Fri Mar 29 2024 07:30:11 GMT+0000 (Coordinated Universal Time)

Call centre agent training

Permalink to Call Center Team Leader

Nairobi

    Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...

    13 days agojobsinkenya.co.ke
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    Call Center Teamleader At Ital Global

    Ital Global - Nairobi

      About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

      12 days agofindojobs.ke
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      Call Center Teamleader At Ital Global

      Ital Global - Nairobi

        About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

        13 days agofindojobs.ke
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        Call Center Teamleader at Ital Global

        Ital Global - Nairobi

          We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

          14 days agojobwebkenya.com
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          Call Centre Representative - Kenya

          Burn Manufacturing - Kiambu

            About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management. Duties and Responsibilities Manage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achi...

            30+ days agofindojobs.ke
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            Call Centre Representative - Kenya At Burn

            Burn - Kiambu

              About the roleBurn is looking for an exceptional, efficient Customer Service Agent to fill the role. The successful candidate must have experience in customer-facing tasks such as customer care, direct sales and or client relation management.Duties and ResponsibilitiesManage outbound and inbound calls phone calls. For Outbound Achieving the daily calls and verification target. For Inbound Achievi...

              30+ days agofindojobs.ke
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              Call Centre Representative Kenya at BURN Manufacturing

              BURN Manufacturing - Kiambu

                BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves. About the role Burn is looking for an exceptional, efficient Customer Service Agent to fill the rol...

                30+ days agojobwebkenya.com
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                Call Centre Agent At Hcs Affiliates Group

                Es Group - Nairobi

                  Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

                  30+ days agofindojobs.ke
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                  Call Centre Agent at HCS Affiliates Group

                  HCS Affiliates Group - Nairobi

                    HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

                    30+ days agojobwebkenya.com
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                    Head of Customer Experience at ENGIE

                    ENGIE - Nairobi

                      ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

                      30+ days agojobwebkenya.com
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                      Call Centre Nurse Aide At Old Mutual Kenya

                      Old Mutual Kenya - Nairobi

                        Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

                        30+ days agofindojobs.ke
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                        Call Centre Nurse Aide at Old Mutual Kenya

                        Old Mutual Kenya - Nairobi

                          Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

                          30+ days agojobwebkenya.com
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                          Call Centre Quality Assessor at Sun King (Formerly Greenlight Planet)

                          Sun King Formerly Greenlight Planet - Nairobi

                            Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we ve sold 1.6 million solar lights to off-grid families in South Asia and Africa all paid for up-front, in cash the latter 1 million customers acquired over the past year. Our products were recognized recently as the bes...

                            30+ days agojobwebkenya.com
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                            Head of Customer Experience at ENGIE

                            Nairobi

                              ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Job Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic obj...

                              30+ days agojobwebkenya.com
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                              Call Centre Nurse Aide at Old Mutual Kenya

                              Old Mutual Kenya - Nairobi

                                Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the Ol...

                                30+ days agojobwebkenya.com
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                                Call Center Trainee/Agent at Salix Data

                                Salix Data - Nairobi

                                  SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children s Hospital and The Columbus Dispatch. Responsibilities The holder of th...

                                  30+ days agojobwebkenya.com
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                                  Call Centre Agent

                                  Old Mutual - Nairobi

                                    Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...

                                    30+ days agofindojobs.ke
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                                    Call Center Agent

                                    Nairobi

                                      Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

                                      30+ days agofindojobs.ke
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                                      Call Centre Agent Job Old Mutual - Corporate Staffing Services

                                      Old Mutual - Nairobi

                                        Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

                                        30+ days agocorporatestaffing.co.ke
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                                        Call Centre Agent at Old Mutual Kenya

                                        Old Mutual Kenya - Nairobi

                                          Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...

                                          30+ days agojobwebkenya.com
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                                          Call Centre Agent Job - Corporate Staffing Services

                                          Nairobi

                                            Administration Jobs In Kenya. Call Centre Agent, Madison General Insurance Kenya Limited. Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position. The Role Key responsibilities To pick all calls directed to the medical call center and assign them to the relevant people; and h...

                                            30+ days agocorporatestaffing.co.ke
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                                            Call Centre Agent

                                            HCS Affiliates Group Recruitment - Nairobi

                                              Monitor, anticipate and manage the live operation to ensure a great user experienceManage real-time fleet capacityLead the communication with the fleet for ongoing ordersGive structured and actionable daily feedback to the ops managersEnsure a smooth operation by coordinating communication with Live Ops support, clients, couriers, and other operational departments.Ensure that quality assurance ch...

                                              30+ days agofuzu.com
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                                              Call Center Agent (Vendors) At Lipa Later Limited

                                              Er - Nairobi

                                                Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

                                                30+ days agofindojobs.ke
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                                                German Speaking Call Centre Agents

                                                Nairobi

                                                  Position: German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement.Multicultural Environment: Work in an inclusive and diverse workpla...

                                                  9 days agofindojobs.ke
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                                                  Job Title
                                                  • Customer Service
                                                  • Call Center Agent
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                                                  Job Scope
                                                  • Full-time