KEY RESPONSIBILITIESBranch strategic input and planningBusiness Growth & DevelopmentMarketing & Brand ManagementRelationship Management & Customer experienceBranch OperationsPersonal Leadership & DevelopmentRisk & ComplianceMAIN RESPONSIBILTIES Branch Strategic input and planning:Contributes to the completion of the branch operational plan by preparing and implementing an individual business plan...
JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...
Grants Compliance: Develop and implement a targeted, risk-based compliance review and monitoring plan for KCBF.Ensure that all funded projects comply with grant terms, regulations, and reporting requirements.Develop and maintain robust systems and processes to track grant-related activities, expenditures, and outcomes effectively.Conduct compliance reviews and audits to evaluate adherence to gran...
Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank s policy, procedures and guidelines. This is done in addition to ensurin...
Authorize teller vouchers of up to Ksh. 500,000. in the Core Banking System as they are being processed;Reconcile cash at the end of the day through a physical cash count and monitoring the intra-day cash limits for the tellers;Confirm instructions and cheque payments with clients and Branches;Authorize prepaid cards services such as refunds;Custodian of Debit and Credit card PIN mailers and ensu...
JOB DESCRIPTIONGrants Compliance:Develop and implement a targeted, risk-based compliance review and monitoring plan for KCBF.Ensure that all funded projects comply with grant terms, regulations, and reporting requirements.Develop and maintain robust systems and processes to track grant-related activities, expenditures, and outcomes effectively.Conduct compliance reviews and audits to evaluate adh...
Purpose:The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank's policy, procedures and guidelines. This is done in addition to ensuring...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting sur...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. RESPONSIBILITIES Grants Compliance: Develop and i...
Being the custodian of the General Ledger, Chart of Accounts, and the central repository for all Financial and Management information for the OpCo.Ensuring that all internal and external reporting requirements are timely met, including preparation of monthly and quarterly accounts and Statutory Annual Financial Statements in compliance with IFRS and Group Accounting Standards.Ensure that transact...
Job Description JOB PURPOSE The job holder will be responsible for supporting the Operations Manager and the Branch Manager to deliver best in class customer service to customers to maximize relationship building through managing the Service Delivery function (Customer Service and Tellering) in the branch to ensure the delivery of quality service to customers, the projection of a professional and...
Role PurposeThe Finance Controller is responsible for managing all financial aspects within the OpCo, including financial accounting, taxation, financial planning, analysis, and management reporting. They will oversee the implementation of financial strategy for the OpCo. Furthermore, they will ensure that OpCos maintain the highest financial management standards, financial discipline, streamline...
The Finance Controller is responsible for managing all financial aspects within the OpCo, including financial accounting, taxation, financial planning, analysis, and management reporting. They will oversee the implementation of financial strategy for the OpCo. Furthermore, they will ensure that OpCos maintain the highest financial management standards, financial discipline, streamlined processes,...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The job holder ...
d.light is a global leader and pioneer in delivering affordable solar-powered solutions designed for the two billion people in the developing world without access to reliable energy. d.light provides distributed solar energy solutions for households and small businesses that are transforming the way people all over the world use and pay for energy. Role Purpose The Finance Controller is responsib...
Job Summary: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate business leads from daily customer interactions. Key Responsibilities: Operations 35% Ensure compliance with bank operational and customer care policies and procedures Handle the following in line with Bank s operating processes. Cash trans...
Job Purpose The job holder will be responsible for supporting the Operations Manager and the Branch Manager to deliver best in class customer service to customers to maximize relationship building through managing the Service Delivery function (Customer Service and Tellering) in the branch to ensure the delivery of quality service to customers, the projection of a professional and warm image, mai...
JOB SUMMARY:The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate business leads from daily customer interactions.KEY RESPONSIBILITIES:Operations - 35%Ensure compliance with bank operational and customer care policies and proceduresHandle the following in line with Bank's operating processes.Cash transacti...
Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities: Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate busine...
JOB PURPOSEThe jobholder is responsible for managing client relationships to achieve the set sales targets and wallet share and ensure sustained business growth and profitability in the assigned customer segment. To sell, cross/upsell and deliver excellent sales and service of the bank's products and services whilst building long-term profitable customer relationships.KEY RESPONSIBILITIESBranch s...
At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The jobholder i...
Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and ...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients. JOB SUMMARY: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all custome...