Case Manager- Case Management Project at Swahilipot Hub Foundation
Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to: Job Description Immediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs. Escalate All complaints...
Drugs for Neglected Diseases initiative (DNDi) is an independent, not-for-profit drug development initiative established in 2003 by five publicly-funded research organizations Malaysian Ministry of Health, Kenya Medical Research Institute, Indian Council of Medical Research, Oswaldo Cruz Foundation Brazil, and the Institut Pasteur as well as an international humanitarian organization, MÃ decins S...
BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves Summary BURN is seeking a highly motivated and skilled Design Engineer to join our team. The ideal c...
Key duties and responsibilities: Assist the Regional HRBP in assessing and managing employee HR related issues Contribute to supporting local Country management with the employee life cycle activities such as onboarding, disciplinary actions and offboarding processes Collaborate with the Regional HRBP to build and maintain all HR administrative processes and tools Support the HRBP in management a...
PATH is an international organization that drives transformative innovation to save lives and improve health, especially among women and children Key duties and responsibilities: Assist the Regional HRBP in assessing and managing employee HR related issues Contribute to supporting local Country management with the employee life cycle activities such as onboarding, disciplinary actions and offboar...
Case Management Officer at Britam
PATH is an international organization that drives transformative innovation to save lives and improve health, especially among women and children. We accelerate innovation across five platforms-vaccines, drugs, diagnostics, devices, and system and service innovations-that harness our entrepreneurial insight, scientific and public health expertise, and passion for health equity.Key duties and resp...
The overall purpose of this role is to ensure that legal documents are prepared and executed in a timely, orderly manner and bad debt recovery is enhanced in line with the company credit policy which may include but not limited to customer visit, repossession of supplied goods and auction of client s assets attached to debtors. ROLES AND RESPONSIBILITIES Credit Control Operations. (30% Weightage)...
CONVEYANCING & LITIGATION ADVOCATE- Nairobi Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your...
ObjectiveDevelop a comprehensive module on social accountability in public contract monitoring that addresses the specific contextual needs, realities and challenges within the Kenyan context.The module should:Provide a clear understanding of the concept of social accountability and/in public contract monitoring, legal framework, and its importance in promoting good governance, transparency, inte...
Program design, guidance and support on safety and security: Develop an overarching safety and security policy and guidelines that provide a reference in addressing all security aspects throughout the Free to be MeSupports the Community of Action members (CoA)s in developing their safety and security strategies, workplans and protocols and ensure their implementation.Supports country teams in con...
Job SummaryTo guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not limited to:Job DescriptionImmediate management of inbound and outbound calls in line with contact centre call guidelines/etiquette and provide solutions to customers in a professional way within the stipulated TATs.Escalate All complaints/fee...
Mr Rambhai came to Kenya in the early 1940s from the Gujarat region of India. He started a small hardware store in downtown Nairobi in 1948 and that was the humble beginnings of what is now the Ramco Group SUMMARY The overall purpose of this role is to ensure that legal documents are prepared and executed in a timely, orderly manner and bad debt recovery is enhanced in line with the company credi...
Umma University is an established university in Kenya accredited by the Commission for University Education. The University has two campuses; Thika and Kajiado. Umma University offers courses in Computer Science, Nursing (Direct Entry and Upgrading), Business Management, Information and Communication Technology, Islamic Sharia, Islamic Banking & Finance and Islamic Studies. Umma University was es...
Requisition ID: req47802Job Title: Regional Case Processing CoordinatorSector: Program AdministrationEmployment Category: Fixed TermEmployment Type: Full-TimeOpen to Expatriates: NoWork Arrangement: In-personJob DescriptionIn 2023, the IRC was funded by the government to launch a labor-based complementary pathway to the that provides durable solutions for refugees while simultaneously responding ...
The Institute for Social Accountability (TISA) is a civil society initiative committed towards the achievement of sound policy and good governance in local development in Kenya, to uplift livelihoods of, especially, the poor and marginalized Objective Develop a comprehensive module on social accountability in public contract monitoring that addresses the specific contextual needs, realities and c...
Manage the entire product life cycle of a breakthrough software technology product for sustainable public transport in Africa including market research, specification development, product development and evolution, and product marketing across BasiGo s marketsDevelop insights into market needs and customer requirements through customer and market research, data analysis, and competitive landscapi...
HR jobs. PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world s most pressing heath challenges. PATH is currently recruiting for a Temporary Human Resource G...
Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To guide customers with their questions and addresses issues regarding products or services at the 24-hour contact centre, which includes but not lim...
Key ResponsibilitiesChecking mails for new activation assignments.Working on completing the content for the activations assigned (store and menu creation)In case of no new activations, content improvement check is done (checking the menus of already implemented stores to align everything to current standards) Extra content related tasks that may arise from Finance, Commercial, Sales departments f...
Responding to customer inquiries, incidents, service requests (etc.)Providing basic troubleshooting and guidance to customers in resolving their issues.Knowledge of a wide range of computer systems software, applications, hardware, networking, and communications.Answering FAQs related to applications, hardware, network or general questions.Provide FCR (First Call Resolution) in case of any basic ...
Case Management Nurse - Fixed Term Contract
Senior Case Management Officer at Britam