Responding to customer inquiries, incidents, service requests (etc.)Providing basic troubleshooting and guidance to customers in resolving their issues.Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.Answering FAQs related to applications, hardware, network or general questions.Provide FCR (First Call Resolution) in case of any basic ...
Purpose of the JobThe Network, Infrastructure, and System Support Administrator will be responsible for managing and maintaining Chai Sacco's network infrastructure, systems, and IT assets. This role involves ensuring the reliability, security, and efficiency of the organization's technology infrastructure to support its operations and strategic objectivesDuties and ResponsibilitiesNetwork Infras...
PROFILE INTRODUCTIONOur client is a well-established technology leader, with a widespread presence across Africa. They are dedicated to efficiently delivering quality products to their customers and are seeking a highly skilled Level 1 Support to join their team. As a Level 1 Support, you will be crucial in handling basic queries and resolving straightforward issues. The Level 1 (L1) support will...
At Stratostaff we design, implement and manage workforce solutions for large, specialized or routine staff complements giving you the opportunity to focus on your core business. PROFILE INTRODUCTION Our client is a well-established technology leader, with a widespread presence across Africa. They are dedicated to efficiently delivering quality products to their customers and are seeking a highly ...
JOB SUMMARY:To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care services to patients and their family members.Support the implementation and maintenance the Hospital's computing needs and HMIS.KEY RESPONSIBILITIES:To maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol ...
Chai Sacco Society Limited was registered in 1973 to offer financial services to KTDA employees both at the factories and Head Office. In 1999, Front Office Service Activity (FOSA) was started and has evolved to a fully-fledged Deposit Taking Society. In addition to Nairobi and Litein branches, the Sacco opened three new branches in 2016 in Nkubu, Kisii, Purpose of the Job The Network, Infrastruc...
JOB SUMMARY:To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care services to patients and their family members.Support the implementation and maintenance the Hospital's computing needs and HMIS.KEY RESPONSIBILITIES:To maintain the highest possible standard of client care by adhering to the hospital standard treatment protocol ...
Responsibilities:Under the direct supervision of the Partner Operations Support Team Lead, the intern will: Assist in the preparation of training materials, workshop materials, templates, and presentations.Assist in the development of Standard Operating Procedures and related infographics and visual aids. Support in the planning, specification, design, development, implementation, and support of ...
The Imara Mediplus Centre is a multi-specialty outpatient medical facility, attended by doctors and specialists, focused on providing holistic all inclusive care.We create better lives, by providing access to world-class healthcare services with compassion. JOB SUMMARY: To cultivate a safe, secure and healthy environment for patients, colleagues and staff and provide exceptional quality care serv...
IT jobs in Nairobi. Purpose of the Job The Network, Infrastructure, and System Support Administrator will be responsible for managing and maintaining Chai Sacco s network infrastructure, systems, and IT assets. This role involves ensuring the reliability, security, and efficiency of the organization s technology infrastructure to support its operations and strategic objectives Duties and Responsi...
Position: Sales & Technical Support Engineer- Fire Safety & Equipment Industry: Fire Equipment & Maintenance Location: Nairobi Gross Salary: KES 35,000 - 40,000 About Client : Our client is a renowned provider of high-quality firefighting equipment and services in Kenya. They specialize in fire prevention and firefighting solutions, offering a comprehensive range of services including fire equipm...
Position Responsibilities and Functions:- Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microso...
Position Overview:Nathan Digital is seeking skilled individuals with previous experience in the IT industry to join our Freelancing Support team in Nairobi, Kenya. As a Freelancing Support Specialist, you will play a vital role in providing technical assistance and support to our clients on a freelance basis, contributing to the success and satisfaction of our clients while leveraging your IT exp...
Responding to ICT helpdesk and user support queries via chat, email, or phoneEnsuring proper logging, tracking, reporting and closure of all issues raised to the ICT helpdesk.Training other staff members on troubleshooting and diagnosing ICT related problems.Writing, editing, and revising training manuals for new and updated software and hardware.Providing ICT-related technical assistance for que...
We are looking for a certified Sage Software consultant with at least 2 3 years' experience who is able to support our existing client base as well as assist with new implementations. The candidate will be required to implement the Sage software including installation, setup, training, support and report writing. This role offers excellent career growth opportunities as well as lucrative incentiv...
We are a private limited company established in 1990 with the core business of training and developing solutions with respect to Information and Communication Technology. We have over the years positioned ourselves as market leaders and have created a niche for ourselves in providing market-driven training solutions and services. Summary We are looking for a certified Sage Software consultant wit...
Salary: KES 20,000 -30,000 Position Description The candidate will offer of technical support to Internal & External Customers. Providing Technical Advice (Hardware & Software), Repairs and Computer Networking Services. Qualifications: Diploma in Computers/Electronic Repairs At least Grade C in KCSE TWO YEAR experience in Computer Repairs and Computer Networking Certification in A and N or equiva...
JOB OBJECTIVETo facilitate quality learning through teaching, administration and academic advisory work and ensure an outstanding student learning experience in the areas of Data Science and Artificial Intelligence.DUTIES AND RESPONSIBILITIES:Teach and facilitate learning at both undergraduate and postgraduate levels through lectures, seminars, workshops, tutorials and other learning situations a...
KEY RESPONSIBILITIESDevelop and maintain the technology strategy and roadmaps for the channels and payments domain in alignment with business goals and industry best practices. This will involve With an understanding of the bank's channels and payments technology landscape, identify gaps, and develop / maintain the technology strategy and roadmaps for the channels and payments domain in alignment...
JOB OBJECTIVE To facilitate quality learning through teaching, administration and academic advisory work and ensure an outstanding student learning experience in the areas of Data Science and Artificial Intelligence. DUTIES AND RESPONSIBILITIES: Teach and facilitate learning at both undergraduate and postgraduate levels through lectures, seminars, workshops, tutorials and other learning situation...
Job Description Brief Description The candidate will enhance customer service standards and portray positive company image by ensuring professionalism and efficiency in the payment of claims. Detailed Description Principal Accountabilities (Responsibility) Evaluate, negotiate and recommend valid claims for approval to fulfil the company s contractual obligations for customer retention. Ensure doc...
Duties and ResponsibilitiesResponding to ICT helpdesk and user support queries via chat, email, or phoneEnsuring proper logging, tracking, reporting and closure of all issues raised to the ICT helpdesk.Training other staff members on troubleshooting and diagnosing ICT related problems.Writing, editing, and revising training manuals for new and updated software and hardware.Providing ICT-related t...
KCA University (KCAU) is a private, non-profit institution, founded in July 1989 as Kenya College of Accountancy (KCA) by the Institute of Certified Public Accountants of Kenya (ICPAK) to improve the quality of accountancy and financial management training in the country. KCAU is located on Thika Road in Ruaraka, Nairobi, Kenya JOB OBJECTIVE To facilitate quality learning through teaching, admini...
Purpose of the Job Providing administrative support to the School and guiding optimal utilization of the resources and assets of the School of Communication. Requirements: Christian commitment and practice. Earned BA Degree in relevant areas (Preferably Business Administration, Commerce, Communication Project Planning and Management ) from an accredited University. At least two (2) years of relev...