Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Calls center jobs

Listings from kazitoday.com, fuzu.com and 9 more

Call Center Agent at Path Care Kenya

    Job Description RESPONSIBILITIES Manage inbound and outbound calls in a timely manner. Adhere to communication scripts when addressing various topics. Identify customers' needs, clarify information, and offer solutions or alternatives. Capitalize on opportunities to upsell services. Cultivate enduring relationships with customers by going the extra mile. Meet personal and team qualitative and qua...

    Seen 4 days ago onkazitoday.com
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    Call Center Agent at Path Care Kenya

      PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. RESPONSIBILITIES Manage inbound and outbound calls in a timely manner. Adhere to communication scr...

      Seen 4 days ago onjobwebkenya.com
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      Call Center Agent At Path Care Kenya

        RESPONSIBILITIESManage inbound and outbound calls in a timely manner.Adhere to communication scripts when addressing various topics.Identify customers' needs, clarify information, and offer solutions or alternatives.Capitalize on opportunities to upsell services.Cultivate enduring relationships with customers by going the extra mile.Meet personal and team qualitative and quantitative targets.REQU...

        Seen 5 days ago onfindojobs.ke
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        Call Center Agent at Path Care Kenya

          PathCare Kenya was started on 25th November, 2002 by Dr. Kiran Radia as the Chief Executive Officer. PathCare is a private, Kenyan owned professional laboratory, which provides services to clinicians and their patients in collaboration with Pathcare South Africa, one of the leading pathology groups. PathCare strives to promote the health of the population by providing accessible, affordable, appr...

          Seen 5 days ago onmyjobmag.com
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          Online Sales Agent

            WHAT YOU LL DO We re expanding our direct-to-customer online sales team! You ll join a growing team of high performing sales professionals. You ll work from our call center in Mlolongo, Nairobi where you ll learn from some of the best sales agents in Kenya, advise customers on the right product for them, follow up on leads, and hit your sales targets each month. You ll interact with customers thr...

            Seen 1 day ago onelevolt.co.ke
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            Online Sales Agent at Moko Home Living

              Why MoKo Started MoKo s CEO, Fio, explains the history of MoKo and discusses our plans for the exponential growth of the smiley-est furniture brand in Kenya. The MoKo Culture Wondering whether you re you a good fit for MoKo? Here are some insights into our company culture and the qualities that make MoKo-ers successful. WHAT YOU LL DO We re expanding our direct-to-customer online sales team! You ...

              Seen 1 day ago onjobwebkenya.com
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              Customer Excellence Center Agent

                Providing personalized Customer Service to both internal/external Customers to achieve high-standard professional level of Customer ExperienceAnswering inbound calls in order for KQ to be accessible to our customers and to assist customers with their inquiriesEducating our Customers on the products and services offered by KQ in order to build an interest and subsequent SaleProviding Customer feed...

                Seen 15 days ago onfuzu.com
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                Team Lead - Customer Excellence Center

                  Lead, guide and coach members to ensure quality and effective handling of calls, emails, chats and accurate ticketing.Audit tickets issued by reservations/FB team on a daily basis to ensure accuracy and integrity hence safeguard against fraud.Real-time monitoring of all contact channels to ensure high efficiency levels and service excellence (Calls, Emails and Chats)Ensure agents have access to s...

                  Seen 15 days ago onfuzu.com
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                  Customer Excellence Center Agent At Kenya Airways

                    Brief DescriptionTo play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services.Detailed DescriptionProviding personalized Customer Service to both internal/external Customers to achiev...

                    Seen 17 days ago onfindojobs.ke
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                    Team Lead - Customer Excellence Center At Kenya Airways

                      Brief DescriptionThe overall purpose of this role is to lead a team of customer excellence centre agents to provide superior customer experience while handling inbound and outbound contacts. The incumbent will be the point of contact for all team members. Key objective isto drive revenue, develop team and ensure adherence to set quality standards and service level expectations for business impact...

                      Seen 17 days ago onfindojobs.ke
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                      Quality Assurance Specialist At Reeds Africa Consult

                        ROLES & DUTIESSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold Apex brand values at Apex collectioncallsMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the st...

                        Seen 10 days ago onfindojobs.ke
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                        Customer Excellence Center Agent Job Kenya Airways - Corporate Staffing Services

                          To play a vital role, liaising with our customers in an endeavour to provide Superior Quality Customer Excellence and Support always so as to acquire and retain our customers. Responsible for carrying out Reservations/Ticketing & Sales, as well as promote KQ Products/Services. Detailed Description Providing personalized Customer Service to both internal/external Customers to achieve high-standard...

