Wed Mar 13 2024 15:00:19 GMT+0000 (Coordinated Universal Time)

call centre focus

Call Center Teamleader At Ital Global

Ital Global - Nairobi

    About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

    2 days agofindojobs.ke
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    Call Center Teamleader At Ital Global

    Ital Global - Nairobi

      About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

      1 day agofindojobs.ke
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      Permalink to Call Center Team Leader

      Nairobi

        Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...

        3 days agojobsinkenya.co.ke
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        Call Center Teamleader at Ital Global

        Ital Global - Nairobi

          We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

          3 days agojobwebkenya.com
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          Call Center Representative At Lions Sightfirst Eye Hospital

          Lions Sightfirst Eye Hospital - Nairobi

            Call Center Representative responsibilities include:Managing large amounts of inbound and outbound calls in a timely mannerFollowing call centre "scripts" when handling different topicsIdentifying customers' needs, clarify information, research every issue and providing solutionsJob DescriptionWe are looking for a Call Center Representative that will be the liaison between our hospital and its cu...

            12 days agofindojobs.ke
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            Call Center Representative at Lions Sightfirst Eye Hospital

            Lions Sightfirst Eye Hospital - Nairobi

              Established in 1997, Lion s SightFirst Eye Hospital is among the leading Eye hospitals in East & Central Africa. We are located in the serene Loresho neighborhood, 25 minutes from the Nairobi CBD. We also offer Dental, ENT & Diabetes healthcare services Call Center Representative responsibilities include: Managing large amounts of inbound and outbound calls in a timely manner Following call centr...

              13 days agojobwebkenya.com
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              Male Hostel Warden at Management University Of Africa

              Management University Of Africa - Nairobi

                The Management University of Africa (MUA) is a premier private university that aims at providing innovation, leadership and management solutions to industries and communities in Africa and beyond. The distinct focus of the Management University of Africa is to be the centre of excellence in capacity building in management, leadership, governance and entrepreneurship. At MUA we believe that it is ...

                14 days agojobwebkenya.com
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                Customer Experience Executive - Mombasa At Kyosk Digital Services

                Kyosk Digital Services - Mombasa

                  Role ProfileWe are looking to bring onboard a Customer Experience Executive to based in Mombasa, Kenya to join our operations team. The role holder will play key role in resolving customer issues and act as an interface between the customer (both internal and external) and the solution providers. He/she will address complaints, resolve issues and drive customer satisfaction and retention for the ...

                  11 days agofindojobs.ke
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                  Call Centre Agent Job Old Mutual - Corporate Staffing Services

                  Old Mutual - Nairobi

                    Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

                    30+ days agocorporatestaffing.co.ke
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                    Assistant Manager Customer Experience At Jubilee Insurance

                    Jubilee Insurance - Nairobi

                      Job Ref. No: JLIL188Role PurposeThe main purpose is to play a key role in ensuring the efficient resolution of customer inquiries, complaints, and concerns across various touchpoints, while maintaining a high standard of customer support. In addition to supervising the team's training and empowerment, this role involves analysing premium and policy statuses for portfolio retention and proactively...

                      30+ days agofindojobs.ke
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                      Contact Centre Telesales Representative at Twiga Foods

                      Twiga Foods - Kiambu

                        Twiga is a mobile-based supply platform for Africa s retail outlets, kiosks, and markets stalls. Key Responsibilities Customers Engage customers on inbound and outbound calling to understand their needs and business drivers Upsell and cross-sell to grow revenue and inform customers of the available offers and promotions with an emphasis on Twiga Fresh products Inform and guide the customers to re...

                        30+ days agojobwebkenya.com
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                        Francophone Resource Mobilization Coordinator at World Agroforestry Centre (ICRAF)

                        World Agroforestry Centre ICRAF - Nairobi

                          The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Summary Overview Resource Mobilization Coordinators contribute to CIFOR-ICRAF s resource mobilization goal to achieve significant, predictable, multi-year fund...

