Thu Feb 22 2024 09:00:10 GMT+0000 (Coordinated Universal Time)

Call centre agent training

Call Centre Representative - Kenya

Burn Manufacturing - Kiambu

    About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

    9 days agofindojobs.ke
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    Call Centre Representative - Kenya At Burn

    Burn - Kiambu

      About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

      9 days agofindojobs.ke
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      Call Centre Representative - Kenya

      Kiambu

        About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

        9 days agoelevolt.co.ke
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        Call Centre Representative Kenya at BURN Manufacturing

        BURN Manufacturing - Kiambu

          BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

          10 days agojobwebkenya.com
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          Call Centre Agent At Hcs Affiliates Group

          Es Group - Nairobi

            Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

            12 days agofindojobs.ke
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            Call Centre Agent at HCS Affiliates Group

            HCS Affiliates Group - Nairobi

              HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

              13 days agojobwebkenya.com
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              Head of Customer Experience at ENGIE

              ENGIE - Nairobi

                ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

                30+ days agojobwebkenya.com
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                Call Centre Nurse Aide At Old Mutual Kenya

                Old Mutual Kenya - Nairobi

                  Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

                  30+ days agofindojobs.ke
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                  Call Centre Nurse Aide at Old Mutual Kenya

                  Old Mutual Kenya - Nairobi

                    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

                    30+ days agojobwebkenya.com
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                    Call Centre Quality Assessor at Sun King (Formerly Greenlight Planet)

                    Sun King Formerly Greenlight Planet - Nairobi

                      Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

                      30+ days agojobwebkenya.com
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                      Head of Customer Experience at ENGIE

                      Nairobi

                        ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic obj...

                        30+ days agojobwebkenya.com
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                        Call Centre Nurse Aide at Old Mutual Kenya

                        Old Mutual Kenya - Nairobi

                          Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the Ol...

                          30+ days agojobwebkenya.com
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                          Call Center Trainee/Agent at Salix Data

                          Salix Data - Nairobi

                            SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children s Hospital and The Columbus Dispatch. Responsibilities The holder of th...

                            30+ days agojobwebkenya.com
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                            Call Centre Agent

                            Old Mutual - Nairobi

                              Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...

                              30+ days agofindojobs.ke
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                              Call Center Agent

                              Nairobi

                                Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

                                30+ days agofindojobs.ke
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                                Call Centre Agent Job Old Mutual - Corporate Staffing Services

                                Old Mutual - Nairobi

                                  Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

                                  26 days agocorporatestaffing.co.ke
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                                  Call Centre Agent at Old Mutual Kenya

                                  Old Mutual Kenya - Nairobi

                                    Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...

                                    30+ days agojobwebkenya.com
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                                    Call Centre Agent Job - Corporate Staffing Services

                                    Nairobi

                                      Administration Jobs In Kenya. Call Centre Agent, Madison General Insurance Kenya Limited. Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position. The Role Key responsibilities To pick all calls directed to the medical call center and assign them to the relevant people; and h...

                                      30+ days agocorporatestaffing.co.ke
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                                      Commission Based Call Center Agent

                                      4G Capital - Nairobi

                                        To manage work queues to ensure all delinquent queues are actioned.All call information to be captured accurately.Make contact with defaulting customers by calling them with an aim of negotiating a settlement of the arrearsMonitoring collection accounts allocated on a daily basis and taking appropriate actions to ensure that the collection portfolio remains within acceptable limits through the ap...

                                        30+ days agofuzu.com
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                                        Call Centre Agent

                                        HCS Affiliates Group Recruitment - Nairobi

                                          Monitor, anticipate and manage the live operation to ensure a great user experienceManage real-time fleet capacityLead the communication with the fleet for ongoing ordersGive structured and actionable daily feedback to the ops managersEnsure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.Ensure that quality assurance ch...

                                          12 days agofuzu.com
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                                          Call Center Agent (Vendors) At Lipa Later Limited

                                          Er - Nairobi

                                            Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

                                            30+ days agofindojobs.ke
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                                            German Speaking Call Centre Agents

                                            Toplevelmanagement - Nairobi

                                              Position:German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive and diverse workpla...

                                              30+ days agofindojobs.ke
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                                              Call Center Agent (Vendors) at Lipa Later Limited

                                              Lipa Later - Nairobi

                                                Lipa Later is a risk free, point of sale credit option that allows retailers to sell goods and services to consumers with repayments made in affordable monthly instalments. It is the leading third party instalment plan for retailers in East Africa currently operating in Kenya and Rwanda Summary Act as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for ...

                                                30+ days agojobwebkenya.com
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                                                Ict Officers (Call Center Agent) - 3 Posts At Baringo County Government

                                                Baringo County Government - Baringo

                                                  Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...

                                                  30+ days agofindojobs.ke
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                                                  Job Title
                                                  • Customer Service
                                                  • Call Center Agent
                                                  Location
                                                  • Nairobi
                                                  • Mombasa
                                                  • Kisumu
                                                  • Kiambu
                                                  • Nakuru
                                                  • Kilifi
                                                  • Kakamega
                                                  • Laikipia
                                                  • Kajiado
                                                  • Nyeri
                                                  • Turkana
                                                  • Embu
                                                  • Meru
                                                  • Samburu
                                                  • Busia
                                                  • Garissa
                                                  • Kericho
                                                  • Kitui
                                                  • Bungoma
                                                  • Machakos
                                                  Job Scope
                                                  • Full-time
                                                  • Part-time
                                                  Job type
                                                  • Contract
                                                  • Internship
                                                  • Permanent
                                                  • Temporary
                                                  • Voluntary