Purpose:The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank's policy, procedures and guidelines. This is done in addition to ensuring...
Daily reconciliation of Branch/ treasury/ credit/ Digital loans suspense, Digital banking (utilities, settlement, transit, Floats, and suspense), Card operations (Collections, receivables, settlements, Transit, Card floats, Card debt portfolios, and Suspense), Nostro banks, Central Banks, Clearing, ATMs, Cash deposit Machines within set laid down procedures.Approve manually matched transactions i...
PurposeThe incumbent will report to The Assistant Manager Central Reconciliation and will be responsible for reconciling assigned Bank general ledgers to enable accountability of general ledger balances, decision making, transaction error correction, fraud detection, and giving comfort to the bank that the general ledger balances are free of misstatement.Primary ResponsibilitiesDaily reconciliati...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose The incumbent will report to The Assistant Manager Central Reconciliation and will be responsible for reconciling assigned Bank general ledgers to enable accountability of general ledger balances, decision making,...
JOB PURPOSEThe role holder will be responsible for the day-to-day branch operations ensuring timely opening and closing of the branch, service to the customers for all services, keeping high level bank standards.KEY RESPONSIBILITIESEnsure proper controls, processes & procedures are always adhered to as per the laid down Caritas Microfinance bank policies. Business Continuity Plan (BCP) implementa...
Job Purpose The role holder will be responsible for the day-to-day branch operations ensuring timely opening and closing of the branch, service to the customers for all services, keeping high level bank standards. Qualification And Experience Requirements A University degree (Holders of a Business-related degree will have added advantage). Professional Banking Qualification (AKIB) or accounting q...
Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. JOB PURPOSE The role holder will be responsible for the day-to-day branch operations ensuring timely opening and closing o...
Authorize teller vouchers of up to Ksh. 500,000. in the Core Banking System as they are being processed;Reconcile cash at the end of the day through a physical cash count and monitoring the intra-day cash limits for the tellers;Confirm instructions and cheque payments with clients and Branches;Authorize prepaid cards services such as refunds;Custodian of Debit and Credit card PIN mailers and ensu...
Purpose:The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank's policy, procedures and guidelines. This is done in addition to ensuring...
I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting sur...
Job Summary: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate business leads from daily customer interactions. Key Responsibilities: Operations 35% Ensure compliance with bank operational and customer care policies and procedures Handle the following in line with Bank s operating processes. Cash trans...
The job holder is expected to aggressively drive the branch growth and profitability targets by identifying, developing and maintaining profitable relationships with customers.KEY MEASURABLE GOALSGrowth of the regional liability bookGrowth of the regional asset book in all the segmentsGrowth of the banc assurance portfolioGrowth of the regional customer baseEnsure portfolio quality.Ensure regiona...
Description Working closely with the Head of Branches formulate and implement the overall business Strategy for the region, with the main objective of assessing the business opportunities and growing the liability portfolio, the asset portfolio and Banc assurance, through client acquisition and retention; and ensuring quality of the portfolio. Manage the branch and offer leadership to staff in fo...
Purpose: The position is responsible for managing and supervising Branch cash services including Line Tellers, Merchant Tellers, Branch ATMs, cash repatriation, transaction authorization, staff training and conducting surprise checks to ensure that customers get the best in terms of service delivery in accordance to the Bank s policy, procedures and guidelines. This is done in addition to ensurin...
SBM Bank Kenya is a leading and trusted financial institution with an international footprint, headquartered in Mauritius and positioned to offer an unprecedented banking experience in Kenya to niche Retail, SME and corporate clients JOB SUMMARY: The overall purpose of this role is to handle all over the counter transactions and ensure accuracy, efficiency and customer delight and generate busine...
Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities: Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and...
Job Description Principle Accountabilities Drive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth. Tills and Merchants mobilization- sales pitching and market activations. Plan, drive and monitor the Team sales strategies through segment focus, customer focus needs-based selling. Develop and refine Tea...
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Drive Team set targets through customer growth and retention across all lines; Tills, Digital Integrations, CTO, lending, NFI and balance sheet growth. Tills and Merchants mobiliza...
Job Summary To serve as a customer interface for all Letshego products in the branch. Responsibilities Critical Deliverables /Core Accountabilities and Responsibilities: Grow subsidiaries business growth through the implementation of the branch sales strategy. Process quality loans by ensuring adherence to company policies and procedures Prepare monthly sales report Build relationships with the r...
Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively. Principle Accountabilities Drive Regional set targets through customer growth and retention across all lines; deposits, lending, Cards, Agent banking and NFI Deposit mobilization Plan, drive and monitor the ...
Job DescriptionJob Purpose To support the Principal Officer in achieving the set sales goals, income and profit budgets under SME segment by way of managing the behaviour of staff and relationships with bank staff in branches, BB and Pro-active teams through training, support and motivation.Key Deliverables Sales ManagementOversees the insurance sales performance across the SME segment and all pr...
Job PurposeTo support the Principal Officer in achieving the set sales goals, income and profit budgets under SME segment by way of managing the behaviour of staff and relationships with bank staff in branches, BB and Pro-active teams through training, support and motivation.Key DeliverablesSales ManagementOversees the insurance sales performance across the SME segment and all products (i.e. Shor...
Job Summary: Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers. Key Responsibilities Operations 40% Support succession plan by being a proxy to Assistant manager service delivery and customer service Authorize all customer instructions and ...
JOB SUMMARY:Branch operations supervisor; authorize and supervise both teller and customer service transactions, managing branch cash levels and ensure all customer instructions are accurately executed by branch officers.KEY RESPONSIBILITIES:Operations - 40%Support succession plan by being a proxy to Assistant manager service delivery and customer serviceAuthorize all customer instructions and sy...