                          Seen 17 days ago oncorporatestaffing.co.ke
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                          Contact Centre Nurse Job Marie Stopes Kenya - Corporate Staffing Services

                            Nursing jobs in Kenya. We are seeking to hire a Contact Center Nurse for maternity cover, who will report to the Call Center Coordinator.The main purpose of this position is to contribute to the executions of MSK call Centre s overall digital strategy by continuously communicating and engaging with our clients and other stakeholders through various communication channels for information dissemina...

                            Seen 9 days ago oncorporatestaffing.co.ke
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                            Client Experience Manager at Savannah Healthcare

                              At Savannah Healthcare we provide advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our goal is to better serve our patients in a timely and convenient fashion. As a multidisciplinary service provider, our clinic contains a number of on-site services that would not be available at a typical provider. S HL/HRD/04/02 /24 : CLIENT EXPERIENCE MANAGER ...

                              Seen 8 days ago onjobwebkenya.com
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                              Customer Care Centre Agent-Portfolio Management & Invoicing at Schneider Electric

                                Schneider Electric is the global specialist in energy management and automation. With revenues of â 26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. Duties & Responsibilities Preferred & backup agents for Top Customers in East Africa. Be the single point ...

                                Seen 13 days ago onjobwebkenya.com
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                                Customer Care Centre Agent-Portfolio Management & Invoicing At Schneider Electric

                                  Duties & ResponsibilitiesPreferred & backup agents for Top Customers in East Africa.Be the single point of contact for all customersMonitoring of backorder reports, and working with Supply Chain to ensure customer CLO is achievedDrive uptake and adoption of digitization objectives with Internal & External customers.Support the sales manager, channel manager and sales team and customers on the onl...

                                  Seen 13 days ago onfindojobs.ke
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                                  Personal Assistant

                                    Our Journey Rescue.co is a rapidly growing tech startup revolutionizing emergency response. Our 24/7 Dispatch Center serves millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision? Emergency help is minutes away, anytime, anywhere. In the past five years, we've built a lifesaving platform and the largest ambulance and responder network in East Afri...

                                    Seen 7 days ago onfindojobs.ke
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                                    Emergency Dispatcher

                                      Our Journey Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've bui...

                                      Seen 9 days ago onfindojobs.ke
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                                      Permalink to Data Officers Women s Health Project

                                        University of Washington Global Assistance Program, Kenya Data Officers at Women s Health Project Centre, Mombasa (2 Positions) Supervisor: Clinic Section Head Employment Type: Annual Contract The Women s Health Project The Women s Health Project, established in 1993, is a collaborative effort of the University of Nairobi (UoN), the University of Washington (UW), the Kenya Medical Research Instit...

                                        Seen 10 days ago onjobsinkenya.co.ke
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                                        Monitoring, Evaluation, And Learning (Mel) Manager - Kenya Primary Literacy Programme

                                          Job Description Project Description The Kenya Primary Literacy Programme (KPLP) is a five-year initiative that supports the Kenyan Ministry of Education to deliver interventions at scale as well as pilot and expand innovations that address the language and literacy needs of primary grade learners while building more inclusive, accountable, and resilient education institutions and systems. KPLP ha...

                                          Seen 15 days ago onfindojobs.ke
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                                          Database Officer - Kenya Primary Literacy Programme

                                            Job Description Project Description The Kenya Primary Literacy Programme (KPLP) is a five-year initiative that supports the Kenyan Ministry of Education to deliver interventions at scale as well as pilot and expand innovations that address the language and literacy needs of primary grade learners while building more inclusive, accountable, and resilient education institutions and systems. KPLP ha...

                                            Seen 15 days ago onfindojobs.ke
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                                            Realtime Analyst (Rta) At Calltronix Contact & Training Centre

                                              Real-time and/or intra-day management of resources to ensure an accurate number of resources are scheduled appropriately and are available to support a forecasted volume of inbound and outbound calls required to meet service levels.Monitor all contact and communication center sites, as well as adjust intra-day forecasts derived from business drivers to determine required staffing levels by projec...

                                              Seen 19 days ago onfindojobs.ke
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                                              Customer Service Representative at SunCulture Kenya Ltd

                                                Job Description About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer inte...

                                                Seen 21 days ago onkazitoday.com
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                                                Customer Service Representative At Sunculture Kenya Ltd

                                                  Answering a high volume of incoming phone calls and assisting customers with their inquiries or concerns.Resolving customer complaints or issues in a timely and efficient manner.Providing information to customers about products or services.Documenting customer interactions and transactions in a call center software or CRM system.Meeting or exceeding performance goals, such as call handling time o...

                                                  Seen 20 days ago onfindojobs.ke
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