call support jobs

QualificationsUniversity degree and excellent academic record required; advanced degree preferredNumeracy and financial literacyAdvanced Outlook, Excel, Powerpoint and Word skillsHighly detail orientatedWriting prose concisely and coherentlySelf starting, but with an ability to work as a close teamAbility to work remotely with colleagues across multiple locationsA passion for administration, incl...

About the Role The Global Client Experience Specialist serves a crucial global coordination and support role. In each of our countries of operation, we have a suite of client protection activities -- trainings for staff and clients; customer service hotlines and surveys; and investigatory teams to follow-up on policy violations. The Global Client Protection team sets minimum standards, drives cro...

One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty. About the Role The Global Client Experience Specialist serves a crucial global coordination and support role. In each of our countries of operation, we have a suite of client protection activities trainings for staff ...

The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Chief Of Party (COP) Experience Our aim is to build strong relationships, fostering partnerships with local organizations and stakeholders, in anticipation of future opportunities with potential Chiefs of Party (COPs) for upcoming USAID multi-year, multi-million-dollar internation...

McKinsey & Company is a global management consulting firm. We are the trusted advisor to the world s leading businesses, governments, and institutions. Qualifications University degree and excellent academic record required; advanced degree preferred Numeracy and financial literacy Advanced Outlook, Excel, Powerpoint and Word skills Highly detail orientated Writing prose concisely and coherently ...

About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

About the RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

JOB PURPOSEThe Business Development Executive - Automotive Parts will be responsible for identifying, generating leads and acquiring B2B clients on all Sparepap services with a key focus on parts sales and yield revenue in return. This role demands a proactive and results-driven professional who is passionate about business development, revenue generation, and building strong client relationships...

Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermediaries, customers, and providers by understanding their needs, addressing their questions, resolving issues, and fulfilling requests. The role holder is expected to provide excellent service in all customer interactions and create memorable experiences. Main Responsibilities Delivery exceptional customer experienc...

Teaching environmentEnglish is the language of instruction, we have small class sizes, motivated students and high standards. Our vision is to develop confident individuals, responsible citizens and learners enjoying success.We have a friendly, caring and supportive environment, with excellent support staff and facilities; empowering our teachers to in turn create an exceptional learning environm...

Raino Tech4Impact is a social enterprise that leveraging technology as an enabler to empower African communities. Founded in 2018, We have been developing technology-driven solutions in health, agriculture, sports, green energy and offer business support services. Position Overview: are seeking a highly motivated and experienced Poultry Production and Packaging expert to join our team. The Poultr...

About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

Job Description About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the custo...

The Mater Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). The "Sisters of Mercy" first set up a 60 bed general hospital to cater mainly for the poor, indigenous Kenyans, with the...

QUALITY ANALYSTRESPONSIBILITIES * Monitor and coach/ mentor agents on a daily, weekly, and monthly basis for quality improvement. Maintain quality reports at Agent and Team level. * Email communication with the Client, regarding Quality Measures. Maintain and develop internal support and call centre quality standards. * Review a subset of content moderators work including videos, photos, audios, ...

Delivery exceptional customer experience in all interactions on call and email by maintaining highest level of professionalism.Manage urgent or critical cases promptly, coordinating immediate interventions and connecting with emergency services as needed.Issuing preauthorization approvals for all outpatient, dental, optical, and inpatient cases.Keep a clear complaint tracker and ensure timely res...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...

Our global company was founded in Japan in 1937 with the aim of making the best quality camera available. Our passion for the Power of Image has made us a world leader today in both consumer and business imaging solutions.\ Summary Cannon General Insurance (K) Ltd is seeking to fill the above position with a dynamic, forward-thinking achiever with expertise in Legal matters within the insurance i...

Legal jobs. Cannon General Insurance (K) Ltd is seeking to fill the above position with a dynamic, forward-thinking achiever with expertise in Legal matters within the insurance industry. If the position described below fits your skills and ambitions, we will be excited to hear from you. Purpose of the role Provide expert legal counsel to ensure operational effectiveness including managing variou...

Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermed...

Teaching environmentEnglish is the language of instruction, we have small class sizes, motivated students and high standards. Our vision is to develop confident individuals, responsible citizens and learners enjoying success.We have a friendly, caring and supportive environment, with excellent support staff and facilities; empowering our teachers to in turn create an exceptional learning environm...

Teaching environmentEnglish is the language of instruction, we have small class sizes, motivated students and high standards. Our vision is to develop confident individuals, responsible citizens and learners enjoying success.We have a friendly, caring and supportive environment, with excellent support staff and facilities; empowering our teachers to in turn create an exceptional learning environm...