Mon May 06 2024 12:00:12 GMT+0000 (Coordinated Universal Time)

Call centre company

Listings from kazitoday.com, myjobmag.com and 7 more

Call Centre Manager at Newark Frontiers

    Newark Capital is a credit lending company aiming to provide instant access to loans for SMEs. We are on a mission to provide instant loans to small businesses: ensuring accessibility, affordability, value and customer experience About Job Cultivate Excellence: Join Our Team as Call Centre Manager! Don't Keep Share!:WhatsAppTweet

    Seen 21 days ago onjobwebkenya.com
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    Irrigation Solutions Executive at Sheer Logic

      Sheer Logic Management Consultants (SLMC) was incorporated in 1997 as a limited liability company whose overall aim is to provide Human Resource consultancy and training services to a diverse set of industries and economic sectors; both private and public. Our Mission Improve the operational effectiveness of our client, by developing solutions that build the internal capacities and capabilities. ...

      Seen 5 days ago onmyjobmag.com
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      Realtime Analyst (RTA) at Calltronix Contact & Training Centre

        Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations. Summary As a Realtime Analyst, you will work closely with Operations, to help monitor Incoming volumes In Queues, report on Daily attendance sched...

        Seen 20 days ago onjobwebkenya.com
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        Team Lead - Customer Excellence Center

          Lead, guide and coach members to ensure quality and effective handling of calls, emails, chats and accurate ticketing.Audit tickets issued by reservations/FB team on a daily basis to ensure accuracy and integrity hence safeguard against fraud.Real-time monitoring of all contact channels to ensure high efficiency levels and service excellence (Calls, Emails and Chats)Ensure agents have access to s...

          Seen 15 days ago onfuzu.com
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          Team Lead - Customer Excellence Center At Kenya Airways

            Brief DescriptionThe overall purpose of this role is to lead a team of customer excellence centre agents to provide superior customer experience while handling inbound and outbound contacts. The incumbent will be the point of contact for all team members. Key objective isto drive revenue, develop team and ensure adherence to set quality standards and service level expectations for business impact...

            Seen 16 days ago onfindojobs.ke
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            Care Executives (Talent Pipeline for Future Opportunities) at Jubilee Insurance

              Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance. Job Ref. No: JHIL104 Role Purpose The job holder will handle inquiries from intermed...

              Seen 23 days ago onjobwebkenya.com
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              Care Executives Job Jubilee Insurance - Corporate Staffing Services

                Customer care jobs in Kenya. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No: JHIL104 Role Purpose The job holder will ha...

                Seen 23 days ago oncorporatestaffing.co.ke
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                Assistant Manager-Operations At Ison Xperiences Limited

                  The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service delivery procedures and processed. In addition will also be responsible for coordination with other internal stakeholders on workforce requirement and Service Level compliance through regular quality checks and reviews, and interact with the client on ...

                  Seen 23 days ago onfindojobs.ke
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                  Assistant Manager-Operations at iSON Xperiences Limited

                    iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. About Job The Assistant Manager in collaboration with the Location leadership drive achievement of Service Level Agreement and adherence to customer service...

                    Seen 24 days ago onjobwebkenya.com
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                    Junior Site Engineer At Icolo: A Digital Realty Company

                      Job Description:To provide technical, (preventative) maintenance, repairs, installation and customer service support in order adhere to agreed SLAs with clients and to maximize client satisfaction.Responsibility.MaintenancePerformance IndicatorExecute maintenance and repairs of buildings and equipment in order to minimize 'downtime.'Day-to-day surveillance of building and equipmentSupport mainten...

                      Seen 30+ days ago onfindojobs.ke
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                      Junior Site Engineer at Junior Site Engineer at iColo: A Digital Realty Company

                        iColo: A Digital Realty Company, is the leading carrier-neutral data center provider operating state of the art facilities in Kenya and Mozambique. We serve a broad spectrum of clients Telecom carriers, ISPs &d peering points, IT & cloud providers, content providers, enterprise & financial services customers Summary To provide technical, (preventative) maintenance, repairs, installation and custo...

                        Seen 30+ days ago onjobwebkenya.com
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                        Service Engineer At Wananchi Group

                          Job Purpose/Summary:Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpde...

                          Seen 29 days ago onfindojobs.ke
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                          Service Engineer

                            Job Purpose/Summary: Reporting to the Technical Support Team Leader, the job holder is responsible for call technical support and troubleshooting guidance pertaining to Wide Area Network (WAN), Local Area Network (LAN), Internet, data, voice, mail and managed LAN services queries from customers satisfactorily within the defined scope and laid down standards processes & procedures within the Helpd...

                            Seen 30 days ago onelevolt.co.ke
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                            Customer Service And Experience Manager At Kenyan Alliance Insurance

                              Job SummaryThe role holder is responsible for managing and building brand visibility, managing public relations within the company, building and sustaining the company's reputation for quality, reliability, and customersatisfaction.Main ResponsibilitiesDefine the customer, identify, map and train on the customer journey to improve the customer experienceContinually review and recommend business p...

                              Seen 30+ days ago onfindojobs.ke
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                              Customer Service and Experience Manager at Kenyan Alliance Insurance

                                To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

                                Seen 30+ days ago onjobwebkenya.com
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                                German Speaking Call Centre Agents

                                  Position: German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement.Multicultural Environment: Work in an inclusive and diverse workpla...

                                  Seen 30+ days ago onfindojobs.ke
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                                  Customer Care Call Attendant Job Modern Coast Express Ltd - Corporate Staffing Services

                                    At Modern Coast we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We re looking for a highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will hand...

                                    Seen 30+ days ago oncorporatestaffing.co.ke
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                                    Customer Care Call Attendant at Modern Coast Express

                                      Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda Responsibilities & Objectives. Handle a large volume o...

                                      Seen 30+ days ago onjobwebkenya.com
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                                      Call Centre Quality Analyst At Hcs Affiliates Group

                                        CALL CENTRE QUALITY ANALYSTOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance while ensuring quality of all customer support activities meet the client standards expectationsResponsibilitiesPlan, perform and overse...

                                        Seen 30+ days ago onfindojobs.ke
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                                        Call Centre Quality Analyst at HCS Affiliates Group

                                          HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. CALL CENTRE QUALITY ANALYST Summary Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Quality Analyst. .The quality analyst is responsible of evaluating; monitoring and developing overall agent performance w...

                                          Seen 30+ days ago onjobwebkenya.com
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                                          Arabic Speaking Call Centre Agents At Flexi-Personnel

                                            Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Arabic language speaking call center agents.Duties and ResponsibilitiesAssist our client's community and help resolve inquiries empathetically, accurately and on time.Make well balanced decisions and personally driven to be an effective advocate for our community.Investiga...

                                            Seen 30+ days ago onfindojobs.ke
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                                            Arabic Speaking Call Centre Agents at Flexi-Personnel

                                              Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

                                              Seen 30+ days ago onjobwebkenya.com
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                                              Call Center Teamleader at Ital Global

                                                We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

                                                Seen 30+ days ago onjobwebkenya.com
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                                                Technical Assistance Centre Engineer (TAC Engineer) at West Indian Ocean Cable Company (WIOCC)

                                                  Firmly established as Africa s carriers carrier, award-winning capacity wholesaler WIOCC provides international and African telcos and ISPs with unrivalled high-speed, resilient and diverse capacity into, within and out of Africa. Reporting Line: TAC Manager Job Objective Provide 2nd level technical support, resolve escalated incidents and assigned problems, coach the first level NOC team and man...

                                                  Seen 30+ days ago onjobwebkenya.com
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