Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Contact centre consultant jobs

Listings from findojobs.ke, jobwebkenya.com and 2 more

Universal Sales Consultants At Standard Bank Group

    Job DescriptionAn outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting them at their predictable churn points with a view to proactively exceed expectationsCustomer ServiceMeet new customer activations as per desired target from business.Increase customer product utilization through cross selling by measures guided by the business.Own ...

    Seen 2 days ago onfindojobs.ke
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    Universal Sales Consultants At Standard Bank Group

      ResponsibilitiesAn outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting them at their predictable churn points with a view to proactively exceed expectationsCustomer ServiceMeet new customer activations as per desired target from business.Increase customer product utilization through cross selling by measures guided by the business.Own...

      Seen 1 day ago onfindojobs.ke
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      Universal Sales Consultants at Standard Bank Group

        Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value Responsibilities An outbound contact center role whose aim is to onboard an...

        Seen 3 days ago onjobwebkenya.com
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        Outcome Assessment Of Housing Construction Labour Consultant

          The Terwilliger Centre, for the past five years, has been implementing interventions on housing construction labour, housing construction materials, housing behavior change and housing finance. These interventions have been geared towards catalyzing the housing market system in Kenya to address the 250,000-unit stock annual deficit yet the market can only produce about 50, 000 units per year.2. B...

          Seen 30+ days ago onfindojobs.ke
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          Outcome Assessment Of Housing Construction Labour Consultant At Habitat For Humanity International

            Purpose of the outcome assessmentThe Terwilliger Centre seeks to conduct an outcome assessment for interventions on alternative certification and accreditation schemes and linkages of construction laborers to construction markets. To understand.The job path of certified artisans (fundis) benefiting from the Housing Construction Labour Programme and those not benefiting.Factors influencing fundis ...

            Seen 30+ days ago onfindojobs.ke
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            Outcome Assessment of Housing Construction Labour Consultant at Habitat for Humanity International

              Habitat for Humanity International, generally referred to as Habitat for Humanity or simply Habitat, is an international, non-governmental, and nonprofit organization, which was founded in 1976. Purpose of the outcome assessment The Terwilliger Centre seeks to conduct an outcome assessment for interventions on alternative certification and accreditation schemes and linkages of construction labore...

              Seen 30+ days ago onjobwebkenya.com
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              Universal Sales Consultant at Sheer Logic

                Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public Main purpose of the job An outbound contact center role whose aim is to onboard and/or cross sell to new and existing customers by contacting t...

                Seen 30+ days ago onjobwebkenya.com
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                Graphic Design And Communication Consultant At International Potato Center

                  Objective Through the International Potato Centre (CIP) the consultancy will support the Project Coordinating Unit in the drafting, reviewing, editing and translating of ONE CGIAR Project Management Communication Materials. The Consultant will report to the Global Head, Project Coordination Unit. Duties and Responsibilities of the Consultant will include: Designing communications materials such a...

                  Seen 30+ days ago onfindojobs.ke
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                  Graphic Design and Communication Consultant at International Potato Center

                    The International Potato Center, known by its Spanish acronym CIP, was founded in 1971 as a root and tuber research-for-development institution delivering sustainable solutions to the pressing world problems of hunger, poverty, and the degradation of natural resources. Objective Through the International Potato Centre (CIP) the consultancy will support the Project Coordinating Unit in the draftin...

                    Seen 30+ days ago onjobwebkenya.com
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                    Contact Centre Agent Job - Corporate Staffing Services

                      This post reports to the Contact Centre Coordinator. The purpose of the post is to provide overall coordination of the interface between Marie Stopes Kenya and her clients and stakeholders through various communication channels for information dissemination, providing professional counselling services, feedback and directing business through client bookings across all channels.Qualifications Dipl...

                      Seen 30+ days ago oncorporatestaffing.co.ke
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                      Contact Centre Officer Job I&M Bank - Corporate Staffing Services

                        Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

                        Seen 29 days ago oncorporatestaffing.co.ke
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                        Contact Centre Nurse Job Marie Stopes Kenya - Corporate Staffing Services

                          Nursing jobs in Kenya. We are seeking to hire a Contact Center Nurse for maternity cover, who will report to the Call Center Coordinator.The main purpose of this position is to contribute to the executions of MSK call Centre s overall digital strategy by continuously communicating and engaging with our clients and other stakeholders through various communication channels for information dissemina...

                          Seen 8 days ago oncorporatestaffing.co.ke
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                          Contact Centre Nurse Job AAR Insurance - Corporate Staffing Services

                            Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, complaints, and instructions received through all communication channels e.g. Calls, Emails etc, within a 24-hour coverage. Drive progress towards the goal to reduce operational costs and increase the total...

