branch managers responsibilities

Job Purpose The job holder will be responsible for supporting the Operations Manager and the Branch Manager to deliver best in class customer service to customers to maximize relationship building through managing the Service Delivery function (Customer Service and Tellering) in the branch to ensure the delivery of quality service to customers, the projection of a professional and warm image, mai...

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality. It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice. JOB PURPOSE The job holder ...

Rentokil Initial: Rentokil Initial is a global services company that employs over 54,000 colleagues across 84 countries. Our company is constantly pushing the boundaries of technology and innovation to protect people and improve their lives. We specialize in pest control and hygiene improvement. Our expertise in these fields is backed by our commitment to training, science, innovation, and techno...

Rentokil Initial: is a global services company that employs over 54,000 colleagues across 84 countries. Our company is constantly pushing the boundaries of technology and innovation to protect people and improve their lives. We specialize in pest control and hygiene improvement. Our expertise in these fields is backed by our commitment to training, science, innovation, and technology.We believe i...

AAR Insurance is a licensed financial services provider in Kenya and a member of the Association of Kenya Insurers (AKI) with presence across the country through its intensive branch and broker network. Overall Purpose of the Job To ensure the provision of high-quality customer service with respect to medical and non-medical business customers. Key Responsibilities Handling customers queries, com...

The primary duty of this role is to guide, organize, and cultivate a driven team of individuals and teams, ensuring that they deliver exceptional service to our customers. Additionally, the role focuses on optimizing branch service performance and ensuring compliance with all internal and external policies and legislative regulations.Your Day-to-day Responsibilities Will IncludeAgree individual a...

Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank s policy, procedures and guidelines. This is done in addition to ensurin...

Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities: Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and...

Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. Summary The primary duty of this role is to guide, organize, and cultivate a driven team...

Izwe Africa Holdings is a specialist Financial Solutions Group targeting both the formally and informally employed markets with the primary offering of unsecured loans to the under-banked. The Group has grown into a dynamic, rapidly developing pan-African micro-financier and insurer with operations in South Africa, Mauritius, Zambia, Ghana and Kenya. Job Scope: Reporting to the Head of SME, The B...

Job Summary: Reporting to the Branch Manager, the successful candidate will be responsible for managing tellers, control movement of money from/to strong room and tellers and ensure tellers observe laid down policies and procedures in performing their duties. Summary of Key Duties and Responsibilities: To promote spiritual growth among fellow staff, customers and other associated parties. Branch ...

The Kenyan Alliance Insurance is a leading Insurance and Financial Services Company offering a wide range of financial products and services in insurance. The product range includes life and general insurance, pensions, investment planning, wealth management, retirement planning and medical insurance. As part of our growth strategy, the Company seeks to recruit a dynamic, passionate, innovative a...

Job Description SENIOR TELLERS: SNR. T/03/24 Job Summary: Reporting to the Branch Manager, the successful candidate will be responsible for managing tellers, control movement of money from/to strong room and tellers and ensure tellers observe laid down policies and procedures in performing their duties. Summary of Key Duties and Responsibilities: To promote spiritual growth among fellow staff, cu...

SMEP Microfinance Bank Limited is a public limited company incorporate under the companies Act (Cap 486) and licensed under the microfinance Act (Cap 493D) to offer banking, focusing on Group banking, Retail banking, Church banking, Asset financing, microfinance and related services. SENIOR TELLERS: SNR. T/03/24 Job Summary: Reporting to the Branch Manager, the successful candidate will be respon...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client number one spa offering holistic and professional spa treatments is seeking front office associates for their branches in Karen. The role holder will be responsible ...

Summit Recruitment & Search was established in 2009 to address the recruitment, mass recruitment, executive search, outsourcing and training needs of companies based in Kenya or wanting to enter the Kenyan, East African, South African and African market. Key Responsibilities Capture all client details on the phone such as phone number and full names on booking the client. Ensure that all clients ...

Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent. Primary Duties and Responsibilities Responsible for building, leading and empowering a communicative and effective store team by delegating, coaching and directing team members towards achieving set targets. ...

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency head quartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.Our client number one spa offering holistic and professional spa treatments is seeking a Branch Manager for the Spa in Tigoni, Kenya. The role holder will be responsible for En...

Tugende is a for-profit social enterprise formally established in 2012 in Uganda. We use asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Operating in Uganda and Kenya, our 460 staff have served over 30,000 clients and are rapidly growing and innovating. About this role We are looking for a Customer Rela...

Job Description Job Summary To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches. Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability. Drive implementation of business a...

Gross Salary: 100,000Reporting-ImmediatelyAre you a dynamic, self-driven individual looking to make an impact in the FMCG industry and grow your audit experience? Here's your chance to grow with us! Our client is seeking an Internal Audit Assistant to join their team. Responsibilities include:Duties and Responsibilities:Documentation and review of all existing processes and procedures, both manua...

Job SummaryTo drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience and achievement of Operational & Controls rigor excellence in branches.Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.Drive implementation of business and service strategi...

Execafrica Recruitment Limited was founded in 2019 with Recruitment Experts who have more than 15 years of combined experience in Recruitment, Executive Search, Headhunting and Manpower planning. Gross Salary: 100,000 Reporting-Immediately Summary Are you a dynamic, self-driven individual looking to make an impact in the FMCG industry and grow your audit experience? Here s your chance to grow wit...