Chupa Chap Limited is your go-to party partner! Fast, affordable drink delivery and we ll even host the bar for you. Department: Customer Service. Reporting To: Customer Service Manager. Working Hours: 24hrs (Shift Based) Responsibilities: 1. Customer Interaction: Handle incoming customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information regardi...
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. Position Summary The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...
iSON Xperiences is a specialist in proactive customer engagement and customer xperience management, partnering with leading brands to optimize their customer xperience, revenue generation and business process management across the enterprise. POSITION SUMMARY The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respecti...
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...
About the Role:BURN is seeking a skilled and experienced Data Engineer or Data Pipeline System Designer to develop & deploy the articulated solution. The role involves designing and deploying an end-to-end data pipeline system that centralizes data from various sources and enables data professionals to easily query the data. Additionally, the system should allow users to easily pull up all releva...
Lafayette Resources is a Human Capital, and Business Consulting Company, providing an array of top level consulting services. At Lafayette Resources, we are Bold and Tenacious, we love to take on big challenges and win, and we always partner closely with our clients in providing long lasting business solutions. We are Ambitious, Restless, highly Energized, and Passionate about what we do. Summary...
Are you Customer Service Professional who is ready to take a significant career move?We are seeking to fill the position of Customer Service Booker for our client in the manufacturing sector.Our Client is a leading paint manufacturer with over 45 years' experience in the manufacture of paint and paint related products. Over the years the company has expanded its offering from the initial Economy ...
About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...
About SunCulture Founded in 2012, SunCulture s Vision is to build a world where people take control of their environment in rewarding and sustainable ways. SunCulture does this by developing and commercializing life changing technology that solves the biggest daily challenges for the world s 570 million smallholder farming households. We are the largest distributor of solar water pumps / solar ir...
Salary: Kshs 30k, Our client is a leading tour operator in Kenya and the best tour and travel agency for safaris packages. They are looking to hire a Customer Service Representative who will handle all aspects of customer service including customer communication, enquiry handling, customer relations, complaints handling and ensure high quality services to customers in accordance with the best pra...
About the Role:BURN isseeking a skilled and experienced Data Engineer or Data Pipeline System Designer to develop & deploy the articulated solution. The role involves designing and deploying an end-to-end data pipeline system that centralizes data from various sources and enables data professionals to easily query the data. Additionally, the system should allow users to easily pull up all relevan...
About the Role: BURN is seeking a skilled and experienced Data Engineer or Data Pipeline System Designer to develop & deploy the articulated solution. The role involves designing and deploying an end-to-end data pipeline system that centralizes data from various sources and enables data professionals to easily query the data. Additionally, the system should allow users to easily pull up all relev...
Established in 2019, the Alliance of Bioversity International and the International Center for Tropical Agriculture (CIAT) was created to address these four crises, maximizing impact for change at key points in the food system. REF:103496- Intern-IT Operations & Service Desk About the position The Intern will perform IT Operations and Service Desk tasks using established standard operating proced...
Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...
Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...
Job Description General Work experience 2 years of experience in some of the following industry / application verticals: Chat-Box / Visitor Engagement Customer services and call-center systems Admin Dashboard Banking or mobile money account management Rental or fleet management Familiarity: DevOps processes and GitHub operations Familiarity: mainstream cloud computing platform: AWS, Microsoft Azu...
Responsibility Junior developer to work with Omnivoltaic global development team. Main area of work will be web- based applications in the general area of UX/UI, and with specific focus on e-Commerce and digital marketing. Candidate Profile Education: Undergraduate degree or above: computer software, communication network, microelectronics, applied mathematics or similar majors. Specific Technolo...
The leading recruitment & training firm, specializing in the placement of candidates with clients around the world. Responsibility Junior developer to work with Omnivoltaic global development team. Main area of work will be web- based applications in the general area of UX/UI, and with specific focus on e-Commerce and digital marketing. Candidate Profile Education: Undergraduate degree or above: ...
Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...
What you'll do We're looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a call center. You will be required to guide the staff on how to handle issues raised by customers in a timely and efficient manner. Be able to plan and strategize on how the de...
M-Paya is a technology platform offering mobile and electronic payments processing. Established in 2007, Our business is to provide financial technology products and services What you ll do We re looking to add a Call Centre Manager who will oversee the operations of our call center and Manage the customer service personnel. The candidate should have an understanding of the daily operations of a ...
PURPOSE: To provide general customer service in respect to medical business customers. PRIMARY RESPONSIBILITIES: Receive and respond to Medical emergency lines and ensure 24 hour coverage. Resolve customers' communication through electronic and physical channels (Emails and walk in clients). Issuance of both in and outpatient approvals for admissible requests for insured members. Communication to...
Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...
Our Client Sense of Africa is the leading Destination Management Company in Africa, with offices in Kenya, Tanzania, Uganda, Botswana, Namibia, and South Africa. We are a client-focused company that believes in human-to-human business partnerships backed by sound systems and processes, with personalized services and excellent products that are supported by very competitive prices while offering e...