company customer care policy

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL197 (Re-Advertised) Role Purpose The job holder will be responsible...

Avenue Hospital was founded in 1995 for the purpose of managing the outpatient department at the Hospital, and to extend medical services to corporate clientele through an innovative concept of Managed Healthcare. Job Objective/Purpose Provide and ensure quality Radiology services within the Avenue Group in line with the company policies and procedures Key Responsibilities Perform imaging procedu...

Africare is one of the most experienced and largest African-American led non-profit international development organizations, and we are leaders in development assistance to Africa. Since our founding in 1970, Africare has delivered more than $1 billion in assistance to tens of millions of men, women and children across the African continent. Core Responsibilities Assess, plan, implement nursing i...

ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

GardaWorld International Protective Services is the international security division of GardaWorld Security Corporation, the world s largest privately owned security company. Our services include static security, consulting, threat monitoring and reporting, crisis response, logistical support, mobile security, close protection, training and risk management. Job Summary: The Area Manager is respons...

JOB REF TRD/003/2023 Job Purpose To deliver growth and underwriting profitability through proper selection and adequate pricing of risks. The role also ensures that Certificates, Policy documents, debits and endorsements are issued as per the company's Customer service charter. To develop and lead the implementation of the Insurance Operations and underwriting strategy in line with the overall co...

Frank Management Consult Ltd is an international management consulting agency. We work with major companies, raising their performance, driving their strategies and enhancing their productivity. Reports to: HR & Admin Manager Job Brief: Assists the assigned Executive with a variety of day-to-day tasks in order to enable the Executive commit sufficient time to more demanding responsibilities. Duti...

About Us: Penda Health is an award-winning company that delivers high-quality, trustworthy healthcare. Our vision is for everyone in Africa to have healthcare they can trust. Today our team of 350 employees operates 16 Medical Centres around Nairobi and Kiambu Counties. Over the next two years, we are looking to build and run a profitable chain that focuses on; the delivery of tech-enabled, high-...

Rentokil Initial:Rentokil Initial is a Global services company employing over 45,000 colleagues across 85 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.We are experts in the fields we operate in, investing in training, scien...

Rentokil Initial: Rentokil Initial is a Global services company employing over 45,000 colleagues across 85 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, sci...

Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. About Job A Vacancy has arisen for Service Team Leader in our Kenya business, based in N...

ABOUT VILLAGEREACH VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care . This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with ...

About the role The Aftercare manager will be the primary interface with customer post sales. This role will oversee customer care teams including roadside assistance, vehicle maintenance, "top up" sales, and spare parts. The aftercare manager will be accountable to delivering unparalleled service for our customers and fleet partners through proactive and efficient systems. This role will report t...

MAJOR RESPONSIBILITIES Manages an active caseload of case management cases for Cigna and provides one on one case management to customers to improve health status, reduce health risks and improve quality of life. Uses clinical knowledge and Cigna approved guidelines and tools to assess diagnosis and treatment plans and goals and identifies gaps in care or risks for readmission or complications. W...

Job Ref. No: JLIL181 Role Purpose The job holder will be responsible for building, maintaining and growing Bancassurance relationships and increase revenue by delivering a world class customer service in a very pro-active manner. The role holder must meet the set retention target, increase portfolio profitability and grow the portfolio through upselling of benefits, proper loading, and claims con...

Job Purpose Ensure the accurate and timely processing/ reconciliation of financial transactions for the region in the accounting system as per EKs financial procedures and in adherence with local legislation. Job Outline: Accounts Payable: Manage and supervise all aspects of the payable accounts function at the station and for other regional countries if relevant, ensuring that the Company's book...

AboutAs a Quality Analyst Supervisor, you will be responsible and accountable for meeting overall quality SLAs across multiple sets of workflows with varying levels of complexity. This will include developing and implementing processes to ensure appropriate quality management controls are in place and are being adhered to.You will also be responsible for daily supervision, coaching, mentoring, mo...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL196 Role Purpose The job holder will be responsible for building, m...

GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. Our broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help our customers to deliver better care ...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. Within its international division, a dedicated unit headquartered in Belgium focuses on the needs of International Organisations. Major Responsibilities Mana...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. MAJOR RESPONSIBILITIES Manages an active caseload of case management cases for Cigna and provides one on one case management to customers to improve health s...

VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached Summary VillageReach is seeking a Financial Anal...

Medical Jobs In Kenya. Cigna is one of the world s leading providers of health care, expatriate employee benefits, life, accidental and supplemental health insurance. Headquartered in the US and listed in NYSE, the Company operates in countries across the Americas, Europe, Africa and Asia Pacific.Cigna Global Health Benefits (CGHB) is an integral part of Cigna s growing international businesses. ...

Trident Insurance Company Limited is incorporated in Kenya and licensed to transact General Insurance business. It was licensed and began full operations in 1982. Trident Insurance has a team of highly qualified, dynamic and experienced staff who offer professional and personalized insurance services efficiently JOB REF TRD/003/2023 Job Purpose To deliver growth and underwriting profitability thr...