Tue Nov 28 2023 09:30:10 GMT+0000 (Coordinated Universal Time)

Contact centre management jobs

Manager, Contact Center Operations at KCB Bank Kenya

KCB Bank Kenya - Nairobi

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities Work with the leadership tea...

    jobwebkenya.com1 day ago
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    KCB Bank Kenya Manager, Contact Center Operations Job

    Nancy Jepleting -

      Manager, Contact Center Operations Job, Current Customer Service Jobs In Kenya, Key Responsibilities Work with the leadership team to develop and implement strategic plans for the center. Monitor and analyze key performance indicators (KPIs) and all operational performane reports to identify opportunities for improvement. Build and develop workforce management processes, and collaboration to deli...

      careerpointkenya.co.ke22 hours ago
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      Contact Centre Agent Job - Corporate Staffing Services

      Marie Stops Kenya - Nairobi

        This post reports to the Contact Centre Coordinator. The purpose of the post is to provide overall coordination of the interface between Marie Stopes Kenya and her clients and stakeholders through various communication channels for information dissemination, providing professional counselling services, feedback and directing business through client bookings across all channels.Qualifications Dipl...

        corporatestaffing.co.ke8 days ago
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        Call Centre Nursing Executive Medical Contact Centre

        CIC Insurance Group - Nairobi

          Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stakeholders on management of cases and financial liability through reports.Provide input for the customer service r...

          fuzu.com18 days ago
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          F & B Operations Manager at Crystal Recruit

          Jobs in Kenya - Nairobi

            Job Description Duties Manage the Food and Beverage function of existing and upcoming hospitality services, including a Bistro & Bar and 2 Cafes Planning of Events and Catered meetings in all Centres, with adequate support to CRMs for execution for cities outside Nairobi Manage the execution of all business events and catered meetings in all Nairobi Centre. Support the Events Manager in both the ...

            kazitoday.com1 day ago
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            F & B Operations Manager at Crystal Recruit

            Crystal Recruit - Nairobi

              Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. Duties Manage the Food and Beverage function of existing and upcoming hospitality services, including a Bistro & Bar and 2 Cafes Planning of Events and Catered meetings in all Centres, ...

              jobwebkenya.com1 day ago
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              Contact Centre - Reliever(Hospital)

              Ital Global - Nairobi

                Liaise directly with customers and manage external vendor resources and relationshipsEnsure that all deliverables from creative agencies maintain the integrity of their creative look and feelManage inventory levels and resolve issues among clients and internal departmentsManage all aspects of an event from pre-planning, determining resource needs, pre-event marketing, and on-site coordination, to...

                fuzu.com20 days ago
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                Grants Management Officer Job 2023 - Corporate Staffing Services

                African Centre for Technology Studies - Nairobi

                  NGO Jobs In Kenya.Job SpecificationsThe Grants Management Officer will support grant management activities of various projects undertaken by ACTS including the on-going Research and Innovation Management project within the Science Granting Council Initiative (SGCI).Key Responsibilities of the Grants Management Officer: Work with the relevant heads of programs to conduct due diligence on sub-grant...

                  corporatestaffing.co.ke8 days ago
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                  Call Centre Nursing Executive Medical Contact Centre at CIC Insurance

                  CIC Insurance - Nairobi

                    CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electro...

                    jobwebkenya.com20 days ago
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                    F & B Operations Manager at Crystal Recruit

                    Canonical - Nairobi

                      Crystal Recruit is a boutique recruitment firm that specializes in matching the right talent to the right job opportunities across Africa. We go out of our way to find that missing person for your business puzzle. We are the partner that understands your needs, recruits 'best-in-class talent and counsel you towards a successful conclusion to the search process.Duties Manage the Food and Beverage ...

                      myjobmag.com3 days ago
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                      Call Centre Support - Kenya

                      Triggerise - Nairobi

                        General RequirementsThey will use their own premises to extend outbound call center services inUganda . The cost of premises & recurring costs related to connectivity & all kinds of utility services associated with setting up infrastructure and conducting the outbound calls will be borne by the call centre partner.They will recruit, train (provide language, operational and soft skills training) a...

                        fuzu.com18 days ago
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                        Account Manager

                        - Nairobi

                          Industry: IT Location: Nairobi Gross Salary: Competitive Our client is a start-up founded by technology enthusiasts with more than 30 years' experience in the data centre industry across the world. They have recently received their series B funding and are looking at expanding their team. They seek to hire a competent professional Account Manager. As an Account Manager, you will be responsible fo...

                          findojobs.ke10 days ago
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                          Account Manager Job Nov 2023 - Corporate Staffing Services

                          - Nairobi

                            Sales & Marketing Jobs In Kenya. Our client is a start-up founded by technology enthusiasts with more than 30 years experience in the data centre industry across the world. They have recently received their series B funding and are looking at expanding their team. They seek to hire a competent professional Account Manager. As an Account Manager, you will be responsible for acquiring new clients a...

                            corporatestaffing.co.ke8 days ago
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                            Site Engineer Job 2023 - Corporate Staffing Services

                            - Nairobi

                              Our client is a provider of cloud- and carrier-neutral colocation data centre services in Africa. They seek to hire a competent professional Site Engineer whose role entails monitoring of the data centres infrastructure, preventive and corrective maintenance as well as customer implementation and supportExecute surveillance, performance monitoring, maintenance and repairs of buildings and equipme...