                          30+ days agojobwebkenya.com
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                          Call Centre Agent at Old Mutual Kenya

                          Old Mutual Kenya - Nairobi

                            Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...

                            30+ days agojobwebkenya.com
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                            Francophone Resource Mobilization Coordinator at World Agroforestry Centre (ICRAF)

                            World Agroforestry Centre ICRAF - Nairobi

                              The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview Resource Mobilization Coordinators contribute to CIFOR-ICRAF s resource mobilization goal to achieve significant, predictable, multi-year funding to e...

                              30+ days agojobwebkenya.com
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                              Call Centre Nurse Aide At Old Mutual Kenya

                              Old Mutual Kenya - Nairobi

                                Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

                                30+ days agofindojobs.ke
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                                Emergency Dispatcher

                                Flare - Nairobi

                                  Flare is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides life-saving services to hundreds of thousands across Africa, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last four years, we've bu...

                                  30+ days agofindojobs.ke
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                                  Real Time Analyst At Majorel Kenya

                                  Majorel Kenya - Nairobi

                                    Responsibilities Manage the call volume, daily attendance and program break schedules Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process and service improvement planning Produce daily, biweekly and monthly internal reports Use trends and reports to forecast requirements Assi...

                                    30+ days agofindojobs.ke
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                                    Principal, Benefits Officer (Mg6) At National Social Security Fund (Nssf)

                                    Ional Social Security Fund Nssf - Nairobi

                                      Reporting to the Senior Principal Officer, Benefits he/she will be responsible for ensuring proper receipting of claims from Documentation section, sorting and batching for awarding into the system; KEY RESPONSIBILITIES: Ensure Verification of benefits claims to ensure completeness and accuracy of documentation; Coordinate award of claims in system to determine amounts payable and bank details of...

                                      30+ days agofindojobs.ke
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                                      Assistant Manager Customer Experience At Jubilee Insurance

                                      Jubilee Insurance - Nairobi

                                        Job Ref. No: JLIL188 Role Purpose The main purpose is to play a key role in ensuring the efficient resolution of customer inquiries, complaints, and concerns across various touchpoints, while maintaining a high standard of customer support. In addition to supervising the team's training and empowerment, this role involves analysing premium and policy statuses for portfolio retention and proactive...

                                        30+ days agofindojobs.ke
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                                        Regional Trade Sales Manager at Equity Bank Kenya

                                        Equity Bank Kenya - Nairobi

                                          Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi Overall job Purpose The overall objective of the role is to drive the delivery of aggressive incremental Trade & revenues for a retail regions or a cluster of Supreme branche...

                                          30+ days agojobwebkenya.com
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                                          Senior Regional Trade Sales Manager at Equity Bank Kenya

                                          Equity Bank Kenya - Nairobi

                                            Equity Bank Limited (The Bank ) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank s registered office is 9th Floor, Equity Centre, P.O. Box 75104 00200 Nairobi Overall job Purpose The overall objective of the role is to drive the delivery of aggressive incremental Trade & revenues for a retail regions or a cluster of Supreme branche...

                                            30+ days agojobwebkenya.com
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                                            Call Centre Nurse Aide at Old Mutual Kenya

                                            Old Mutual Kenya - Nairobi

                                              Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

                                              30+ days agojobwebkenya.com
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                                              Assistant Manager Customer Experience at Jubilee Insurance

                                              Jubilee Insurance - Nairobi

                                                Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JLIL188 Role Purpose The main purpose is to play a key role in ensuring...

                                                30+ days agojobwebkenya.com
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                                                Real Time Analyst at Majorel Kenya

                                                Majorel Kenya - Nairobi

                                                  Majorel Kenya designs, builds and delivers end-to-end CX for many of the world s most respected digital-born and vertical leading brands. Responsibilities Manage the call volume, daily attendance and program break schedules Assist with creation if metrics and targets for services Work closely with the operations team to analyze and help improve their delivery processes Generate ideas for process ...

                                                  30+ days agojobwebkenya.com
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