Contact centre consultant jobs

Duties and responsibilitiesPurpose of AssignmentThe purpose of the assignment is to document key project achievements and resulting impacts particularly, gender-responsive, context-appropriate sustainable water, tree and wood fuel management interventions contributing to climate resilience, livelihood improvement and land restoration in Makueni County for wider scaling. Further, highlight efforts...

Job DescriptionMain purpose of the jobThe holder of this position will ensure that the client and Firm's expectations are met by delivering high quality services and maintaining high utilization levels.What you will doDeliver client services according to relevant Deloitte standards, policies and ethical principles;Support on delivery of designated indirect tax engagements/projects, and manage the...

Sentinel Africa Consulting Limited is a Risk Management Consultancy headquartered in Nairobi, Kenya. Our vision is to be the advisor of choice and we aim to achieve this by obsessively going about making our clients and partners win. Our view on risk management is two-fold; What is the Associate Immersion Program? Our Associate Immersion Program spans a comprehensive one-year duration, dedicating...

At Dynamic People Consulting (DPC), we offer a proactive response to the constantly evolving human resource market. Because your organization is unique, we take the time to learn your business, listen to your needs and then offer a strategic approach that is tailor made to suit your needs. Responsibilities Source for recruitment and human resource consulting projects. Meet with clients to underst...

Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations. Summary Exceptional service is the core of our business, and highly committed Customer Service Executives are critical to the delivery of our qual...

Exceptional service is the core of our business, and highly committed Customer ServiceExecutives are critical to the delivery of our quality promise. A strong candidate should possess excellent listening skills, the ability to understand a customer's problem quickly, and be able toidentify and recommend appropriate solutions. The candidate should have a clear and pleasant speaking voice and be ve...

What is the Associate Immersion Program? Our Associate Immersion Program spans a comprehensive one-year duration, dedicating time to engage and train graduates in Risk Management consultancy activities. The program is crafted to foster learning, personal growth, and the development of essential skills. Throughout the program will delve into various areas, including: Information Security Implement...

Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations. Summary As a Realtime Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendance sched...

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview The Project Officer for the Global Landscapes Forum (GLF) to be based in Nairobi, Africa, will be responsible for supporting the Regional Coordinator ...

We are a group of passionate individuals working together under one shared goal: to ensure that every cent spent to alleviate poverty has the greatest possible impact on the lives of the 2.4 billion men, women, and children afflicted by it. Our mission is to empower leaders in the social, public, and private sectors to improve the impact of social programs in developing countries by tying funding...

Scope of workAdvocacy Strategy: Lead advocacy strategy and messaging development and implementation for Central Africa regional and country-level policy goals, developing regional advocacy messaging and supporting the influence efforts of Country Offices through field visits and/or virtual meetings where relevant. Facilitate the implementation of regional strategies, including developing plans to...

Requisition ID: req51588Job Title: Advocacy Consultant - ConsultantSector: Advocacy & Government AffairsEmployment Category: ConsultantOpen to Expatriates: YesLocation: Nairobi, IHUB, KenyaWork Arrangement: Nairobi/Remote Job DescriptionBackground of the project The purpose of the proposed consultancy is to lead, develop and implement an advocacy strategy for the Central Africa Region at the IRC ...

The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview The Center for International Forestry Research (CIFOR) and World Agroforestry (ICRAF) envision a more equitable world where trees in all landscapes, f...

The International Trade Centre (ITC) is the only development agency that is fully dedicated to supporting the internationalization of small and medium-sized enterprises (SMEs). DESCRIPTION OF DUTIES/RESPONSIBILITIES The Consultant will work under the overall supervision of the ITC Chief of the Women, Youth and Vulnerable Communities Section (WYVC). He/she will closely be supported by REMI Nationa...

Job Title: Human Resource Consultant Reporting: CEO Industry: Professional Services Location: Nairobi, Kenya. Salary: Open Job Overview: As an HR Consultant at Gap Recruitment Services, you will play a crucial role in providing strategic HR consulting services to our clients. You will be responsible for understanding their unique needs, developing effective HR strategies, and implementing solutio...

osition purposeThe Senior Consultant will take on a variety of roles that focus primarily within the following core areas: business development, client/project leadership, offering development, and team leadershipHe/she will engage with the whole healthcare ecosystem in West and East Africa (Pharmaceuticals and medical devices local affiliates, healthcare providers, public health organizations, f...

JOB TITLE: ICT CONSULTANT JOB LOCATION: NAIROBI PURPOSE We are seeking a talented and experienced ICT Consultant to join our team. The ideal candidate will have a deep understanding of information and communication technology, strong problem-solving skills, and a passion for delivering exceptional service to clients. As an ICT Consultant, you will play a key role in helping our clients leverage t...