call center analyst

Our Company Our work is not just about setting up an internet cable in your house, its about helping you open up to new opportunities for entertainment, education, work, and social connections, which come through the internet. Weve been doing this since 2012, when our company was originally founded at the foothills of Mount Kenya, in Nanyuki. Today, we have expanded our coverage to 16 counties, 7...

We are currently seeking a highly motivated and skilled Bilingual Call Center Representative proficient in both English and Spanish to join our dynamic team. This role will involve handling customer inquiries, resolving issues, and providing outstanding support via phone, email, and other communication channels.Job DescriptionRespond promptly and professionally to inbound and outbound calls, emai...

Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children s Hospital and The Columbus Dispatch Summary We are currently seeking a...

Customer Service Jobs In Kenya.About the RoleAct as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for delivering a best-in-class support experience, handling merchant s queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention.Key Duties and Responsibilities:Sales enablement Bui...

Lipa Later is a risk free, point of sale credit option that allows retailers to sell goods and services to consumers with repayments made in affordable monthly instalments. It is the leading third party instalment plan for retailers in East Africa currently operating in Kenya and Rwanda Summary Act as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for ...

Respond promptly and professionally to inbound and outbound calls, emails, and chats from customers in both English and Spanish.Provide accurate information and assistance regarding products/services, pricing, orders, and other inquiries.Address customer concerns, complaints, and escalations with empathy and efficiency.Process orders, returns, and exchanges accurately and by company policies.Main...