britam careers

Job PurposeThe Head of Marketing will be responsible for oversight of marketing and communications strategies. Plan, coordinate and oversee implementation of marketing activities and campaigns, communicating the marketing plans and setting short-term and long-term department goals. The role will work in collaboration with segment leaders to deliver business growth that leads to higher profitabili...

Job Purpose: The role holder will be responsible for the processing and payment of general insurance claims. Key responsibilities: Review documents and pertinent requirements regarding an insurance claim. Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary requirements of an insurance claim for non-motor. Advice claimants regarding basic matt...

Job Purpose:Providing assistance to the Assistant Manager Medical Underwriting in implementing the underwriting philosophyKey Responsibilities:Implement underwriting philosophy, strategy, process and guidelines for medical insurance business toensure profitability and achievement of the set loss ratio targets.Analyse proposed risks and make decisions to accept or reject.Determine the rates and te...

Job Purpose:Reporting to the Claims Manager, the incumbent will be responsible for customer satisfaction by increased personal contact with clients in hospital and reduce turnaround time in processing of medical claims and enhance cost effective care of medical claims.Key responsibilities:Posting reimbursements and provider invoice details into the Mashinani System.Maintain close contact with app...

Job Purpose:This role will provide support to the Director Legal and Group Company Secretary to ensure professional interface and superior customer service from the Director's office.Key responsibilities:Manage the Director's work operations by documenting and communicating needed actions to business leaders, EXCO, Management and other stakeholders.Proactively determine continuing needs of the Di...

Job Purpose:Work within the Partnership and Digital department to identify requirements, design and develop solutions (database design, workflows, user/data interfaces, integrations) and 3 rd line support of business Applications ranging from user analysis, design and development to implementation and maintenance.Key responsibilities:Champion the development of digital solutions by carrying out b...

Job Purpose:Undertaking research across asset classes to inform investment decisions. Key Responsibilities:Perform analysis to come up with financial models on prospective investment opportunities and recommend investment decisions. Derive capital market expectations. Conducting market research across industries and gather market intelligence to enhance management of client funds. Participating i...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi Job purpose: Responsible for delivering an exceptional customer experience at the Britam branch level and putting the needs of every custome...

Job Purpose: The role holder will be responsible for reviewing proposal forms, verifying client's data, assessing the proposed risk within set standards, counter-checking the terms of the policy as well and reviewing the conditions of the policy. Key responsibilities: Policy Analysis: Assess the proposed risk within set standards. Booking of retail policies and issuance of motor certificates. Rev...

Job Purpose:Reviewing proposal forms, verifying client's data, assessing the proposed risk within set standards, counter checking the terms of the policy as well as reviewing the conditions of the policyKey responsibilities:Assess the proposed risk within set standards.SLA management with the support functions (finance, IT, operations).Data collection and analysis.Risk Assessment and loss ratio r...

Implement the customer experience strategy in the respective branch Investigate and respond to all customer enquiries promptly at the branch level. Escalate complex queries to the appropriate functional area. Maintain a record of internal (to staff) and external (to customers) communication on Customer Service matters. Investigate and respond to all customer enquiries promptly. Carry out customer...

Job Purpose:The job holder will be responsible for administration of group life and credit life business.Key responsibilities:Reconcile member details with existing data whenever there are changes to scheme membership e.g. changes in salary, addition or exit of scheme members.Ensure that primary reconciliations of payments, payables and receivables between the client and related parties with resp...

Job Purpose:The role holder will be responsible for Accounts payable, Receipting, Reinsurance, Fixed assets, Taxation, Intercompany, bank and general ledger reconciliations. Key responsibilities:Perform monthly reconciliation for all debtor balances between the Line of Business system & ERP.Prepare monthly debtors report & ensure the debt is aged accordingly.Share uncollectable debt with the appo...

Job Purpose:Reporting to the Team Leader Corporate Care Management, The role holder will be responsible for control and managing of the policy cycle through pre-authorization and case management, to ensure quality and cost effective care.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration)Interact with clients and service pro...

Job Purpose:Growth of medical insurance business to meet set annual premium targets.Key responsibilities:Secure new business directly or through intermediaries in all the business channels.Maintain excellent customer service to intermediaries and clients.Service existing business.Follow up on renewals for medical insurance business.Forward proposal forms and all KYC documents to underwriting depa...

Job Purpose: Growth of IFA business to meet set annual premium targets. Key responsibilities: Secure new GI business through intermediaries. Retain existing GI business as per set objectives. Maintain excellent customer service to intermediaries and clients. Service existing business and resolve customer complaints. Follow up on renewals for general insurance business. Forward proposal forms to u...

Job Purpose:To effectively process medical claims by verifying and updating information about submitted claims and reviewing the work processes required to determine reimbursement. This includes verifying submitted claims, assessing reimbursement policies, performing reconciliation with claims estimates, and conducting payment negotiations and providing support on the process of medical claims.Ke...

Job Purpose:Reporting to the Head of Emerging Consumers Innovation, the role holder will be responsible for developing assigned channel(s), managing property insurance initiatives, and growing regional presence & diversifying product portfolio to provide sales and operations related support growth of climate insurance with an aim of growing the revenue and number of customers within the emerging ...

Job Purpose:Growth of IFA business to meet set annual premium targets.Key responsibilities:Secure new GI business through intermediaries.Retain existing GI business as per set objectives.Maintain excellent customer service to intermediaries and clients.Service existing business and resolve customer complaints.Follow up on renewals for general insurance business.Forward proposal forms to underwrit...

Job Purpose:Controlling and Managing policies through case management to ensure quality and cost effective care, client service, provider management, processing and payment of claims.Key responsibilities:Set the appropriate parameters for each admission (claim reserve, initial authorized cost and duration).Interact with clients and service providers to ensure that the care is given within policy ...

Job Purpose:The job holder shall actively manage, support branches, financial advisors (FA) and entire network meet their Asset management targets. The person is key to ensure an increase in the number of financial advisors selling BAM products 80% of all the FAs. The role requires working with other departments within BAM to ensure smooth and efficient client & intermediary service standards. Ke...

Job purpose:Responsible for delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process.Key responsibilities:Provide information and a premium service to Britam Intermediaries, on products and services while delivering high quality service.Prepare quotations as per authority matrix.Approve GI New bu...

Job Purpose:Reporting to the Manager in charge of Centralized Legal, the purpose of this role is to assist the Manager in the provision of legal support to the centralized Legal segment and the effective management of legal risks.Key responsibilities:Draft, Negotiate and Review contracts or other legal documentation and assess legal implications that need to be brought to the attention of managem...

Job Purpose: Work with other departments within the Group to identify requirements and develop Mobile solutions (database design, workflows, user/data interfaces, integrations) and design, development and 3 rd line support of business Applications, ranging from user analysis, design and development to implementation and maintenance. Key responsibilities: Build mobile Application wireframes and UX...