Tue Feb 20 2024 11:00:12 GMT+0000 (Coordinated Universal Time)

Call center agent requirements

German Speaking Call Centre Agents

Toplevelmanagement - Nairobi

    Position:German Speaking Call Centre Agent Language Requirement: Level Proficiency B2 and above Location: Nairobi Can you speak, write, listen or read German? Are you fluent in German? We want you to be a part of our client's dynamic team! Why Join Us: Exciting Opportunities: Join a fast-growing company with room for advancement. Multicultural Environment: Work in an inclusive and diverse workpla...

    19 days agofindojobs.ke
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    Call Center Agent

    Nairobi

      Responsible To:Call Center Supervisor OVERALL JOB PURPOSE Main duties and responsibilities Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with caller...

      30+ days agofindojobs.ke
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      Ict Officers (Call Center Agent) - 3 Posts At Baringo County Government

      Baringo County Government - Baringo

        Job Details/Description Duties and responsibilities Manage inbound and outbound calls Develop and follow various communication scripts when speaking to clients on specific areas; Handle daily customer engagement; Identify customer needs , answer questions and solve problems according to defined criteria; Operationalize the Customer Relationship Management (CRM) systems; Handle interaction and pro...

        30+ days agofindojobs.ke
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        Call Centre Nurse Aide At Old Mutual Kenya

        Old Mutual Kenya - Nairobi

          Job Description The Information Centre Care Agent is responsible for managing all incoming calls to the OLD MUTUAL Medical emergency hotlines. KEY TASKS AND RESPONSIBILITIES Answer incoming telephone calls into the Call Center in a professional manner at all times Working with providers and the OLD MUTUAL Case management team to manage the admission and discharge process of OLD MUTUAL Members Man...

          30+ days agofindojobs.ke
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          Call Centre Nurse Aide at Old Mutual Kenya

          Old Mutual Kenya - Nairobi

            Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the OL...

            30+ days agojobwebkenya.com
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            Call Center BPO Manager at Flexi-Personnel

            FlexiPersonnel - Nairobi

              Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and...

              30+ days agojobwebkenya.com
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              Data Verification Quality Assurance Agent at Apollo Agriculture

              Apollo Agriculture - Nairobi

                Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. About The Role Apollo Agriculture is seeking highly motivated and...

                30+ days agojobwebkenya.com
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                Digital Call Center Agent at Yehu Microfinance Services Limited

                Yehu Microfinance Services - Mombasa

                  Our Story Genesis of Yehu and Its brief history Yehu Microfinance began as a project of CHOICE Humanitarian in 1998 with 300 female members in a small rural village in the Kwale County, Kikoneni located in the former (before the promulgation of the new Constitution) Coast Province of Kenya. The initial group was formed to mobilize savings among its members to inculcate the saving culture, though ...

                  30+ days agojobwebkenya.com
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                  Call Center Trainee/Agent at Salix Data

                  Salix Data - Nairobi

                    SALIX has a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in our region, including all local Fortune 500 companies, and many regional leaders, such as Cincinnati Children s Hospital and The Columbus Dispatch. Responsibilities The holder of th...

                    30+ days agojobwebkenya.com
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                    Call Centre Nurse Aide at Old Mutual Kenya

                    Old Mutual Kenya - Nairobi

                      Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. SUMMARY The Information Centre Care Agent is responsible for managing all incoming calls to the Ol...

                      30+ days agojobwebkenya.com
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                      Agrodealer Success Agents - 10 Positions at Apollo Agriculture

                      Jobs in Kenya - Nairobi

                        Job Description About the Role We're looking for qualified and enthusiastic customer experience and account management rockstars to join our Agrodealer Success Team. As an Agrodealer Success Agent, you will be responsible for managing the partner (agrodealer) and customer (farmer) experiences. You will be tasked with end-to-end partner support, which includes ensuring that our partners receive ne...

                        30+ days agokazitoday.com
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                        Agrodealer Success Agents 10 Positions at Apollo Agriculture

                        Apollo Agriculture - Nairobi

                          Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. About the Role We re looking for qualified and enthusiastic custo...

                          30+ days agojobwebkenya.com
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                          Field Escalation Agents at Apollo Agriculture

                          Apollo Agriculture - Nairobi

                            Apollo helps farmers in emerging markets increase their profits. We use agronomic machine learning, remote sensing, and mobile technology to help farmers access credit, high-quality farm inputs, and customized advice. Our first product is a customized package of farm inputs, farming advice, and credit delivered to farmers in Kenya. Summary Apollo Agriculture is seeking Field Escalation Agents to ...

