Key ResponsibilitiesAlways demonstrate sincere customer focus and true appreciation for the guest experience.Be the single point of contact for Dignitaries, VIP, and VVIP guests and coordinate their Spa experience.Develop and maintain an adequate professional product program.Develop and maintain retail product program.Ensure all dealings with guests at the spa and health club area meet or exceed ...
Duties and ResponsibilitiesTeam Leadership: Supervise and motivate restaurant staff, including servers, hosts/hostesses, and kitchen staff. Provide guidance, training, and support to ensure a high level of performance and morale.Customer Service: Ensure that all guests receive prompt, friendly, and attentive service. Address any customer concerns or complaints in a professional and timely manner....
Hospitality Facility Supervisor at KCA University (KCAU)
Duties and ResponsibilitiesCustomer Service: Greet guests warmly upon arrival, escort them to their tables, and provide menus. Take food and beverage orders accurately and answer any questions about menu items or special dietary requirements.Order Coordination: Relay orders to the kitchen and bar staff promptly. Ensure that all food and drinks are served in a timely manner and according to the gu...
Role Purpose Statement:To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel.Roles and Responsibilities:Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief guests on hotel faci...
One HR information system to manage your employees entire employment lifecycle. Build an incredible workplace and grow your business with our all-in-one platform. Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service...
Sales Manager Hospitality at Execafrica Recruitment Limited
Duties and ResponsibilitiesCoordinate daily operations including service, housekeeping, production, purchasing, and admin to ensure efficient operations.Deliver excellent service and maximize customer satisfaction.Respond efficiently and accurately to customer complaints.Ensure compliance with sanitation and safety regulations.Estimate future needs for goods, kitchen utensils, and cleaning produc...
Duties and ResponsibilitiesEnsure compliance with health, safety, and security regulations and standards in all areas of the hotel.Implement and maintain emergency procedures and protocols to ensure the safety and security of guests and employees.Conduct regular inspections to identify potential risks and take appropriate measures to mitigate them.Stay updated on industry trends, best practices, ...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Salary RangeKSh 30,000 KSh 50,000/month Duties and Responsibilities Ensure compliance with health, safety, and security regulations and standards in all areas of ...
Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and...
Job Description JOB DESCRIPTION FOR HOTEL SOUS CHEF Determine how food should be presented, and create decorative food displays. Determine production schedules and staff requirements necessary to ensure timely delivery of services. Estimate amounts and costs of required supplies, such as food and ingredients. Inspect supplies, equipment, and work areas to ensure conformance to established standar...
Senior Lecturer- Hospitality at Maasai Mara University
Duties and ResponsibilitiesCoffee Preparation: Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and drip coffee, according to established recipes and standards. Ensure consistency in flavor, presentation, and quality of each drink.Customer Service: Greet customers warmly, take orders accurately, and provide recommendations based on customer preferences. Enga...
He/ She will play a key role in the proper care and maintenance of stock, including ordering, receiving, and managing inventory. Responsibilities Maintain receipts, records, and withdrawals of stocks. Receive, unload, and shelve supplies. Perform other stock-related duties, including returning, packing, pricing, and labeling supplies. Inspect deliveries for damage or discrepancies; report those t...
Overview My client a prominent Safari Lodge Operator in Kenya is recruiting for a Financial Controller in Kenya . The Company offers an unforgettable eco-luxury experience. Their facilities include 3 exquisite lodges in picturesque natural settings, wildlife safaris, and guided tours. Guests can indulge in world-class cuisine, spa treatments, and cultural encounters. With a commitment to sustaina...
Job Description Role Purpose Statement: To coordinate the establishment and the implementation of continuous quality management systems and ensure compliance by monitoring performance in this regard throughout the hotel. Ensure quality customer service throughout the hotel. Roles and Responsibilities: Checks in guest in an efficient and friendly manner, using guest name whenever possible. Brief g...