Thu Apr 18 2024 04:30:11 GMT+0000 (Coordinated Universal Time)

Call center solutions Kenya

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Service Center Associate- Tharaka

Tharaka-Nithi

    About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

    22 hours agoelevolt.co.ke
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    Pharmaceutical Technologist at Fast Dial Business Solutions Limited

    Fast Dial Business Solutions - Machakos

      Fast dial is a Business process outsourcing (BPO) service delivery firm with a key focus in human resource services and call center services. Customer experience is at the forefront of our engagements, and we have developed value across all industries to grow and increase customer loyalty to your brand. RESPONSIBILITIES Ensure effective stock controls and conduct regular/monthly stock takes. Achi...

      7 days agojobwebkenya.com
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      Clinical Officer at Fast Dial Business Solutions Limited

      Fast Dial Business Solutions - Machakos

        Fast dial is a Business process outsourcing (BPO) service delivery firm with a key focus in human resource services and call center services. Customer experience is at the forefront of our engagements, and we have developed value across all industries to grow and increase customer loyalty to your brand. REQUIREMENTS: Perform medical consultations. Document all aspects of patient care and maintain...

        7 days agojobwebkenya.com
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        Network Administrator

        Nairobi

          JOB DESCRIPTION Reporting to the Manager IT Networks the position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration. RESPONSIBILITIES Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maint...

          9 days agoelevolt.co.ke
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          Network Administrator At Safaricom Kenya

          Safaricom Kenya - Nairobi

            JOB DESCRIPTIONReporting to theManager IT Networksthe position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration.RESPONSIBILITIESAdvises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain s...

            9 days agofindojobs.ke
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            Network Administrator

            SAFARICOM - Nairobi

              Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain system standards and procedures on network related issues and technically enforce the same.Working with the Digital Engineering team on providing various cloud solutions and integrations. Implementation, Configuration and sup...

              10 days agofuzu.com
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              Customer Care Executive At Ison Xperiences Limited

              Ison Xperiences - Nairobi

                POSITION SUMMARYThe Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client's SLA. The primary focus of a Customer Care Executive is to assist; retain; acquire and/or recover customers.DUTIES AND RESPONSIBILITIESBuild rapport with customers by handling each and every customer call in a courteous; and professi...

                8 days agofindojobs.ke
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                Network Administrator at Safaricom Kenya

                Safaricom Kenya - Nairobi

                  Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. SUMMARY Reporting to the Manager IT Networks the position holder will ...

                  10 days agojobwebkenya.com
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                  Network Administrator Job Safaricom - Corporate Staffing Services

                  Safaricom - Nairobi

                    Reporting to the Manager IT Networks the position holder will Provide technical expertise, design and support to Safaricom in the field of Call Center, local and wide area network administration. Responsibilities Advises on the communications requirements of installed and planned networked information systems. Carries out surveys to establish network connection requirements. Maintain system stand...

                    10 days agocorporatestaffing.co.ke
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                    Customer Service and Experience Manager at Kenyan Alliance Insurance

                    Kenyan Alliance Insurance - Nairobi

                      To provide unmatched Financial Solutions that delight our customers. We are committed to empowering our employees whilst embracing innovation & emerging technologies in order to maximize stakeholders value. The Kenyan Alliance Insurance Company Limited is dedicated to become one of the leading regional insurance provider of all General Insurance and life Insurance coupled with the highest degrees...

                      3 days agojobwebkenya.com
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                      Call Center Quality Analyst at SunCulture Kenya Ltd

                      SunCulture Kenya - Nairobi

                        Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role The Call Center Quality Analyst(QA) is responsible for assessing ...

                        27 days agojobwebkenya.com
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                        Customer Service Supervisor at SunCulture Kenya Ltd

                        SunCulture Kenya - Nairobi

                          Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the role: The Customer Service Supervisor role holder is a dynamic and res...

                          14 days agojobwebkenya.com
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                          Customer Service Representative Portuguese Speaker

                          Nairobi

                            About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Main Duties / Responsibilities Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, polic...

                            15 days agoelevolt.co.ke
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                            Customer Service Representative Job Cigna Healthcare - Corporate Staffing Services

                            Cigna Healthcare - Nairobi

                              About the job You are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go. Main Duties / Responsibilities Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy...

                              15 days agocorporatestaffing.co.ke
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                              Customer Service Representative Portuguese Speaker at Cigna

                              Cigna - Nairobi

                                Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client on timely manner providing full and accurate information in one go. Main Duties / Responsibilities Han...

                                15 days agojobwebkenya.com
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                                Customer Care Call Attendant Job Modern Coast Express Ltd - Corporate Staffing Services

                                Modern Coast Express - Nairobi

                                  At Modern Coast we rely on knowledgeable professionals to interact with our valued customers who have questions or concerns. We re looking for a highly skilled call center representatives to join our team, managing a large volume of inbound and outbound calls. The ideal candidate will be a quick learner who can memorize scripts and adapt them when issues arise during a call. This person will hand...

                                  27 days agocorporatestaffing.co.ke
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                                  Call Center Teamleader At Ital Global

                                  Ital Global - Nairobi

                                    About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

                                    30+ days agofindojobs.ke
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                                    Customer Experience Lead

                                    EcoSafi - Nairobi

                                      Call Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Develop and implement best practices for call handling, escalation procedures, and quality assurance.Train and coach Call Center staff to deliver excellent customer service.Monitor call center metrics and KPIs to identify areas for improvement and optimize performance.Operational Efficiency...

                                      21 days agofuzu.com
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                                      Call Center Teamleader At Ital Global

                                      Ital Global - Nairobi

                                        About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

                                        30+ days agofindojobs.ke
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                                        Customer Care Call Attendant at Modern Coast Express

                                        Modern Coast Express - Nairobi

                                          Modern Coast Express Ltd is a luxury coach company incorporated on 26th May 2007 operating within Kenya, Uganda, Tanzania and Rwanda. Modern Coast Express is one of the most recognised luxury bus companies operating in the region. The company has over 50 branches in Kenya ,5 branches in Uganda , 6 branches in Tanzania and one branch in Rwanda Responsibilities & Objectives. Handle a large volume o...

                                          27 days agojobwebkenya.com
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                                          Call Center Teamleader at Ital Global

                                          Ital Global - Nairobi

                                            We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

                                            30+ days agojobwebkenya.com
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                                            Customer Experience Lead At Ecosafi

                                            Ecosafi - Nairobi

                                              As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

                                              22 days agofindojobs.ke
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                                              Customer Experience Lead at Ecosafi

                                              Ecosafi - Nairobi

                                                Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

                                                23 days agojobwebkenya.com
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                                                Front Officer at Fast Dial Business Solutions Limited

                                                Fast Dial Business Solutions - Narok

                                                  Fast dial is a Business process outsourcing (BPO) service delivery firm with a key focus in human resource services and call center services. Customer experience is at the forefront of our engagements, and we have developed value across all industries to grow and increase customer loyalty to your brand. Responsibilities Ensure proper patient registration per the defined protocols and accurate bil...

                                                  30+ days agojobwebkenya.com
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