Thu Feb 22 2024 09:00:10 GMT+0000 (Coordinated Universal Time)

Call centre team

New

Call Centre Representative - Kenya

BURN -

    Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achieving AHT Targets, SLA Target, Call Abandoned targets and CSAT Targets (Q.A Score) Ensure 100% follow-up for all dropped/Abandoned calls, tickets& any other Escalations within 24hrs.For Digital Care Observing SLAs for handling all customer Issues in all digital platforms ...

    22 hours agofuzu.com
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    Call Centre Representative - Kenya

    Kiambu

      About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

      1 day agoelevolt.co.ke
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      Call Centre Representative - Kenya

      Burn Manufacturing - Kiambu

        About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

        1 day agofindojobs.ke
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        Call Centre Representative - Kenya At Burn

        Burn - Kiambu

          About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

          1 day agofindojobs.ke
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          Call Centre Representative Kenya at BURN Manufacturing

          BURN Manufacturing - Kiambu

            BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

            2 days agojobwebkenya.com
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            Call Centre Agent At Hcs Affiliates Group

            Es Group - Nairobi

              Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

              4 days agofindojobs.ke
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              Call Centre Agent at HCS Affiliates Group

              HCS Affiliates Group - Nairobi

                HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

                5 days agojobwebkenya.com
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                Call Centre Agent Job Old Mutual - Corporate Staffing Services

                Old Mutual - Nairobi

                  Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

                  18 days agocorporatestaffing.co.ke
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                  Centre Manager Telemarketing Unit

                  Nairobi

                    Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coaching and developing staff within Hub and Spoke, The process requires careful daily coordination, cash planning, forecasting and management and would need to use a nodal optimization tool to ensure most effective cash management. Ensure t...

                    12 days agoelevolt.co.ke
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                    Enterprise Business Analyst - Sales & Distribution (SD) at Safal Group

                    Centre for Health Solutions Kenya CHS - Nairobi

                      The company opened its first manufacturing facility in Mombasa, Kenya, in 1962, rapidly widening its reach to include further countries in East Africa, and then Southern Africa. In 2003, all operating companies were reversed into the current holding company called Safal Investments Mauritius Limited and conduct its business across Africa as the Safal Group.Today, the Safal Group manufactures in 1...

                      3 days agomyjobmag.com
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                      German Speaking Call Centre Agents

                      Toplevelmanagement - Nairobi

                        Position:German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive and diverse workpla...

                        24 days agofindojobs.ke
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                        Manager, Financial Crime Compliance at Standard Bank Group

                        CIC Insurance - Nairobi

                          Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. "Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achie...

                          3 days agomyjobmag.com
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                          Medical Officer In- Charge

                          Turkana

                            Key Responsibilities Program management: The Medical Officer In charge shall report to the Health Manager. He/she will assist the Health Manager in daily hospital administration, provision of quality health services to the patients and providing oversight in the day to day running of the hospital. He/ She will conduct regular inspections of the Hospital departments, ensuring discipline is maintai...

                            3 days agoelevolt.co.ke
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                            Medical Officer In- Charge at International Rescue Committee (IRC)

                            International Rescue Committee IRC - Turkana

                              The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Key Responsibilities Program management: The Medical Officer In charge shall report to the Health Manager. He/she will assist the Health Manager in daily hospital administration, provision of quality health services to the patients and providing oversight in the day to day running...

                              4 days agojobwebkenya.com
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                              Medical Officer

                              Turkana

                                Key Responsibilities Program management. Ensure all patients are attended to daily in the hospital. Ensure the hospital is running effectively in all the wards. Attend to all emergencies, both medical and surgical. Manage and supervise all the staff in respective wards. Ensure proper documentation of patient care in patient files. Conduct daily ward rounds in respective wards, ie maternity, medic...

                                3 days agoelevolt.co.ke
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                                Medical Officer at International Rescue Committee (IRC)

                                International Rescue Committee IRC - Kakuma, Turkana West

                                  The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization. Key Responsibilities Program management. Ensure all patients are attended to daily in the hospital. Ensure the hospital is running effectively in all the wards. Attend to all emergencies, both medical and surgical. Manage and supervise all the staff in respective wards. Ensure pro...

                                  4 days agojobwebkenya.com
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                                  Emergency Services Supervisor At Medecins Sans Frontieres (Msf)

                                  Medecins Sans Frontieres Msf - Nairobi

                                    Objective of the PositionPlan, organize, and evaluate the activities concerning his/her field of action (Emergency medical care and ambulance response services) and the team associated, according to MSF values, policies and protocols and universal health standards, to warrant the quality and continuity of the health care and the development of the plan of action.ResponsibilitiesIncluding but not ...

                                    10 days agofindojobs.ke
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                                    IT Officer Intern

                                    Nairobi

                                      Job Purpose/Mission Responsible for providing first line IT support. The tasks will include first level of troubleshooting, ticket creation and update/monitor. This will also involve installation, support and maintenance of user hardware and network infrastructure. Reponsibilities Onboarding new users on IT systems Installing, configuring and maintenance of computer hardware, operating systems, a...

                                      9 days agoelevolt.co.ke
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                                      Cloud Support Engineer (Networking), Aws Support Engineering

                                      Amazon Development Centre Kenya O46 - Nairobi

                                        Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support engineer, you will...

                                        8 days agofindojobs.ke
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                                        IT Officer Intern at ENGIE

                                        ENGIE - Nairobi

                                          ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission Responsible for providing first line IT support. The tasks will include first level of troubleshooting, ticket creation and update/monitor. This will also involve installation, support and maintenance of user hardware and network infrastructure. Re...

                                          10 days agojobwebkenya.com
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                                          Assistant Manager Customer Experience At Jubilee Insurance

                                          Jubilee Insurance - Nairobi

                                            Job Ref. No: JLIL188Role PurposeThe main purpose is to play a key role in ensuring the efficient resolution of customer inquiries, complaints, and concerns across various touchpoints, while maintaining a high standard of customer support. In addition to supervising the team's training and empowerment, this role involves analysing premium and policy statuses for portfolio retention and proactively...

                                            12 days agofindojobs.ke
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                                            Project Manager at Genesis Analytics

                                            Konvergenz Network Solutions - Nairobi

                                              Our purpose is to unlock value in Africa. We use our analytical capabilities to improve decision-making and, through better decisions, to unlock substantial value for our clients and society. While we are the largest economics-based consulting firm in Africa, we use a large number of techniques and approaches to achieve clarity for decision-makers. We work across various domains. Early specialisa...

                                              3 days agomyjobmag.com
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                                              Francophone Resource Mobilization Coordinator at World Agroforestry Centre (ICRAF)

                                              World Agroforestry Centre ICRAF - Nairobi

                                                The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Summary Overview Resource Mobilization Coordinators contribute to CIFOR-ICRAF s resource mobilization goal to achieve significant, predictable, multi-year fund...

                                                25 days agojobwebkenya.com
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                                                Officer, Card Operations

                                                Nairobi

                                                  Job Purpose Provide strong operational support to the Manager, Cash & Card Operations by taking responsibility of and managing all aspects of operational processes within the production unit of Card operations. The role is responsible for ensuring customer focused, high quality fulfilment and operational services to all stakeholders (business partners and customers across all products and deliver...

                                                  12 days agoelevolt.co.ke
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