Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: This role supports the Group Company Secretary in providing Company Secretarial services to the subsidiaries and ensures that ...
Job Purpose:Providing assistance to the Assistant Manager Medical Underwriting in implementing the underwriting philosophyKey Responsibilities:Implement underwriting philosophy, strategy, process and guidelines for medical insurance business toensure profitability and achievement of the set loss ratio targets.Analyse proposed risks and make decisions to accept or reject.Determine the rates and te...
Job Purpose:Growth of medical insurance business to meet set annual premium targets.Key responsibilities:Secure new business directly or through intermediaries in all the business channels.Maintain excellent customer service to intermediaries and clients.Service existing business.Follow up on renewals for medical insurance business.Forward proposal forms and all KYC documents to underwriting depa...
Job Purpose:To effectively process medical claims by verifying and updating information about submitted claims and reviewing the work processes required to determine reimbursement. This includes verifying submitted claims, assessing reimbursement policies, performing reconciliation with claims estimates, and conducting payment negotiations and providing support on the process of medical claims.Ke...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Providing assistance to the Assistant Manager Medical Underwriting in implementing the underwriting philosophy Key Responsibil...
Job Purpose:Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration)Interact with clients and service pro...
Job Purpose:The role holder will be responsible for Accounts payable, Receipting, Reinsurance, Fixed assets, Taxation, Intercompany, bank and general ledger reconciliations. Key responsibilities:Perform monthly reconciliation for all debtor balances between the Line of Business system & ERP.Prepare monthly debtors report & ensure the debt is aged accordingly.Share uncollectable debt with the appo...
Job Purpose:Reviewing proposal forms, verifying client's data, assessing the proposed risk within set standards, counter checking the terms of the policy as well as reviewing the conditions of the policyKey responsibilities:Assess the proposed risk within set standards.SLA management with the support functions (finance, IT, operations).Data collection and analysis.Risk Assessment and loss ratio r...
Job Purpose:Controlling and Managing policies through case management to ensure quality and cost effective care., client service, processing and payment of EMC claims.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration).Interact with clients and service providers to ensure that the care is given within policy guidelines.Revie...
Job Purpose:Controlling and Managing policies through case management to ensure quality and cost effective care, client service, provider management, processing and payment of claims.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration).Interact with clients and service providers to ensure that the care is given within policy ...
Job Purpose:Co-ordinate activities and support services within the Business Processing and compliance maintaining prompt, efficient and effective operational support.Key responsibilities:Process all policies new and renewal as per SLA and within the set guidelines.Preparation of data upload files- Benefit set up and Member upload files and ensure set up of correct benefits for each corporate sche...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the po...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: The role holder will be responsible for Accounts payable, Receipting, Reinsurance, Fixed assets, Taxation, Intercompany, bank ...
Job purpose:The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as necessary. Provide timely and appropriate responses to clients and/or assign tickets to the right person or department.Key responsibilities:Handling customer queries, complaints, instructions received through call and email communication.Interact with clients, inter...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Reviewing proposal forms, verifying client s data, assessing the proposed risk within set standards, counter checking the term...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Controlling and Managing policies through case management to ensure quality and cost effective care., client service, processi...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Controlling and Managing policies through case management to ensure quality and cost effective care, client service, provider ...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job Purpose: Co-ordinate activities and support services within the Business Processing and compliance maintaining prompt, efficient and ef...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Job purpose: The role holder will be responsible for answering calls in a professional and informative manner and CRM case logging as neces...
Job Purpose: Co-ordinate activities and support services within the Business Processing and compliance maintaining prompt, efficient and effective operational support. Key responsibilities: Process all policies new and renewal as per SLA and within the set guidelines. Preparation of data upload files- Benefit set up and Member upload files and ensure set up of correct benefits for each corporate ...
Products pricing.Financial operational leakages and optimization.Non-Investments financial KRIs monitoring i.e. insurance, credit risks.Revenue assurance.Compliance Risk Management.
Job Purpose:Strategic Purpose:This role will coordinate the management of risk management and compliance objectives across the region to help the businesses achieve their strategies and objectives. Be the centre of excellence as the Financial Controls Specialist and oversee best practice in: Products pricing. Financial operational leakages and optimization.Non-Investments financial KRIs monitorin...
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. Strategic Purpose: This role will coordinate the management of risk management and compliance objectives across the region to help the busi...
Implement the customer experience strategy in the respective branch Investigate and respond to all customer enquiries promptly at the branch level. Escalate complex queries to the appropriate functional area. Maintain a record of internal (to staff) and external (to customers) communication on Customer Service matters. Investigate and respond to all customer enquiries promptly. Carry out customer...