Thu Feb 22 2024 09:00:10 GMT+0000 (Coordinated Universal Time)

Call center operations jobs

Call Centre Agent At Hcs Affiliates Group

Es Group - Nairobi

    Call Center AgentOur client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit aCall Center Agent. He/she's main task is to coordinate live rider operations and ensure daily performance against a range of KPIs.Location: NairobiKey ResponsibilitiesMonitor, anticipate and manage the live operation to ensure a great user experienceManage real-time ...

    12 days agofindojobs.ke
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    Call Centre Agent at HCS Affiliates Group

    HCS Affiliates Group - Nairobi

      HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

      13 days agojobwebkenya.com
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      Administration & Finance Assistant to the Regional Director of CIRAD at World Agroforestry Centre (ICRAF)

      World Agroforestry Centre ICRAF - Nairobi

        The World Agroforestry Centre, is an international institute headquartered in Nairobi, Kenya, and founded in 1978. The Centre specializes in the sustainable management, protection and regulation of tropical rainforest and natural reserves. Overview The role of CIRAD s regional management, which covers eleven countries in East Africa, is to promote the institution s scientific activities in partne...

        5 days agojobwebkenya.com
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        Head Of Retail Operations At Aminika Manpower Limited

        Aminika Manpower - Nairobi

          DescriptionThe Retail head will be responsible of managing the operation of the branch network, while enhancing its performance to meet firm's objectives. Primary objective of the job function will be to ensure a set retail standard met with a strong focus to enhance customer experience to a consistent standard.Roles and ResponsibilitiesDay to day management of the of branch network with a branch...

          18 days agofindojobs.ke
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          Service Center Associate-Bungoma

          Bungoma

            About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

            19 days agoelevolt.co.ke
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            Service Center Associate- Iten

            Elgeyo-Marakwet

              About the Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

              19 days agoelevolt.co.ke
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              Head of Retail Operations at Aminika Manpower Limited

              Aminika Manpower - Nairobi

                Aminika Manpower Limited is a competency-based strategic HR-consultancy. Aminika Manpower Limited (AML) is a knowledge-driven organization committed to achieving excellence in Human Capital & Business Coaching in both virtual and real circumstances. Salary Range : KSh 400,000 KSh 500,000/month Summary The Retail head will be responsible of managing the operation of the branch network, while enhan...

                19 days agojobwebkenya.com
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                Service Center Associate- Iten at SunCulture Kenya Ltd

                SunCulture Kenya - Elgeyo-Marakwet

                  Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...

                  26 days agojobwebkenya.com
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                  Service Center Associate-Bungoma at SunCulture Kenya Ltd

                  SunCulture Kenya - Bungoma

                    Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continent About the Role Reporting to the Regional Sales Manager with a dotted reporting l...

                    26 days agojobwebkenya.com
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                    Intern IT Operations & Service Desk at Bioversity International

                    Bioversity International - Nairobi

                      Established in 2019, the Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) was created to address these four crises, maximizing impact for change at key points in the food system. REF:103496- Intern-IT Operations & Service Desk About the position The Intern will perform IT Operations and Service Desk tasks using established standard operating proced...

                      30+ days agojobwebkenya.com
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                      Centre Manager Telemarketing Unit at Absa Bank Limited

                      Absa Bank - Nairobi

                        Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

                        30+ days agojobwebkenya.com
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                        Front End Developer

                        Recours Four Kenya Consultants - Nairobi

                          Job Description General Work experience 2 years of experience in some of the following industry / application verticals: Chat-Box / Visitor Engagement Customer services and call-center systems Admin Dashboard Banking or mobile money account management Rental or fleet management Familiarity: DevOps processes and GitHub operations Familiarity: mainstream cloud computing platform: AWS, Microsoft Azu...

                          30+ days agofindojobs.ke
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                          Frontend Developer At R4Kenya

                          R4Kenya - Nairobi

                            Responsibility Junior developer to work with Omnivoltaic global development team. Main area of work will be web- based applications in the general area of UX/UI, and with specific focus on e-Commerce and digital marketing. Candidate Profile Education: Undergraduate degree or above: computer software, communication network, microelectronics, applied mathematics or similar majors. Specific Technolo...

