Wed Mar 27 2024 08:30:19 GMT+0000 (Coordinated Universal Time)

call center departments

Customer Experience Lead At Ecosafi

Ecosafi - Nairobi

    As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey from onboarding to retention. This role requires a deep understanding of Call Center Operations, Customer Retention Strategies, and overall Customer Experience activities.ResponsibilitiesCall Center Management:Oversee Call Center operations, including inbound and outbound customer interactions.Dev...

    1 day agofindojobs.ke
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    Customer Experience Lead at Ecosafi

    Church World Service - Nairobi

      Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal. BCC is now offering Kenyans the chance to save money while they enjoy clean and safe cooking. BCC is seekin...

      2 days agomyjobmag.com
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      Customer Experience Lead at Ecosafi

      Ecosafi - Nairobi

        Better Cooking Company t/a EcoSafi is a renewable energy clean cooking start up focused on the consumer market in Africa. Better Cooking Company (BCC) is introducing a modern, delightful, and clean way to cook at home. Enjoy the experience of quality cooking on LPG at the price of charcoal Summary As the Customer Experience Lead you will be responsible for ensuring an exceptional customer journey...

        2 days agojobwebkenya.com
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        Call Center Teamleader At Ital Global

        Ital Global - Nairobi

          About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

          11 days agofindojobs.ke
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          Permalink to Call Center Team Leader

          Nairobi

            Vacancy: Call Center Team Leader - Hospital (Nairobi) Ital GLOBAL - We are a comprehensive Human Capital and Quality Management Consultancy firm dedicated to helping organizations just like yours with their HR and Quality Management requirements. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best retu...

            13 days agojobsinkenya.co.ke
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            Call Center Teamleader At Ital Global

            Ital Global - Nairobi

              About the Client:A leading private modern healthcare facility located in Nairobi, Kenya that offers a range of services with a dedicated team of various professional and qualified specialists. The facility seeks to fill the Call Center Team leader position who will onboard, train, motivate, develop, and lead our Customer Service & Contact Centre team to ensure the effective and efficient running ...

              12 days agofindojobs.ke
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              Call Center Teamleader at Ital Global

              Ital Global - Nairobi

                We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend About the Client: A leading private modern healthcare facility located in Na...

                13 days agojobwebkenya.com
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                Call Centre Agent at HCS Affiliates Group

                HCS Affiliates Group - Nairobi

                  HCS Affiliates Group, is a one-stop human resources and management consultancy organization, headquartered in Nairobi, Kenya. Call Center Agent Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Call Center Agent. He/she s main task is to coordinate live rider operations and ensure daily performance against a range of KPIs. Location...

                  30+ days agojobwebkenya.com
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                  Customer Service Agent At Chupa Chap Ltd

                  Chupa Chap - Nairobi

                    Department:Customer Service.Reporting To:Customer Service Manager.Working Hours:24hrs (Shift Based)Responsibilities:1. Customer Interaction:Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner.Provide accurate information regarding products, services, and promotions.2. Order Processing:Assist customers with order placements, modifications, and cancellat...

                    30+ days agofindojobs.ke
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                    Communication And Media Specialist At International Potato Center

                    O Center - Nairobi

                      About the role:This position of Communication and Media Specialist will:Coordinate the internal communications messages to guarantee delivery of the information throughout the center, including the organization of related activities for same.Coordinates the development and implementation of headquarter-based communications media plans to promote brand visibility in the countries where CIP works u...

                      30+ days agofindojobs.ke
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                      Customer Service Agent at Chupa Chap Ltd

                      Chupa Chap - Nakuru

                        Chupa Chap Limited is your go-to party partner! Fast, affordable drink delivery and we ll even host the bar for you. Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regardi...

                        30+ days agojobwebkenya.com
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                        Communication and Media Specialist at International Potato Center

                        International Potato Center - Nairobi

                          The International Potato Center, known by its Spanish acronym CIP, was founded in 1971 as a root and tuber research-for-development institution delivering sustainable solutions to the pressing world problems of hunger, poverty, and the degradation of natural resources About the role: This position of Communication and Media Specialist will: Coordinate the internal communications messages to guara...

                          30+ days agojobwebkenya.com
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                          Communication and Media Specialist

                          The International Potato Center CIP - Nairobi

                            Coordinate the internal communications messages to guarantee delivery of the information throughout the center, including the organization of related activities for same.Coordinates the development and implementation of headquarter-based communications media plans to promote brand visibility in the countries where CIP works using tools like social media, web updates, print material and other form...

