call contact centre jobs

The Kenya trade network agency (kentrade) is a state corporation under the national Treasury whose mandate is to implement, operationalize and manage the Kenya national electronic single window system...

Hotpoint Appliances Limited, a leading supplier of consumer electronics and entertainment products has an exciting opportunity in their Engineering Division at the Mombasa branch. They are seeking for...

Our client is a new entrant into the Kenyan market offering an online lending platform. They seek to hire a Quality Analyst Specialist. S/He will be responsible for ensuring the accuracy of...

The United nations office at Nairobi (unon) is the UN headquarters in Africa and the representative office of the secretary-general. Unon supports programme implementation of the UN environment...

Our client an outstanding contact center and Business Process Outsourcing (BPO) Company seeks to hire determined **Call Center Managers**. S/he will tasked with the daily running and management of the...

An outstanding contact center and business process outsourcing (BPO) company seeks to hire determined call center managers. S/he will tasked with the daily running and management of the centre through...

Bridge partners with governments, donors, and parents to ensure that every child has access to an education that develops her full potential and creates the foundation for prosperity for the country....

Our client an outstanding contact center and Business Process Outsourcing (BPO) Company seeks to hire a well experienced **Operations Manager**. S/he will be responsible for the strategic planning and...

ISON has been in contact centre operations in Kenya since February 2011. For a leading African telecom client, iSON provides Inbound Customer Service , mobile money , Inbound-Dealer Helpdesk, Outbound...

We are looking for a creative, self motivated, passionate, open minded and team player individuals for a part time jobs or full time work within Nairobi/Thika and its environs. To pay you 20,000 - 50...

Vacant position: quality assurance manager position summary: the quality manager serves as the primary account management contact for the client and is responsible for driving performance and ensuring...

Vacant Position: Training Lead Position Summary: C all center training team leads are responsible for ensuring that call center agents provide the kind of service that builds high levels of customer...

Our client an outstanding contact center and Business Process Outsourcing (BPO) Company is looking to hire an experienced candidate **Training Manager**. With a focus on quality, the manager is...

**industry:** BPO outsourcing **location:** Nairobi **vacancies:** 2 **roles and responsibilities** - undertakes fact-finding and analysis; assists in the preparation of reports, correspondence,...

Vacant position: account supervisor position summary: the account supervisor is responsible of evaluating, monitoring and developing overall team leader s and agents performance and ensuring the...

Vacant position: real time analyst job summary: in a call center, an RTA is responsible for real-time and/or intraday management of resources to ensure the correct number of agents at the right times...

We seek a suitably experienced, self driven and motivated Service Delivery Manager to manage key accounts and provide excellent customer service to promote this idea throughout the organization. The...

Job Description Microfinance Bank Customer Relationship Officers Job in Kenya 2019 Career Employment Customer Relationship Officers Nairobi Kenya May 2019 Our client, a leading Microfinance Bank with...

Vacant position: reporting analyst (mis) job summary: we are looking for talented individuals to join our winning team where you will have a chance to innovate, grow and do what really matters. The...

Are you a seasoned customer-centric professional with a bias for handling & resolving customer complaints & issues with a keen eye for making customers happy & enhancing customer experience? Are you...

Vacant position: workforce planning scheduling analyst job summary: using aspect workforce management system, aspect real time adherence and genesys CC pulse reporting tools, the WFM scheduling...

Our client, a leading Microfinance Bank with presence in several counties in Kenya is seeking for: Position: Customer Relationship Officers Job Purpose: To ensure customer inquiries are handled in a...

Job Description Wananchi Group Customer Experience Service Engineer Job in Kenya 2019 Career Employment Service Engineer Nairobi Kenya May 2019 Wananchi Group (K) Ltd Job Title: Service Engineer...

Wananchi group (K) Ltd job title: service engineer department: customer experience location: gateway park employment status / type: full-time. Position reporting to: team leader technical support...