                            30+ days agofindojobs.ke
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                            Operations Manager Tours & Travel at ATL Global Business

                            ATL Global Business - Nairobi

                              Our Client Sense of Africa is the leading Destination Management Company in Africa, with offices in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. We are a client-focused company that believes in human-to-human business partnerships backed by sound systems and processes, with personalized services and excellent products that are supported by very competitive prices while offering e...

                              30+ days agojobwebkenya.com
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                              Frontend Developer at R4Kenya

                              R4Kenya - Nairobi

                                The leading recruitment & training firm, specializing in the placement of candidates with clients around the world. Responsibility Junior developer to work with Omnivoltaic global development team. Main area of work will be web- based applications in the general area of UX/UI, and with specific focus on e-Commerce and digital marketing. Candidate Profile Education: Undergraduate degree or above: ...

                                30+ days agojobwebkenya.com
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                                Call Center Manager At M-Paya

                                MPaya - Nairobi

                                  What you'll do We're looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a call center. You will be required to guide the staff on how to handle issues raised by customers in a timely and efficient manner. Be able to plan and strategize on how the de...

                                  30+ days agofindojobs.ke
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                                  Call Center Manager at M-Paya

                                  MPaya - Nairobi

                                    M-Paya is a technology platform offering mobile and electronic payments processing. Established in 2007, Our business is to provide financial technology products and services What you ll do We re looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a ...

                                    30+ days agojobwebkenya.com
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                                    Call Centre Support - Kenya At Triggerise

                                    Triggerise - Nairobi

                                      Scope of Work The call centre partner is expected to provide outbound call centre services oversee inbound client support on Phone with other possible channels being WhatsApp, SMS, Facebook and Instagram for a period of 1 year. The required partner shall render call centre services that meet global standards which should include but not be limited to workspace for call center agents, with worksta...

                                      30+ days agofindojobs.ke
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                                      Emergency Dispatcher

                                      Flare - Nairobi

                                        Flare is a fast-growing tech startup building the emergency response of the future. Our 24-hour rescue.co Dispatch Center provides life-saving services to hundreds of thousands across Africa, and our platform powers emergency response for SOS and EMS applications. Our vision is that emergency response is only minutes away, no matter where you are or who you are. Over the last four years, we've bu...

                                        30+ days agofindojobs.ke
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                                        Lead, Network Operations And Support At Old Mutual Kenya

                                        Old Mutual Kenya - Nairobi

                                          Job Description Reporting to the Head of Technology Infrastructure, the candidate will be responsible for LAN and WAN Management, Capacity planning and maintenance, Securing Network Operations, Set up and operation of adequate Network Monitoring and Reporting Capabilities. The candidate will also support the IP Telephony and Contact Center environment as well as perimeter, data center network sec...

                                          30+ days agofindojobs.ke
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                                          Loyalty Operations Manager (H12) at Kenya Airways

                                          Kenya Airways - Nairobi

                                            Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport. Summary Oversee day-to-day operations of the Asante Rewards Customer Care Center ensuring that it runs smoothly, efficiently, and effective...

                                            30+ days agojobwebkenya.com
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                                            Service Center Associate- Malindi At Sunculture Kenya Ltd

                                            Sunculture Kenya - Kilifi

                                              About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

                                              30+ days agofindojobs.ke
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                                              Operations Manager Garden City Mall At Broll Kenya Limited

                                              Broll Kenya - Nairobi

                                                The successful candidate, will work hand in hand with the Portfolio Executive, the General Manager and other members of the management team to ensure that they deliver professional, high quality and efficient services to Broll and Garden City Mall Management. He/she will be tasked with the execution of the following duties: - Assumes responsibility for the planning, development, and implementatio...

                                                30+ days agofindojobs.ke
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                                                Contact Center Executive (Somali Speaking) At Sun King (Formerly Greenlight Planet)

                                                Sun King Formerly Greenlight Planet - Nairobi

                                                  The Role: The Contact Center Executive will work closely with the Operations and Sales teams to serve existing and potential customers by providing product and service information while resolving product issues effectively. What you would be expected to do Initiate and implement corrective action as needed to ensure that an excellent standard of service and a high level of customer satisfaction i...

                                                  30+ days agofindojobs.ke
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