                            30+ days agofuzu.com
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                            Communication And Media Specialist

                            International Potato Center - Nairobi

                              The International Potato Center (CIP) is lookingfor a dynamic and experiencedCommunication and Media Specialist, to The Communication andMedia Specialist will be based in Nairobi and will be supervised by the Head ofCommunication and Public Awareness.About CIPCIP, a member of the One CGIAR, a global research partnershipfor a food-secure future. One CGIAR science is dedicated to transforming food,...

                              30+ days agofindojobs.ke
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                              Centre Manager Telemarketing Unit at Absa Bank Limited

                              Absa Bank - Nairobi

                                Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

                                30+ days agojobwebkenya.com
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                                Ict Officers (Call Center Agent) - 3 Posts At Baringo County Government

                                Baringo County Government - Baringo

                                  Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...

                                  30+ days agofindojobs.ke
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                                  Centre Manager Telemarketing Unit At Absa Bank Limited

                                  Absa Bank - Nairobi

                                    Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coaching and developing staff within Hub and Spoke, The process requires careful daily coordination, cash planning, forecasting and management and would need to use a nodal optimization tool to ensure most effective cash management. Ensure t...

                                    30+ days agofindojobs.ke
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                                    Head of Customer Experience at ENGIE

                                    ENGIE - Nairobi

                                      ENGIE is a leading world group that provides low-carbon energy. Our group is a global reference in low-carbon energy and services. Purpose/Mission The Customer Experience Department leads Support excellence through a smart customer journey and insightful & responsive analysis. The department creates & manages against a strategy and plan that speaks to the wider Group and Country strategic objecti...

                                      30+ days agojobwebkenya.com
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                                      Centre Manager Telemarketing Unit at Absa Bank Limited

                                      Absa Bank - Nairobi

                                        Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Job Summary To maximise the customer experience by ensuring that continuous quick and efficient service is delivered to all Cash Customers through mentoring, coa...

                                        30+ days agojobwebkenya.com
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                                        Client Experience Officer Job - Corporate Staffing Services

                                        Imara Hospital - Nairobi

                                          Customer Service Jobs In KenyaImara Hospital is a fast-growing healthcare facility located in Embu county, that is on track to be the lead healthcare brand in Mt. Kenya in the next few years. The hospital is on a mission to create better lives for people living in underserved areas, by providing affordable world-class healthcare with compassion, through service excellence. The hospital has launch...

                                          30+ days agocorporatestaffing.co.ke
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                                          Customer Service Executive Nyeri at Africare

                                          Africare - Nyeri

                                            Africare is one of the most experienced and largest African-American led non-profit international development organizations, and we are leaders in development assistance to Africa. Since our founding in 1970, Africare has delivered more than $1 billion in assistance to tens of millions of men, women and children across the African continent. JOB PURPOSE Working closely with the Centre Manager, Ph...

                                            30+ days agojobwebkenya.com
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                                            Campaign Lead at Acorn Holdings Africa

                                            Jobs in Kenya - Nairobi

                                              Job Description Must have skills Understanding Technology Customer Service Orientation Marketing/Brand and Communication Orientation Job Role Purpose of the Job The main responsibility of a Campaign Lead is to guarantee the attainment of marketing campaign goals. They collaborate with the Call Centre and Marketing departments in crafting, executing, and overseeing campaign performance while offer...

                                              30+ days agokazitoday.com
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                                              Campaign Lead at Acorn Holdings Africa

                                              Acorn Holdings Africa - Nairobi

                                                Acorn believes its integrated real estate platform adds value for our investors and other stakeholders. It is an essential enabler to deliver and manage rental housing, while providing access to capital to drive scale, so that investors can benefit from economies. Purpose of the Job The main responsibility of a Campaign Lead is to guarantee the attainment of marketing campaign goals. They collabo...

                                                30+ days agojobwebkenya.com
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                                                Digital Call Center Agent at Yehu Microfinance Services Limited

                                                Yehu Microfinance Services - Mombasa

                                                  Our Story Genesis of Yehu and Its brief history Yehu Microfinance began as a project of CHOICE Humanitarian in 1998 with 300 female members in a small rural village in the Kwale County, Kikoneni located in the former (before the promulgation of the new Constitution) Coast Province of Kenya. The initial group was formed to mobilize savings among its members to inculcate the saving culture, though ...

                                                  30+ days agojobwebkenya.com
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