business desk

Lead and manage a team of service desk professionals, providing guidance, support, and mentorship to ensure outstanding customer service delivery.Develop and maintain service desk policies, procedures, and standards, ensuring effective and efficient operations.Monitor service desk performance, analyzing metrics to identify areas of improvement and implementing appropriate strategies to increase c...

POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping t...

Guest Reception .

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and disputed charges.Answer, record, and process all guest calls, messages, requests, questions, or concerns.Coordinate with Housekeeping to track readiness of ...

Job Description Front Desk Agent (Chinese Speaking) First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to...

Job DescriptionFirst impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it For You:Employee benefit card offering discounted rates at Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties Summary First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it For You: Employee benefit card offering dis...

Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation propertiesJob Description First impressions are everything! As a Guest Services Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it For You: Employee benefit card offer...

Job Description Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name t...

POSITION SUMMARYProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.Process all payment types such as room charges, cash, checks, debit, or credit.Process all check-outs including resolving any late and disputed charges.Answer, record, and process all guest calls, messages, requests, questions, or concerns.Coordinate with Housekeeping to tra...

Marriott International is a leading global lodging company based in Bethesda, Maryland, USA, with more than 4,100 properties in 79 countries and reported revenues of nearly $14 billion in fiscal year 2014. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott POSITION SUMMARY Process all guest check-ins by confirming reservations, ...

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymo...

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymo...

Are you an experienced and passionate leader with a knack for problem-solving? Do you thrive in a fast-paced environment and possess excellent communication skills? If so, we have the perfect opportunity for you! Our company is currently seeking a highly motivated and skilled Service Desk Manager to join our team.Responsibilities:Lead and manage a team of service desk professionals, providing gui...

Job briefWe are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.ResponsibilitiesPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of...

IT jobs Nairobi. Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.Job Ref. No. JLIL215 Role Purpose The Senior Officer Service Desk is...

EN Front Desk Agent at Fairmont Hotels & Resorts

Madison Group Limited operates through two insurance subsidiaries in Life and General Businesses and an Investment management subsidiary, all based at the Group Headquarters in Upper Hill, Madison House, Nairobi. Key Responsibilities Reporting to the Group ICT Manager, the ICT Service Desk Analyst will be responsible for the following tasks; Provide first-line technical support and troubleshootin...

Business Service Desk Analyst at d.light

North Coast Medical Training College was established in 2010 was approved by the Clinical Officers Council early 2012. The first group of students for Diploma Clinical Medicine and Surgery started in September 2012. In 2013 Nutrition and Dietetics, Community Development in Health, and Nursing are starting. Duties and Responsibilities Provide customer care and support to internal & external client...

North Coast Medical Training College was established in 2010 was approved by the Clinical Officers Council early 2012. The first group of students for Diploma Clinical Medicine and Surgery started in September 2012. In 2013 Nutrition and Dietetics, Community Development in Health, and Nursing are starting. The college is located in Bomani, Kikambala Division, Kilifi County, in between Mombasa and...

Requirements Male or female but less than 35 years old At least 02 years previous experience in a 4 or 5 star environment Verifiable training in a hospitality training institution 03 verifiable references (non-relatives) OPERA experience essential MICROS experience will be an added advantage Very presentable and 100% fluency in both written & spoken English Knowledge of a foreign language will be...

Front Desk Representative Job brief We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disci...

Job brief We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able...