call center management jobs

Newark Capital is a credit lending company aiming to provide instant access to loans for SMEs. We are on a mission to provide instant loans to small businesses: ensuring accessibility, affordability, value and customer experience About Job Cultivate Excellence: Join Our Team as Call Centre Manager! Don't Keep Share!:WhatsAppTweet

Job Description Cultivate Excellence: Join Our Team as Call Centre Manager! Method of Application Send your CV to Apply Now Email Job

PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to ...

PURPOSE:To provide general customer service in respect to medical business customers.PRIMARY RESPONSIBILITIES:Receive and respond to Medical emergency lines and ensure 24 hour coverage.Resolve customers' communication through electronic and physical channels (Emails and walk in clients).Issuance of both in and outpatient approvals for admissible requests for insured members.Communication to stake...

About the role The Customer Service Representative will handle a high volume of incoming phone calls and assist customers with a variety of issues or inquiries and may be responsible for answering customer questions, resolving problems, and providing information about products or services. Additionally, Customer Service Representative will be responsible for tracking customer interactions, provid...

Since the sale of our first kit in 2013, SunCulture has been on a mission to help smallholder farmers in Africa improve both crop yields and quality. We are driven to constantly innovate and improve our technology to make solar powered irrigation solutions truly affordable for the millions of farmers on the continentAbout the role The Customer Service Representative will handle a high volume of i...

About the JobThe Community Contact Centre (CCC) Operator contributes to the implementation of the ICRC beneficiary feedback system by receiving calls from beneficiaries seeking information on specific projects or general ICRC operations. S/he ensures information is recorded, follow up is made and that beneficiaries are provided with appropriate and timely feedback.This is a national/resident posi...

Nursing jobs in Kenya. Purpose: To provide general customer service in respect to medical business customers. Primary Responsibilities: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured mem...

Epiroc is your partner for mining and infrastructure equipment. We're excited to build on proven expertise and performance with the same people and a bold new drive to make what's good even better. Just like our name Epiroc says, we want to be on top of things. Epiroc means at or on rock, coming from Greek and Latin roots. It reflects our core business, our proximity to customers and the strength...

Established in 1863, the ICRC operates worldwide, helping people affected by conflict and armed violence and promoting the laws that protect victims of war. An independent and neutral organization, its mandate stems essentially from the Geneva Conventions of 1949. We are based in Geneva, Switzerland, and employ some 14,500 people in more than 80 countries About the Job The Community Contact Centr...

One Acre Fund is a nonprofit organization that supplies smallholder farmers in East Africa with asset-based financing and agriculture training services to reduce hunger and poverty.About the Role The Global Client Experience Specialist serves a crucial global coordination and support role. In each of our countries of operation, we have a suite of client protection activities -- trainings for staf...

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capita...

Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Relationship m...

About The Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the...

About The RoleReporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the ...

iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Summary The senior IT Desktop support specialist will support and maintain organizational computer systems, desktops, and peripherals. That includes install...

Date Posted:2024-04-22Country: KenyaLocation: Butere Rd, Starehe,Nairobi,KenFinance & Administration ManagerIf you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer u...

About the jobYou are responsible for the client communication for designated account relationships and Contracts.You are required to response to the client on timely manner providing full and accurate information in one go.Main Duties / ResponsibilitiesHandle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy be...

Welcoming customers /patients as they arrive at the reception and inquire how they would like to be assisted. Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Relationship m...

Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world. About the job You are responsible for the client communication for designated account relationships and Contracts. You are required to response to the client...

Support the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet changing negotiation...

ResponsibilitiesSupport the QA lead in the onboarding of new staffSupport the QA lead in preparing training materialsStand in for QA lead in their absenceOwning the QA process to support the delivery of good customer experience and uphold brand valuesMonitor live calls using the dialer system to ensure collection best practices are upheldFormulate/seek updates on the standard QA form to meet chan...

Reeds Africa consult (RAC) offers a broad scale of Human resource services designed to provide professional supports for the growing needs of today s corporate organizations. Responsibilities Support the QA lead in the onboarding of new staff Support the QA lead in preparing training materials Stand in for QA lead in their absence Owning the QA process to support the delivery of good customer exp...

Core Responsibilities Welcoming customers /patients as they arrive at the reception and inquire how they would like to be Addressing customers complaints at the front desk and escalating issues to the immediate supervisor whenever necessary Registering patients correctly on the Health Information Systems. Timely & correct billing of services rendered to clients on the relevant billing systems. Re...