banking support jobs

Customer service jobs. Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards r...

JOB PURPOSEContact Centre is the Bank's point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice, Email and Social Media with an objective of ensuring all Queries, Requests and Complaints are handled in a timely manner and in line with the I&M Service Standards resulting in ...

Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.Conduct research on software systems products to justify recommendatio...

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. JOB PURPOSE Contact Centre is the Bank s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role is to provide 24/7 Banking support to our customers on Voice...

Digital channels uptime management on mobile banking, ATMs Open Banking, and others. Support issues resolution and systems troubleshooting. Uptime management and monitoring of systems and transactions. Configuration of channels for optimal performance Digital channels systems installations, administration, and upgrades. Manage all channels integration points on middleware and core banking system....

You and your jobAs a seasoned impact finance professional, you will look for opportunities to increase our impact in Africa. You promote and support Rabo Foundation to offer organizations, that work with smallholder farmers, access to finance, knowledge, networks and innovative data solutions. Support to grow rural prosperity and build the resilience of smallholders. For example, by offering trad...

Assessing short term and long funding requirements of the Group and its subsidiaries by working with entity heads of finance and managing directors.Managing relationships with existing funding partners to the Group and its subsidiaries and identifying areas to deepen more collaboration to deliver additional opportunities for the group.Appraisal of the group investments decision for existing entit...

Driving Business Performance 50 velopment and implementation of business strategies to deliver performance and growth targets of the Cluster.Interpret overall Retail and Business Banking strategies into implementable plans and communicate to the branches in the cluster.Define, agree and implement with branch management throughout the cluster the necessary strategies and processes in respect of se...

Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. Africa is our home, we drive her growth Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. Summary Provide specialist product agnostic investment support and executi...

BANK OF AFRICA KENYA LIMITED (BOA-KENYA) is a commercial bank providing banking services to corporate, SME and retail clientele. Responsibility Summary: Network Monitoring. Network infrastructure planning and upgrades. Service Desk Management. Technical support. Successful project implementation. Proactive Risk Management. Documentation and Reporting. Vendor Management and Collaboration. Requirem...

Duties and Responsibilities:Coordinate development, implementation, and review of policies, strategies, guidelines, and procedures in the provision of a Deposit Insurance System for all commercial and microfinance banks licensed by Central Bank of Kenya.Coordinate development, implementation, and review of policies, strategies, guidelines, and procedures for management and application of the Depo...

Duties and Responsibilities:Coordinate formulation and review of policies, guidelines, procedures, and tools for the onsite and off-site examination of all commercial and microfinance banks licensed by Central Bank of Kenya for early detection of potential distress.Coordinate the implementation and review of strategies, guidelines, and procedures for undertaking stress testing for all commercial ...

Senior Manager, Core Banking Systems Support at NCBA Group

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

Carry1st is Africa's leading publisher of mobile games and digital content. Operating at the intersection of games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems. Across our publishing and Pay1st business lines, we are partnered with top global game companies like Riot Games, Activision, and Stillfront. We are backed by top investors like: a16z, Bi...

Who we areOpen Capital aims to transform Africa by advancing African economies and building future generations ofbusiness leaders. We are advisors to the most innovative businesses, investors, and donors to drive growth onthe continent, structure and invest capital, and enable inclusive, market-based solutions.We're proud of what we've built since we founded Open Capital in 2010, we have complete...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

Job DescriptionProvide specialist product agnostic investment support and execution to clients and frontline teams to meet clients' investment objectives and feedback to ensure provision of best solution. Liaise with product specialists across a range of investment asset classes to discuss client requirements and feedback to ensure provision of best solutions. Provide portfolio analysis and liais...

Key Responsibilities:Ensure that the facility approval conditions are complied with before disbursement.Oversee the preparation of the Letters of Offer (LOO) and ensure that facilities are properly maintained in the system and all parameters are reflected as per offer letter in terms of rate, amount and tenor, collateral, insurance, and subsequent renewals, monitor and track all requirements in t...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to pr...

FINANCIAL PLANNING, & ANALYSIS (40% time)Lead the financial planning and analysis process, including budgeting, forecasting, and long-term financial planning. Develop and maintain financial models to support decision-making and strategic initiatives. Prepare regular financial reports and analyze them for senior management and the board of directors. Analyze key performance indicators and provide ...

Banking System Operations Department. Digital Channels Support Manager at National Bank of Kenya

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking. Job Summary Card product invention and innovation Card product revenue and cost optimization Driving the best CX for customers by ensuring the product has the best capabilities and features. Engagement of schemes, process...