                            30+ days agojobwebkenya.com
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                            Call Centre Agent Job - Corporate Staffing Services

                            Nairobi

                              Administration Jobs In Kenya. Call Centre Agent, Madison General Insurance Kenya Limited. Madison General Insurance Kenya Limited, a subsidiary of Madison Group and a leading provider of general insurance products throughout Kenya, is recruiting for the above position. The Role Key responsibilities To pick all calls directed to the medical call center and assign them to the relevant people; and h...

                              30+ days agocorporatestaffing.co.ke
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                              Commission Based Call Center Agent

                              4G Capital - Nairobi

                                To manage work queues to ensure all delinquent queues are actioned.All call information to be captured accurately.Make contact with defaulting customers by calling them with an aim of negotiating a settlement of the arrearsMonitoring collection accounts allocated on a daily basis and taking appropriate actions to ensure that the collection portfolio remains within acceptable limits through the ap...

                                30+ days agofuzu.com
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                                Call Centre Agent

                                Old Mutual - Nairobi

                                  Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual.KEY TASKS AND RESPONSIBILITIESAlways answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clien...

                                  30+ days agofindojobs.ke
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                                  Call Center Agent (Vendors) At Lipa Later Limited

                                  Er - Nairobi

                                    Act as the gatekeeper of the Company, you will be our vendor's first point of contact, responsible for delivering a best-in-class support experience, handling merchant's queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention. Key Duties and Responsibilities: Sales enablement Build relationships with vendors trading all o...

                                    30+ days agofindojobs.ke
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                                    Call Centre Agent

                                    Old Mutual - Nairobi

                                      Always answer incoming telephone calls into the Call Center in a professional manner.Provides information to customers via Old Mutual approved resources.Completes accurate and timely documentation of all services provided to callers.Assist clients with I-invest Account activation & Pin ResetsEscalate / liaise with other teams on any issues which require further consultation.Support the branches a...

                                      30+ days agofuzu.com
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                                      Call Centre Agent at Old Mutual Kenya

                                      Old Mutual Kenya - Nairobi

                                        Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries. Summary The Call Centre Care Agent is responsible for managing all incoming calls and client reque...

                                        30+ days agojobwebkenya.com
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                                        Call Center Agent (Vendors) at Lipa Later Limited

                                        Lipa Later - Nairobi

                                          Lipa Later is a risk free, point of sale credit option that allows retailers to sell goods and services to consumers with repayments made in affordable monthly instalments. It is the leading third party instalment plan for retailers in East Africa currently operating in Kenya and Rwanda Summary Act as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for ...

                                          30+ days agojobwebkenya.com
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                                          Customer Service Call Centre Agents at BBOXX

                                          BBOXX - Gitothua, Ruiru

                                            BBOXX designs, manufactures, distributes and finances innovative plug & play solar systems to improve access to energy across Africa and the developing world. More than 70,000 BBOXX products have been sold in more than 35 countries, improving the lives of more than 350,000 people. Reports to: Customer Service Call Centre Supervisor Purpose: Make outgoing calls to customers across BBOXX portfolio,...

                                            30+ days agojobwebkenya.com
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                                            Call Centre Agent Job Old Mutual - Corporate Staffing Services

                                            Old Mutual - Nairobi

                                              Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The Call Centre Care Agent is responsible for managing all incoming calls and client requests to the Old Mutual. Key Tasks And Responsibilities Always answer incoming telephone calls into the Call Center in a professional manner. Provides information to customers via Old Mutual approved ...

                                              30+ days agocorporatestaffing.co.ke
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                                              Call Center Agents Job - Corporate Staffing Services

                                              Lipa Later - Nairobi

                                                Customer Service Jobs In Kenya.About the RoleAct as the gatekeeper of the Company, you will be our vendor s first point of contact, responsible for delivering a best-in-class support experience, handling merchant s queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention.Key Duties and Responsibilities:Sales enablement Bui...

                                                30+ days agocorporatestaffing.co.ke
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                                                Call Center Representative

                                                Nairobi

                                                  We at Digital Point and Marketing Agency, are looking to employ the most knowledgeable professionals to interact with our valued clients, who are looking to have their questions and concerns answered swiftly. We're looking for a highly skilled call center representative to join Digital Point and Marketing Agency team, managing a large volume of inbound and outbound calls. The ideal candidate will...

                                                  13 days agofindojobs.ke
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                                                  Job Title
                                                  • Customer Service
                                                  • Call Center Agent
                                                  Location
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                                                  • Kisumu
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                                                  • Migori
                                                  • Makueni County
                                                  • Embu
                                                  • Kericho
                                                  Job Scope
                                                  • Full-time
                                                  • Part-time
                                                  Job type
                                                  • Contract
                                                  • Internship
                                                  • Permanent
                                                  • Temporary
                                                  • Voluntary