Call Center Executive jobs

CIC insurance group limited, commonly referred to as CIC group, is an insurance and investment group that operates mainly in Kenya, Uganda, south Sudan and Malawi purpose: to provide general...

The customer support manager is responsible for managing, motivating, and guiding the customer service team to create positive brand experiences, increase customer satisfaction and maximize...

We are looking for a customer service assistant at a wig shop.

Main duties will include, but not limited to the following:Respond to customer calls, emails and other messagesHandle queries received through other channels such as social media and live chatReply...

Key tasks and responsibilitiesenforce underwriting controls ensure compliance with underwriting guidelinesdebiting of premiums and processing of policy documents within set timelinesdebiting and...

The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...

The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...

We are looking for someone that: Has prior experience in a customer-facing role Responsible for taking customer orders, troubleshooting product issues, and answering questions Will be able to...

The customer service representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Relies on instructions and...

Manage customer relationship and documentation compliance and completion.Maintain the defined quality of customer service standardsmanage the customer contact queue and customers tolerance...

As a supervisor you will support the team manager in managing a team of customer service representatives in Nairobi. Key to the role will be developing and coaching the team to deliver a...

The job holder diagnoses & resolves ICT incidents, provides level 1 & 2 helpdesk support, and maintenance for moderately to highly complex client products and works on one or more projects...

Responsible for directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance.

Contact bboxx customers by phone, and encourage adherence to payment planhandle incoming calls and provide solutions/advice to customersmonitor and respond to incoming smsmake follow up calls to...

What you can expect to be doing:provide first point of it support contact for all bboxx staff.Installing and configuring computer hardware operating systems and applications.Assisting staff or...

The applicant must have at least diploma in either customer care, sales and marketing, ICT, business, or any other office admin related course. The job vacancy is available in our Nairobi, Mombasa,...

Building and maintaining relationships with both customers and transporters in order to achieve high customer service and proper transporter managementReceiving, preparing and sending out customer...

Our client, a global FinTech start-up based in the United kingdom(UK) with offices in several other countries is looking to recruit an experienced customer service representative Somali speaking-...

Key responsibilitiesOversee document management, client correspondences and cash flow managementMonitor and approve the processing of contract notes, statements, business...

The service technician will be responsible for ensuring that customer is continually informed on job status, ensuring customer sign-off for contract completion objectives so billing activities can...

Software installation and configuration for new customers Perform data entry related tasks to ensure customer datais compiled correctly and imported accurately in the system Train potential, new...

The job holder will work with a broad range of infrastructure products and complex client technology services and supports area of IT. He/she will also work on multiple projects concurrently as a...

Customer service manager job, latest customer service jobs in Kenya, title: customer service manager, location: Nairobi, salary: competitive based on experience, our client is a fast growing...

As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and callsIndependently provide accurate...