YOUR MISSIONWe are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo.THE JOURNEYBe responsible for the effective operation of Customer Service hubs providing service to ...
The Coca-Cola Company, which is headquartered in Atlanta, Georgia, is an American multinational beverage corporation, and manufacturer, retailer, and marketer of nonalcoholic beverage concentrates and syrups. Position Overview: This role is responsible for partnering with the Senior Director, Operations Finance for East and Central Africa Franchise (ECAF), Franchise Senior Director/ Directors/ Se...
Principle Accountabilities Achieve growth of the branch asset and liability book to ensure the growth of the branch and increase profits. Oversee the operations of the branch to ensure compliance with laid down policies and procedures. Directing, motivating, and developing staff so as to ensure a branch succession plan for branch continuity is in place. Appraising and reviewing staff performance ...
What we are looking for We are looking for an exceptional Senior Business Development Manager with a proven experience within the Kenyan market, and excels in operationalizing strategic initiatives to drive business success. The ideal candidate will have extensive experience in sales, trade marketing, distribution, and business development, coupled with a demonstrated ability to support our growt...
Role Overview.As a Fleet Manager within our esteemed school department, you will assume a pivotal role in the effective management and coordination of our fleet operations. By collaborating closely with school administrators, drivers, and support staff, you will orchestrate the seamless and efficient operation of our transportation services. From meticulous scheduling and route optimization to me...
YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer Service helps Clients, Glovers and Partners through different channels (chat, email and phone) to solve their issues and to ensure they have an excellent experience with Glovo. THE JOURNEY Be responsible for the effective operation of Customer Service hubs providing service ...
Mwananchi Credit Limited was incorporated as a private limited company under the Companies Act (Cap 486) of the Laws of Kenya. It initially started operations under the names Mwananchi Microlink Ltd which was incorporated on 15th April 2010. On 10th January 2012, it later changed its names to Mwananchi Credit Limited. Work Experience Minimum of 15 years as a branch manager in Microfinance Sector....
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Achieve growth of the branch asset and liability book to ensure the growth of the branch and increase profits. Oversee the operations of the branch to ensure compliance with laid d...
Glovo is a Spanish start-up founded in Barcelona in 2015. It is an on-demand courier service that purchases, picks up, and delivers products ordered through its mobile app. 1 It aspires to be a multi-category lifestyle app with food delivery being the most popular offering YOUR MISSION We are looking for a Manager to lead the Customer Service operations in SSA Sub-Saharan Africa. Glovo Customer S...
SokoFresh is a leading player in the agriculture and renewable energy in East Africa. We are lookingto unlock the benefits of cold storage at first mile through a bundled offering of cold storage andmarket linkage. We are committed to revolutionizing the agriculture sector through innovativesolutions, sustainable practices, and a deep understanding of the International, regional, and localmarkets...
VisionFund's work seeks to end intergenerational poverty through financial products and services. We're about the long-term change that ensures children can break free of the poverty cycle, for good.By supporting people and communities living in poverty to develop and grow their livelihoods, VisionFund is catalysing sustainable economic growth to break the cycle of poverty, so that children can r...
Job Description Role overview To Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units. The incumbent will: Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs. Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, m...
MARAMOJA is leading a revolutionary movement toward a socially-powered on-demand economy, built on Africa s core values of trust and relationships. Role Overview. As a Fleet Manager within our esteemed school department, you will assume a pivotal role in the effective management and coordination of our fleet operations. By collaborating closely with school administrators, drivers, and support sta...
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya incorporated with effect from January 1, 2016 and all KCB s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. Key Accountabilities (Duties and Responsibilities...
MARAMOJA is leading a revolutionary movement toward a socially-powered on-demand economy, built on Africa's core values of trust and relationships.Role Overview. As a Fleet Manager within our esteemed school department, you will assume a pivotal role in the effective management and coordination of our fleet operations. By collaborating closely with school administrators, drivers, and support staf...
Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager(Upstream Energy Market), who will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of upstream energy projects.This position requires cooperation and planning with bus...
Job Description Our Client in the energy, manufacturing and mining sectors is looking to hire a Business Development Manager(Upstream Energy Market), who will be responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders, and contributing to the successful execution of upstream energy projects. This position requires cooperation and ...
Purpose The job holder is responsible for the overall management of the Branch operations to achieve and maintain good customer relations, operational efficiency and compliance with operational guidelines and procedures. Primary Responsibilities Conduct daily, weekly and monthly review of operations reports to ensure exceptions are acted upon or escalated within acceptable time frames. Approve ne...
Business Analyst Job Description: As a Business Analyst you will play a pivotal role in ensuring the successful integration and adoption of technology within the organization. Your primary responsibility will be to bridge the gap between business needs and technological solutions, thereby facilitating the seamless implementation and utilization of the electronic cargo tracking system. Key Respons...
RoleoverviewTo Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units.The incumbent will:Operational Efficiency: Streamlining processes and workflows to enhance overall efficiency and reduce operational costs.Regulatory Compliance: Ensuring that all operations adhere to industry regulations and compliance standards, minimizing legal risks...
JUMIA is an e-commerce startup with an aim to mimic Amazon s success by delivering a wide range of items, from toys to generators across the African continent. Shortly after the startup of the business in Nigeria, JUMIA launched warehouses in four other growing countries which include: Egypt, Morocco, Kenya and Cote d Ivoire. Key Responsibilities Review current customer service processes and coll...
Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client a Training and Consulting company that focuses on performance improvement for organizations is seeking to hire a to be based in Nairobi, Kenya. The successful candid...
Manage the Security Solutions Business Unit to deliver exceptional value to our client with a clear focus on service delivery and customer support.Lead in the development and controlling of budgets for security operations and monitor expensesDevelop organizational arrangements, systems and processes to enable the efficient and effective deployment of resources in line with business Quality Assura...
Cigna is a global health service company, dedicated to helping the people we serve improve their health, well-being and sense of security. Cigna has almost 40,000 employees who service over 80 million customer relationships around the world Role overview To Focus on achieving various business objectives to ensure smooth and efficient functioning of the Operations units. The incumbent will: Operat...
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