                              corporatestaffing.co.ke8 days ago
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                              Site Engineer Job Nov 2023 - Corporate Staffing Services

                              - Nairobi

                                Engineering Jobs In Kenya. Our client is a start-up founded by technology enthusiasts with more than 30 years experience in the data centre industry across the world. They have recently received their series B funding and are looking at expanding their team. They seek to hire a competent professional Site Engineer whose role entails monitoring of the data centres infrastructure, preventive and co...

                                corporatestaffing.co.ke8 days ago
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                                Communications Officer Job Oct 2023 - Corporate Staffing Services

                                Centre for Health Solutions - Nairobi

                                  Communications Jobs In Kenya. CHS/HR/STP/CO/016/2023 , Centre for Health Solutions Kenya (CHS).Overall Job FunctionReporting to the Communications Manager, the Communications Officer will be responsible for coordinating the planning, execution and management of all communication related needs (writing, digital media management, media relations, documentation, development of IEC materials, events ...

                                  corporatestaffing.co.ke8 days ago
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                                  Call Centre Support Kenya at Triggerise

                                  Triggerise - Nairobi

                                    Triggerise is a non-profit that motivates users primarily young women and adolescent girls to make positive choices. We use nudges like reminders, discounts, in person and digital follow-ups, and reward points to encourage our users to access and use healthy products and services. Scope of Work The call centre partner is expected to provide outbound call centre services oversee inbound client sup...

                                    jobwebkenya.com19 days ago
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                                    Site Engineer

                                    - Nairobi

                                      Industry: IT, Location: Nairobi, Gross Salary: Competitive Our client is a start-up founded by technology enthusiasts with more than 30 years' experience in the data centre industry across the world. They have recently received their series B funding and are looking at expanding their team. They seek to hire a competent professional Site Engineer whose role entails monitoring of the data centres ...

                                      findojobs.ke10 days ago
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                                      Data Officer Job Oct 2023 - Corporate Staffing Services

                                      Centre for Health Solutions - Nairobi

                                        IT Jobs In Kenya. CHS is currently sourcing for a high calibre, self-motivated and dynamic individual to fill the position of a Data Officer in Siaya County.Overall Job FunctionReporting to the Data Manager, the Data Officer will be responsible for the documentation and compilation of timely program data and reporting of activities at CHS-supported health facilities in the Shinda Tena Project.Key...

                                        corporatestaffing.co.ke8 days ago
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                                        Continuous Quality Improvement Officer Job - Corporate Staffing Services

                                        Centre for Health Solutions - Nairobi

                                          Quality Control Jobs In Kenya. Centre for Health Solutions Kenya (CHS) is an indigenous, not-for-profit organisation that utilises local expertise and strategic partnerships to ensure the implementation of evidence informed solutions and interventions to existing and emerging public health concerns.CHS is currently sourcing for a high calibre, self-motivated and dynamic individual to fill the pos...

                                          corporatestaffing.co.ke8 days ago
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                                          Procurement Officer Job Oct 2023 - Corporate Staffing Services

                                          Centre for Health Solutions - Nairobi

                                            Procurement Jobs In Kenya. Centre for Health Solutions Kenya (CHS) is an indigenous, not-for-profit organisation that utilises local expertise and strategic partnerships to ensure the implementation of evidence informed solutions and interventions to existing and emerging public health concerns.CHS is currently sourcing for a high calibre, self-motivated and dynamic individual to fill the positio...

                                            corporatestaffing.co.ke8 days ago
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                                            Laboratory Lead Job - Corporate Staffing Services

                                            Centre for Health Solutions - Nairobi

                                              Medical Jobs In Kenya.Laboratory Lead: CHS/HR/STP/LLD/014/2023Centre for Health Solutions Kenya (CHS) is an indigenous, not-for-profit organisation that utilises local expertise and strategic partnerships to ensure the implementation of evidence informed solutions and interventions to existing and emerging public health concerns.CHS is currently sourcing for a high calibre, self-motivated and dyn...

                                              corporatestaffing.co.ke8 days ago
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                                              Technical Support Technician At Poa Internet

                                              Poa Internet - Nairobi

                                                Mission Statement for the Role: Level 2 in depth troubleshooting and back end analysis with the aim of providing solutions and recommendations for both customer and technical related incidents. Overall Responsibility: To address and resolve technical escalations from the contact centre, support field service partners and follow up on network downtimes with the NOC team. People: Individual Contrib...

                                                findojobs.ke5 days ago
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                                                Senior Technical Advisor Job - Corporate Staffing Services

                                                Centre for Health Solutions - Nairobi

                                                  Medical Jobs In Kenya. Centre for Health Solutions Kenya (CHS) is a local, not-for-profit organisation. We understand the local context, make use of local expertise and strategic partnerships to ensure we implement evidence-informed solutions and interventions to address existing and emerging public health concerns.CHS/HR/STACL/01/2023Overall Job FunctionReporting to the Program Director, the Sen...

                                                  corporatestaffing.co.ke8 days ago
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                                                  • Management
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                                                  • Full-time
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