britam insurance jobs

Implement the customer experience strategy in the respective branch Investigate and respond to all customer enquiries promptly at the branch level. Escalate complex queries to the appropriate functional area. Maintain a record of internal (to staff) and external (to customers) communication on Customer Service matters. Investigate and respond to all customer enquiries promptly. Carry out customer...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job purpose: Responsible for delivering an exceptional customer experience at the Britam branch level and putting the needs of every custom...

Job Purpose: Assist in underwriting and risk assessment within the set standards of service to ensure quality and timely service. Key Responsibilities: Provide information and a premium service to Britam Intermediaries, on products and services while delivering high quality service. Raising service requests within the CRM for issues that can't be resolved, and follow up/Escalate. Follow up to ens...

Job Purpose: Posting collected premiums in a timely and accurate manner and maintaining data integrity for revenue operations function as well as ensuring accurate and timely processing of premiums and effective management of general, bank and policy suspense. This also includes maintenance of good working relationship with stakeholders both internal and external. Key responsibilities: Processing...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Assist in underwriting and risk assessment within the set standards of service to ensure quality and timely service. Key Respo...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Posting collected premiums in a timely and accurate manner and maintaining data integrity for revenue operations function as w...

Job Description Job Purpose: Reporting to the Head Of SMEs & Alternate Channels, the role holder will be responsible for developing assigned channel(s), growing regional presence & diversifying product portfolio to provides sales related support to the assigned distribution channel(s) and direct business with an aim of growing the revenue and number of customers within the emerging consumer segme...

Job Purpose: The role holder will be responsible for the processing and payment of general insurance claims. Key responsibilities: Review documents and pertinent requirements regarding an insurance claim. Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary requirements of an insurance claim for non-motor. Advice claimants regarding basic matt...

Job Purpose: Providing assistance to the Assistant Manager Medical Underwriting in implementing the underwriting philosophy Key Responsibilities: Implement underwriting philosophy, strategy, process and guidelines for medical insurance business to ensure profitability and achievement of the set loss ratio targets. Analyse proposed risks and make decisions to accept or reject. Determine the rates ...

Job Purpose: Growth of IFA business to meet set annual premium targets. Key responsibilities: Secure new GI business through intermediaries. Retain existing GI business as per set objectives. Maintain excellent customer service to intermediaries and clients. Service existing business and resolve customer complaints. Follow up on renewals for general insurance business. Forward proposal forms to u...

Job Purpose: The role holder will be responsible for reviewing proposal forms, verifying client's data, assessing the proposed risk within set standards, counter-checking the terms of the policy as well and reviewing the conditions of the policy. Key responsibilities: Policy Analysis: Assess the proposed risk within set standards. Booking of retail policies and issuance of motor certificates. Rev...

Job Purpose: The role holder will be responsible for developing assigned channel branches, growing regional presence & production, diversifying product portfolio, providing sales related support to the assigned Region and procuring direct business with an aim of growing the revenue and number of customers within the emerging consumer segment. The role holder will oversee the Mt. Kenya Region & it...

Job Purpose: Responsible for management of branch operations in accordance with set SLAs. Key responsibilities: Oversee day to day running of the branch operations i.e., claims, underwriting, customer services in accordance with set SLAs. Ensure customer complaints and other enquiries are handled speedily and effectively to ensure customer satisfaction for all lines of business in line within set...

Role Description As a member of the Sales Team/Financial Advisors at Britam, you will be responsible for collaborating with clients, guiding them through their financial decisions and to enhance their understanding of different aspects of financial planning such as investment, retirement planning, insurance, amongst others. This is a full time role based in Nairobi County, Kenya and is an on-site...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: The role holder will be responsible for developing assigned channel branches, growing regional presence & production, diversif...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: The role holder will be responsible for the processing and payment of general insurance claims. Key responsibilities: Review d...

Job Purpose: Responsible for management of branch operations in accordance with set SLAs. Key responsibilities: Oversee day to day running of the branch operations i.e., claims, underwriting, customer services in accordance with set SLAs. Ensure customer complaints and other enquiries are handled speedily and effectively to ensure customer satisfaction for all lines of business in line within set...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: The role holder will be responsible for reviewing proposal forms, verifying client s data, assessing the proposed risk within ...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Reporting to the Head of SMEs & Alternate Channels, the role holder will be responsible for developing assigned channel(s), gr...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: To effectively process medical claims by verifying and updating information about submitted claims and reviewing the work proc...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Growth of medical insurance business to meet set annual premium targets. Key responsibilities: Secure new business directly or...