experience Coordinator. We currently have an exciting career opportunity for Customer Experience Coordinator. The position holder will report to the Head Role Purpose The role holder is responsible for coordinating the implementation of all Customer Experience projects and initiatives across the group.The role involves collaborating with various department...
Customer Service Jobs In Kenya. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.My Career Development Portal: Wherever you are in your career, we are here for you. Des...
The Rainforest Alliance is a growing network of people who are inspired and committed to working together to achieve our mission of conserving biodiversity and ensuring sustainable livelihoods. Through creative, pragmatic collaboration, we aim to rebalance the planet by building strong forests and healthy communities around the world Position summary: The Technology department is responsible for ...
Customer Service Jobs In Kenya. Roche in Nairobi is seeking a Customer Experience Specialist for Diagnostics. You will contribute to this role by forming a part of the Customer Services Team and you will report directly to the Customer Services Manager. You will be responsible for working with Roche customers to improve Customer Service and to build a relationship with the customer. You will also...
United Nations and regional organizations; provides administrative and other support services to the United Nations Environment Programme (UNEP) and the United Nations Human Settlements Programme (UN-Habitat); provides joint and common services to other organizations of the United Nations system in Kenya, as applicable; and manages and implements the programmes of administration, conference servi...
About TalaTala is a global technology company building the world's most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBC's Disruptor 50, andForbes...
The main responsibility of the job holder will be to provide efficient and effective customer service through the bank s communication channels to internal and external customers with utmost level of consistency and quality.Job Description Handle phone calls, emails, live chat messages, SMS texts, and support tickets for the bank.Attend to Communication via other forms of Media such as social med...
M.P Shah Hospital is looking to recruit a professional, and evidence-driven person for a vacancy in Patient Service Department, as a Customer Experience and Billing Officer.The position holder will be responsible for the smooth running of all front office operations in Inpatient /outpatient Wards/ clinics by facilitating service delivery for patients through accurate billing & registration, booki...
Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limite...
Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JAML017 Role Purpose The role holder interacts with all customers to pro...
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