                            Seen 30+ days ago oncorporatestaffing.co.ke
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                            Individual Consultant/Consulting Firm at Centre for Human Rights and Policy Studies (CHRIPS)

                              The Centre for Human Rights and Policy Studies (CHRIPS) is an independent think tank,research and policy development centre. CHRIPS invests in the generation and dissemination of0 knowledge that facilitates the development of innovative and effective policy solutions to the pertinent security challenges in Africa. Purpose and Objectives of the Baseline The purpose of this baseline is to provide s...

                              Seen 30+ days ago onjobwebkenya.com
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                              Consultant at Sentinel Africa Consulting Limited

                                Sentinel Africa Consulting Limited is a Risk Management Consultancy headquartered in Nairobi, Kenya. Our vision is to be the advisor of choice and we aim to achieve this by obsessively going about making our clients and partners win. Role This is a full-time on-site role for a Consultant at our Nairobi Office, Kenya. We are seeking a highly skilled and motivated Consultant with strong project man...

                                Seen 30+ days ago onjobwebkenya.com
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                                Individual Consultant/Consulting Firm At Centre For Human Rights And Policy Studies (Chrips)

                                  Purpose and Objectives of the BaselineThe purpose of this baseline is to provide status on all project indicators at the outset, against which targets will be set and subsequent progress and changes will be measured. It is intended to provide a basis for progress on indicators at the inception which will be measured and tracked over the project period and at the end. The baseline report will, the...

                                  Seen 30+ days ago onfindojobs.ke
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                                  General Call for Applications Consultant Roster at World Agroforestry Centre (ICRAF)

                                    The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Duties and responsibilities CIFOR seeks expressions of interest from qualified consultancy candidates in the following specializations: Environmental Economics...

                                    Seen 30+ days ago onjobwebkenya.com
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                                    Manager, Contact Center Operations At Kcb Bank Kenya

                                      Key Responsibilities Work with the leadership team to develop and implement strategic plans for the centre. Monitor and analyze key performance indicators (KPIs) and all operational performance reports to identify opportunities for improvement. Build and develop workforce management processes, and collaboration to deliver desired workforce results and align workforce capacity and capability with ...

                                      Seen 30+ days ago onfindojobs.ke
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                                      Manager, Contact Center Operations at KCB Bank Kenya

                                        Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Responsibilities Work with the leadership tea...

                                        Seen 30+ days ago onjobwebkenya.com
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                                        Consultant At Sentinel Africa Consulting Limited

                                          Role DescriptionThis is a full-time on-site role for a Consultant at our Nairobi Office, Kenya. We are seeking a highly skilled and motivated Consultant with strong project management capabilities to join our team. The ideal candidate will possess excellent communication skills, analytical thinking, and a proven track record of successfully managing projects from initiation to completion. As a Co...

                                          Seen 30+ days ago onfindojobs.ke
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                                          Principal Consultant - Talent Advisory At Cedar Consulting Ltd

                                            The RoleWe seek to recruit a Principal Consultant in our Talent Advisory business responsible for building relationships with new and existing clients, converting these relationships for Cedar, leading the execution of Talent Advisory engagements and positioning the brand as the "go-to" firm for talent and change solutions.Job SummaryBusiness DevelopmentCultivating, managing and strengthening cli...

                                            Seen 30+ days ago onfindojobs.ke
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                                            Senior HR Consultant at Dynamic People Consulting

                                              At Dynamic People Consulting (DPC), we offer a proactive response to the constantly evolving human resource market. Because your organization is unique, we take the time to learn your business, listen to your needs and then offer a strategic approach that is tailor made to suit your needs. Summary We are currently in search of a Senior HR consultant with 5-10 years experience. This experience may...

                                              Seen 30+ days ago onjobwebkenya.com
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                                              Principal Consultant Talent Advisory at Cedar Consulting Ltd

                                                We are an advisory and training firm that partners with organisation s to deliver tailored and bespoke solutions that address the people side of strategic and operational change. Our goal is to be East Africa s leading people and change solution provider with global reach The Role We seek to recruit a Principal Consultant in our Talent Advisory business responsible for building relationships with...

                                                Seen 30+ days ago onjobwebkenya.com
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                                                Senior Hr Consultant At Dynamic People Consulting

                                                  We are currently in search of a Senior HR consultant with 5-10 years' experience. This experience may have been gained working for another HR consultancies or as an HR professional working within a business. To help ensure you lead the client to a successful outcome you will have experience in some or all the following areas: Responsibilities Source for recruitment and human resource consulting p...

                                                  Seen 30+ days ago onfindojobs.ke
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