Call centre

PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to ...

Nursing Job Opportunities In Kenya Purpose: To provide general customer service in respect to medical business customers. Responsibilities: Qualifiations: Education: Experience Required: Read>>3 Reasons Why Customizing Your CV Will Help You Get A Job How To Apply Click here to apply

PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers' communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stake...

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and MalawiPURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electron...

Nursing jobs in Kenya. Purpose: To provide general customer service in respect to medical business customers. Primary Responsibilities: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured mem...

The Role We're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will: Review all incoming emergency calls Assess the quality of interactions against predefined criteria, ensuring a...

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently. The Role We re seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listeni...

The RoleWe're seeking a Dispatch Quality Assurance Analyst with a sharp eye for detail, to monitor dispatch calls and ensure high customer care, empathy, and active listening standards. This role requires adept data input skills and the ability to derive insights from reports. You will:Review all incoming emergency callsAssess the quality of interactions against predefined criteria, ensuring a hi...

Rescue.co is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides lifesaving services to millions of Kenyans, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last five years, we've built and deplo...

PURPOSE: Responsible for care facilitation/cost containment and call centre reachability. PRIMARY RESPONSIBILITIES: Issuance of approval to insured members seeking both inpatient and outpatient care as per policy guidelines. Monitor cost, average length of stay on inpatient cases. Issue guidance on Pre-authorized optical, dental and scheduled procedures Conduct Hospital visits whenever the insure...

Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: In this role, you ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here! Responsi...

Jumba is a construction tech platform that simplifies B2B purchase and financing of construction materials Job Purpose: In this role, you ll learn how to curate awesome experiences for our customers and grow our financing product from its current launch stage to a major success. Fun Fact: People at Jumba have in the past year reinvented an entire industry, imagine what you could do here! Responsi...

PURPOSE:Responsible for care facilitation/cost containment and call centre reachability.PRIMARY RESPONSIBILITIES:Issuance of approval to insured members seeking both inpatient and outpatient care as per policy guidelines.Monitor cost, average length of stay on inpatient cases.Issue guidance on Pre-authorized optical, dental and scheduled proceduresConduct Hospital visits whenever the insured memb...

Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...

Overview:Looking for a job in Nairobi? As a Real Estate Telesales Representative, you will play a pivotal role in our real estate sales team by prospecting, qualifying leads, and closing deals over the phone. You will be responsible for generating new business opportunities and maintaining strong relationships with clients. The ideal candidate is driven, persuasive, and possesses excellent commun...

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