Contact centre agents

The ideal candidate will be tasked with driving an agile approach in contact centre strategy and actions that will transform Kenya Airways contact centre into a reputable 24 hour operation offering...

The ideal candidate will be tasked with driving an agile approach in contact centre strategy and actions that will transform Kenya Airways contact centre into a reputable 24-hour operation offering...

Duties and Responsibilities Counselling and providing relevant information to clients and who access through our call centre on reproductive health and related issues Making outbound calls to all...

The Role To answer incoming calls from customers to take orders answer inquiries and questions handle complaints troubleshoot problems and provide information nbsp Responsibilities Answer calls and...

Job description Job Purpose The purpose of the Contact Center Manager role is to develop and implement strategies operations and processes in order to deliver a superior and highly differentiated...

Job vacancy: senior contact supervisor duty station: Nairobi our client is a contact center is seeking to recruit a competent and highly motivated individual to fill a position of contact centre...

The Programme Coordinator will be responsible for end to end delivery of CCA cohorts including mobilisation of candidates training of delivery partner staff in Generation methodology preparation of...

We are looking for a creative, self motivated, passionate, open minded and team player individuals for a part time jobs or full time work within Nairobi/Thika and its environs. To pay you 20,000 - 50...

Department Customer Experience Position Reporting to Director Customer Experience Manages Others Yes Positions Managed B2C contact centres across Countries Team Leaders Call Centre Shops Ecare Billing...

Job Summary The position will be responsible for organizing and directing the day to day activities related to the operation of the Call Center Responsible for managing training amp guiding call...

Supervision This position reports directly to the Travel Logistics Supervisor Essential Duties Requests domestic and international flight schedules itineraries bookings and tickets from local travel...

Inbound call center account supervisor reports to the service delivery manager purpose of the role: reporting to the service delivery manager, the incumbent will be responsible for effectively...

Duties for the Travel Logistics Officer Job Requests domestic and international flight schedules itineraries bookings and tickets from local travel agents for efficient and cost effective travel...

Our office is looking for a swift university students to fill in Digital advertising, business innovations and Technology part time work If you are available Contact /whatsapp *0757757545* Starting...

The ideal candidate will be tasked with driving an agile approach in contact centre strategy and actions that will transform Kenya Airways contact centre into a reputable 24 hour operation offering...

Job description This position is responsible for engineering supporting and administering Tala s telephony environment including VoIP Infrastructure Asterisk PBXs Five9 call center systems and call...

Job Description Reporting to the Account Manager the incumbent will be responsible for supervising and coordinating the work efforts of the team members by leading mentoring and coaching S he shall...

Super diamond is a branch of an Asian company currently looking forward to spreading its wings in Nairobi Kenya. We are looking for young ambatious Kenyans to work with us in various positions....

Job Description The Samasource Quality Analyst is responsible for analyzing the levels of quality of work in the different Samasource work streams measuring compliance against set standards and...

Job Description Wananchi Group Technical Support Team Leader Job in Kenya 2019 Career Employment Technical Support Team Leader Nairobi Kenya Feb 2019 Wananchi Group (K) Ltd Job Title: Technical...

Job description Job Purpose The main objective for Manager E support Content and Quality Management Main is to manage the quality operational and functional performance and availability of the kq com...

Key Responsibilities Operations Ensures the timely resolution of 1st level support related issues in the contact centre by attending to customers rsquo issues and queries Resolves 2nd level support...

Job description About The Role The Product Development Executive will undertake the evaluation development and implementation of new products and product enhancements for greater customer satisfaction...

Vacant position: account supervisor position summary: the account supervisor is responsible of evaluating, monitoring and developing overall team leader s and agents performance and ensuring the...